ET Consultant — Operations Analyst, Digital Applications
| Job #: | req37302 |
| Organization: | World Bank Group |
| Sector: | Digital Development |
| Grade: | EC1 |
| Term Duration: | 1 year 0 months |
| Recruitment Type: | Local Recruitment |
| Location: | Washington, DC,United States |
| Required Language(s): | English |
| Preferred Language(s): | French |
| Closing Date: | 7/3/2026 (MM/DD/YYYY) at 11:59pm UTC |
Description
Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries — a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity, and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. Visit www.worldbank.org.
Unit Context: The WKDAP unit works at the intersection of digital innovation and development impact. A core strand of this work involves driving digital enablement across multiple sectors — agriculture, water, tourism, health, and others — through targeted digital applications, platforms, and tools. Flagship initiatives such as AgriConnect exemplify this mission: deploying practical digital solutions that connect sector stakeholders, improve service delivery, and build institutional capacity in client countries. As the portfolio of cross-sector digital applications expands, effective coordination across sector verticals, country missions, development partners, and internal teams has become critical. WKDAP is seeking an Operations Analyst to serve as the connective tissue across these workstreams — ensuring coherence, follow-through, and timely delivery.
Role Overview: The Operations Analyst will be embedded within the WKDAP team and will work directly under the guidance of the Practice Manager, closely alongside the Applications Manager and the Global Lead for Digital Applications. The Analyst will be the primary point of coordination across sector leads (Agriculture, Water, Tourism, Health, and others as the portfolio evolves), country missions, and external development partners. This is a program management and coordination role with a strong operational and analytical orientation — not a sector specialist position, but one that requires enough breadth to engage credibly across all of them.
Duties and Responsibilities:
Cross-Sector Coordination and Program Management
• Serve as the central coordination point for the digital applications portfolio, tracking progress, flagging delays, and ensuring timely follow-through on commitments across sector verticals and country missions.
• Maintain a comprehensive, real-time view of the portfolio — including key milestones, resource dependencies, risks, and stakeholder actions — and communicate this clearly to relevant teams.
• Facilitate regular cross-sector coordination meetings, prepare agendas, capture decisions and action items, and monitor their resolution.
• Work closely with sector leads (Agriculture, Water, Tourism, Health, etc.) to align on priorities, timelines, and deliverables, and flag where trade-offs or escalation are required.
Cross-Sector Coordination and Program Management
• Serve as the central coordination point for the digital applications portfolio, tracking progress, flagging delays, and ensuring timely follow-through on commitments across sector verticals and country missions.
• Maintain a comprehensive, real-time view of the portfolio — including key milestones, resource dependencies, risks, and stakeholder actions — and communicate this clearly to relevant teams.
• Facilitate regular cross-sector coordination meetings, prepare agendas, capture decisions and action items, and monitor their resolution.
• Work closely with sector leads (Agriculture, Water, Tourism, Health, etc.) to align on priorities, timelines, and deliverables, and flag where trade-offs or escalation are required.
Dashboard Development and Reporting
• Design and maintain operational dashboards and tracking tools that provide the Practice Manager, Applications Manager, and Global Lead with clear visibility into portfolio status across sectors.
• Produce concise, high-quality progress reports and briefing materials for internal audiences, management, and external partners.
• Support the development of results frameworks and indicator tracking systems to monitor digital enablement outcomes across the portfolio.
Liaison with Regional Digital and Sectoral Teams, Technology Partners, and the Private Sector
• Act as a liaison between the WKDAP unit and World Bank regional digital and sectoral teams engaged in digital applications work, ensuring information flows smoothly in both directions and that operational support is responsive to on-the-ground realities.
• Coordinate with technology partners and private sector stakeholders on joint initiatives, pilots, and co-development efforts, tracking agreed commitments and ensuring timely follow-through.
• Engage external development partners and donors on partnership arrangements, co-financing opportunities, and knowledge-sharing activities, including preparation of partnership documentation and follow-up on agreed actions.
