1. SUMMARY
The NATO-Wide Coordination (NWC) Office is an independent office that supports enhanced governance, coherence, and institutional alignment across NATO agencies and bodies. The independent Office reports to the Secretary General through the Director General for Management. NWC serves as the central point of coordination between NATO Headquarters and the governance structures of NATO’s executive bodies, ensuring integrated support to Agency Boards and alignment with NATO’s strategic priorities.
The incumbent supports the NATO Airlift Management (NAM) Programme and the Strategic Airlift Capability (SAC) Boards and Committees and is responsible for NATO Support and Procurement Organisation (NSPO) and specifically SAC/NAM governance matters. They perform administrative tasks in support of the Boards and their subordinate bodies.
The post is located in Capellen, Luxembourg.
2. QUALIFICATIONS AND EXPERIENCE
The incumbent must:
• have a general education at least to secondary level;
• have at least 6 years of experience in administration/secretariat duties;
• possess excellent written and verbal communication skills;
• demonstrate a sound judgement when communicating with personnel at all levels, including senior military and civilian officials; and
• possess the following minimum levels of NATO’s official languages (English/French): V (“Advanced”) in one; I (“Beginner”) in the other.
The following would be considered an advantage:
• experience providing governance and administrative support within an international and multicultural organisation;
• knowledge of Microsoft SharePoint administration; and
• experience supporting budget preparation and monitoring.
3. MAIN ACCOUNTABILITIES
Planning and Execution: Provide context analysis to the Senior Governance Officer (NAM Programme) on SAC/NAM governance matters. Assist in developing guidelines for the format, accuracy and quality of documents submitted to the SAC Steering Board (SB), the NAM Programme Board (PB) and their subordinate bodies. Organise and support SAC SB/NAM PB meetings and related social events. Arrange travel and meeting schedules. Serve as Secretary of the SAC Personnel Conference in the absence of the Senior Governance Officer. Deputise secretariat functions as required.
Information Management: Ensure timely and accurate input, distribution and follow-up of all documents related to the SAC SB, NAM PB and their subordinate bodies. Produce and maintain tools to track the implementation of SAC SB/NAM PB decisions. Maintain effective follow-up mechanisms for correspondence and documentation. Support preparation of standardized documentation and maintain the governance document index.
Stakeholder Management: Assist the Senior Governance Officer in liaising with key stakeholders of the SAC/NAM Programme, including Chairpersons, Nations, senior management from the NAM Programme Office and the Heavy Airlift Wing. Respond to queries from SAC/NAM national representatives and NATO Support and Procurement Agency (NSPA) staff to ensure procedures are observed. Liaise with NSPA and Programme Office personnel to ensure document consistency, accuracy and timely provision.
Financial Management: Monitor NSPO Secretariat expenditures related to NAM Programme activities and work in close coordination with the NSPO Budget Fund Manager on the administration of the NAM-related budget.
Perform any other related duty as assigned.
4. INTERRELATIONSHIPS
Reporting Line: The incumbent reports to the Senior Governance Officer (NAM Programme).
Interactions: The incumbent interacts regularly with NAM Programme Board Chairpersons, national representatives, NSPA NAM Programme Office staff, the NSPO Secretariat, the NSPO Budget Fund Manager, and relevant NSPA and International Staff Divisions and Independent Offices.
Direct reports: N/A
Indirect reports: N/A
5. COMPETENCIES
The incumbent must demonstrate:
• Clarity and Accuracy: monitors others' work for clarity.
• Customer Service Orientation: takes personal responsibility for correcting problems.
• Empathy: reads non-verbal cues and understands meanings.
• Flexibility: adapts to unforeseen situations.
• Initiative: is decisive in a time-sensitive situation.
• Organisational Awareness: understands organisational climate and culture.
• Teamwork: solicits inputs and encourages others.
Contract clause applicable:
In accordance with the NATO Civilian Personnel Regulations, the successful candidate will receive a definite duration contract of three years, which may be followed by an indefinite duration contract.
If the successful applicant is seconded from the national administration of one of NATO’s member States, a 3-year definite duration contract will be offered, which may be renewed for a further period of up to 3 years subject to the agreement of the national authority concerned. The maximum period of service in the post as a seconded staff member is six years.
Serving staff will be offered a contract in accordance with the NATO Civilian Personnel Regulations.
7. USEFUL INFORMATION REGARDING APPLICATION AND RECRUITMENT PROCESS
Please note that we can only accept applications from nationals of NATO member countries. Applications must be submitted using e-recruitment system, as applicable:
- For NATO civilian staff members only: please apply via the internal recruitment portal (link);
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For all other applications: www.nato.int/recruitment
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More information about the recruitment process and conditions of employment, can be found at our website (http://www.nato.int/cps/en/natolive/recruit-hq-e.htm)
Appointment will be subject to receipt of a security clearance (provided by the national Authorities of the selected candidate), approval of the candidate’s medical file by the NATO Medical Adviser, verification of your study(ies) and work experience, and the successful completion of the accreditation and notification process by the relevant authorities.
NATO will not accept any phase of the recruitment and selection prepared, in whole or in part, by means of reference documents without proper quotes (plagiarism), or any tools available on internet, including but not limited to translation facilities, or generative artificial-intelligence (AI) tools. NATO reserves the right to screen applications to identify the use of such tools. All applications prepared, in whole or in part, by means of such tools will be rejected without further consideration, and NATO reserves the right to take further steps in such cases as appropriate.
8. ADDITIONAL INFORMATION
NATO is committed to diversity and inclusion, and strives to provide equal access to employment, advancement and retention, independent of gender, age, nationality, ethnic origin, religion or belief, cultural background, sexual orientation, and disability. NATO welcomes applications of nationals from all member Nations, and strongly encourages women to apply.
NATO is committed to fostering an inclusive and accessible working environment, where all candidates living with disabilities can fully participate in the recruitment and selection process. If you require reasonable accommodation, please inform us during your selection process.
Candidates will be required to provide documented medical evidence to support their request for accommodation.
Building Integrity is a key element of NATO’s core tasks. As an employer, NATO values commitment to the principles of integrity, transparency and accountability in accordance with international norms and practices established for the defence and related security sector. Selected candidates are expected to be role models of integrity, and to promote good governance through ongoing efforts in their work.
Due to the broad interest in NATO and the large number of potential candidates, telephone or e-mail enquiries cannot be dealt with.
Applicants who are not successful in this competition may be offered an appointment to another post of a similar nature, albeit at the same or a lower grade, provided they meet the necessary requirements.
The nature of this position may require the staff member at times to be called upon to travel for work and/or to work outside normal office hours.
The organization offers several work-life policies including Teleworking and Flexible Working arrangements (Flexitime) subject to business requirements.
Please note that the International Staff at NATO Headquarters in Brussels, Belgium is a non-smoking environment.
For information about the NATO Single Salary Scale (Grading, Allowances, etc.) please visit our website. Detailed data is available under the Salary and Benefits tab.
NATO does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. For more info please click here.