Details
Mission and objectives
The United Nations World Food Programme is the winner of the 2020 Nobel Peace Prize. WFP is the world’s largest humanitarian organization, saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity for people recovering from conflict, disasters and the impact of climate change.
Context
WFP Jordan operates in one of the most complex humanitarian environments in the Middle East, providing food assistance and social protection support to refugees and school going children while serving as a critical logistics corridor for regional emergency operations, including the active response in Gaza and contingency preparations for Lebanon. As conflict, airspace disruptions, and large-scale displacement continue to reshape the regional landscape, WFP Jordan is increasingly required to scale up rapidly, coordinate across multiple response fronts, and maintain rigorous accountability to donors and headquarters.
Within this context, WFP Jordan Supply Chain Unit sits at a critical juncture of WFP Jordan's operational delivery - managing in-country commodity flows, overseeing corridor logistics into Gaza and across the Levant, and coordinating with government, commercial service providers, and humanitarian partners. The work environment is dynamic and requires close coordination with multiple internal teams, including logistics, programme, and management, as well as external counterparts such as government authorities and operational partners. The position plays a key role in ensuring timely and clear information flow, supporting transparency, and enabling more efficient and predictable operations within the corridor.
Within this context, WFP Jordan Supply Chain Unit sits at a critical juncture of WFP Jordan's operational delivery - managing in-country commodity flows, overseeing corridor logistics into Gaza and across the Levant, and coordinating with government, commercial service providers, and humanitarian partners. The work environment is dynamic and requires close coordination with multiple internal teams, including logistics, programme, and management, as well as external counterparts such as government authorities and operational partners. The position plays a key role in ensuring timely and clear information flow, supporting transparency, and enabling more efficient and predictable operations within the corridor.
Task description
Under the direct supervision of Head of Supply Chain, the incumbent will undertake the following responsibilities:
• Lead the end-to-end information management function, spanning strategic information design, Supply Chain project strategies, operational plans, concept note development, and stakeholder communication, ensuring accurate, timely, and transparent infor-mation flows across the corridor.
• Lead the development of concept notes and proposals for supply chain initiatives, en-suring clarity, logical flow, and alignment with WFP Jordan strategic vision and corpo-rate standards.
• Ensure delivery of daily operational updates and management briefs, synthesizing in-formation from multiple internal and open-source channels into concise, decision-ready formats for senior management.
• Lead the development of background research on supply chain operations, logistics trends, logistics corridors, and humanitarian contexts; distilling findings into structured summaries and analytical notes.
• Lead the drafting, formatting, and periodic review of Standard Operating Procedures (SOPs) for key supply chain processes, ensuring documentation remains current, ac-cessible, and compliant with WFP guidelines.
• Own and maintain unit's knowledge management framework - encompassing docu-ment repositories, filing structures, naming conventions, version control, and archiving, ensuring systematic knowledge retention, institutional memory, and audit readiness.
• Ensure the accuracy, completeness, and consistency of data used for internal report-ing and external coordination.
• Ensure timely and structured information flow between operational teams, Supply Chain Management, government entities, and partners.
• Lead the preparation of clear and concise management updates, highlighting key fig-ures, gaps, delays, and operational risks.
• Lead the analysis of operational trends and process mapping of bottlenecks across dispatch, customs clearance, and corridor crossing processes.
• Ensure delivery of ad hoc reporting, presentations, and data requests as required by the Jordan Corridor and Country Office
During the first month of the assignment, the UN Volunteer will work closely with his/her direct supervisor to finalize an agreed-upon work plan. The work plan should outline key objectives and activities and include regular check ins with the supervisor to review progress and receive performance
• Lead the end-to-end information management function, spanning strategic information design, Supply Chain project strategies, operational plans, concept note development, and stakeholder communication, ensuring accurate, timely, and transparent infor-mation flows across the corridor.
• Lead the development of concept notes and proposals for supply chain initiatives, en-suring clarity, logical flow, and alignment with WFP Jordan strategic vision and corpo-rate standards.
• Ensure delivery of daily operational updates and management briefs, synthesizing in-formation from multiple internal and open-source channels into concise, decision-ready formats for senior management.
• Lead the development of background research on supply chain operations, logistics trends, logistics corridors, and humanitarian contexts; distilling findings into structured summaries and analytical notes.
• Lead the drafting, formatting, and periodic review of Standard Operating Procedures (SOPs) for key supply chain processes, ensuring documentation remains current, ac-cessible, and compliant with WFP guidelines.
• Own and maintain unit's knowledge management framework - encompassing docu-ment repositories, filing structures, naming conventions, version control, and archiving, ensuring systematic knowledge retention, institutional memory, and audit readiness.
• Ensure the accuracy, completeness, and consistency of data used for internal report-ing and external coordination.
• Ensure timely and structured information flow between operational teams, Supply Chain Management, government entities, and partners.
• Lead the preparation of clear and concise management updates, highlighting key fig-ures, gaps, delays, and operational risks.
• Lead the analysis of operational trends and process mapping of bottlenecks across dispatch, customs clearance, and corridor crossing processes.
• Ensure delivery of ad hoc reporting, presentations, and data requests as required by the Jordan Corridor and Country Office
During the first month of the assignment, the UN Volunteer will work closely with his/her direct supervisor to finalize an agreed-upon work plan. The work plan should outline key objectives and activities and include regular check ins with the supervisor to review progress and receive performance
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Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.