• Support the preparation of presentations, concept notes, and briefing materials for external-facing engagements with technology firms, private sector partners, and development partners.
Operational and Administrative Support to the Applications Manager
• Provide direct operational support to the Applications Manager in managing the pipeline and delivery of digital application deployments across sectors.
• Help onboard and coordinate technical consultants and vendors engaged in application development or deployment, tracking deliverables and ensuring contractual compliance.
• Identify bottlenecks in operational processes and propose improvements to streamline coordination across the team.
• Design and maintain operational dashboards and tracking tools that provide the Practice Manager, Applications Manager, and Global Lead with clear visibility into portfolio status across sectors.
• Produce concise, high-quality progress reports and briefing materials for internal audiences, management, and external partners.
• Support the development of results frameworks and indicator tracking systems to monitor digital enablement outcomes across the portfolio.
Liaison with Regional Digital and Sectoral Teams, Technology Partners, and the Private Sector
• Act as a liaison between the WKDAP unit and World Bank regional digital and sectoral teams engaged in digital applications work, ensuring information flows smoothly in both directions and that operational support is responsive to on-the-ground realities.
• Coordinate with technology partners and private sector stakeholders on joint initiatives, pilots, and co-development efforts, tracking agreed commitments and ensuring timely follow-through.
• Engage external development partners and donors on partnership arrangements, co-financing opportunities, and knowledge-sharing activities, including preparation of partnership documentation and follow-up on agreed actions.
• Support the preparation of presentations, concept notes, and briefing materials for external-facing engagements with technology firms, private sector partners, and development partners.
Operational and Administrative Support to the Applications Manager
• Provide direct operational support to the Applications Manager in managing the pipeline and delivery of digital application deployments across sectors.
• Help onboard and coordinate technical consultants and vendors engaged in application development or deployment, tracking deliverables and ensuring contractual compliance.
• Identify bottlenecks in operational processes and propose improvements to streamline coordination across the team.
Knowledge and Learning
• Maintain and curate a knowledge base of lessons learned, good practices, and operational precedents across the digital applications portfolio.
• Support the drafting of case studies, operational notes, and other knowledge products that capture the team's cross-sector experience.
• Maintain and curate a knowledge base of lessons learned, good practices, and operational precedents across the digital applications portfolio.
• Support the drafting of case studies, operational notes, and other knowledge products that capture the team's cross-sector experience.
Selection Criteria
• Master's degree in a relevant field (public policy, business administration, information systems, economics, international development, or equivalent) with a minimum of 2 years of relevant professional experience; OR a Bachelor's degree with a minimum of 4 years of relevant professional experience.
• Demonstrated experience in project or program management, including the use of tools such as project management software, dashboards, or data visualization platforms (e.g., Power BI, Tableau, Asana, Monday.com, or equivalent).
• Strong analytical and organizational skills, with the ability to manage multiple workstreams simultaneously and maintain accuracy under time pressure.
• Excellent written and oral communication skills in English, including the ability to produce clear, concise briefing materials and reports for senior audiences.
• Demonstrated ability to work collaboratively across diverse teams and disciplines, and to build productive working relationships with internal and external stakeholders.
• Capacity to work independently, exercise sound judgment, and take initiative in an environment with competing priorities.
Preferred
• Experience working in or with the private sector on digital or technology-enabled initiatives, particularly in emerging markets.
• Familiarity with one or more of the following sectors: agriculture, water, tourism, or health — particularly in the context of digital solutions or data systems.
• Experience in a multilateral development organization, government, or international development context.
• Working knowledge of French, Spanish, or another major language of World Bank client countries.
• Experience supporting external partnership development, including preparation of partnership agreements, concept notes, or co-financing documentation.
WBG Culture Attributes:
1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.
World Bank Group Core Competencies
As per WBG policy, an Extended Term (ET) appointment is subject to a lifetime maximum of three (3) years. Former and current ET staff who have completed or are in the process of completing their third-year ET appointment are not eligible for future ET appointments.
We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.
Learn more about working at the World Bank and IFC including our values and inspiring stories.
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Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.