The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Duties & Responsibilities of Job:

 Accountability and Monitoring Systems

  • Develop and/or update M&E tools, databases, and monthly reporting formats in close collaboration with the MEAL Manger / sectoral managers or focal points.
  • Ensure MEAL activities for the specific field office are planned on monthly basis and the activity plan is shared with MEAL Manager and Snr. MEAL Coordinator to track the progress.
  • Support the staff in mobile data collection; using Kobo Collect, CommCare and the IRC apps to collect and analyze data.
  • Provide regular performance and quality monitoring of implemented project(s) within assigned state, share findings/gaps from field monitoring visits with project respective staff and agree and document actions for improvement.
  • Work with project staff to monthly update the project Indicator Performance Tracking Table (IPTT) and Project Indicator Dashboard (PID) and summary of project monthly achievements/gaps and help identify and alert critical gaps in a timely manner.
  • Conduct data audits and analysis to ensure high quality data, compile a report with relevant indicator data per grant, showing targets versus actuals and an action plan and send this to the Field Coordinator, MEAL Manager, Snr. MEAL Coordinator and Technical Managers and Coordinators monthly.
  • Beneficiary counting: a quarterly gender and age dis-aggregated overview per grant per sector should be provided.
  • Advise staff on data management and storage to field staff, in collaboration with IT.
  • Manage the development of effective and sustainable feedback mechanisms to IRC from program beneficiaries/stakeholders.
  • Contribute to the rollout of IRC global strategic initiatives related to measurement and accountability and enable reporting against IRC global standards and requirements.

Assessment, Learning, and Documentation

  • Ensure relevant, timely, and quality support to the field office on assessments and evaluations, i.e., support in developing the survey tools, data analysis and report writing.
  • Attend and participate in semi-annual meetings with other MEAL Officers, and the MEAL Manager on project monitoring and learning updates, achievements, challenges.
  • Provide documentation and dissemination of key findings stemming from monitoring, assessment, and other learning activities.
  • Track and ensure organized, comprehensive electronic filing of documented findings/analyses.
  • When appropriate/applicable, facilitate and participate in information sharing opportunities among IRC offices/partners/donors under the supervision of MEAL manger.

Leadership and Partnership

  • Support all technical aspects and actions of MEAL in respond to program needs; foster high standards and practices for quality data collection, analysis, and reports. Enable accountability to clients, partners, and donors.
  • Implement and support MEAL system and approaches in your areas of expertise and foster learning. 
  • Represent IRC at technical meetings, forums, and other events & build partnerships within IRC and area of expertise. 
  • Champion access and use of data for shared learning, sound decision-making, and data-informed programmatic adaptations. 

Technical Oversight 

  • Run the MEAL system and processes for River Nile and Khartoum state in harmony with the MEAL Country and Global Strategies throughout the project cycle which include:
  • Collaborate with MEAL and non-MEAL staff to ensure that data is collected, compiled, checked for its quality and completeness in compliance with IRC and donors’ standards for data quality;
  • Document and share learning, evidence, and data from previous projects to inform project proposal design;
  • Implement MEAL plans, revise (digital) data collection tools, follow-up on processes for online data management, quality checks, and audits, and updating of data visualization;
  • Undertake regular analysis of monitoring data and work closely with program officers and managers to facilitate decision-making for real-time program adaptation;
  • Produce quality reports and updating dashboards with key findings that foster learning and decision-making and share in project cycle management meetings and team meetings;
  • Identify, document, and share client feedback to improve services and results for our clients.
  • Support deployment of surveys such as baseline and end line, and the commission of evaluations in coordination with colleagues and partners;
  • Support the use of standard mobile data technology and online dashboard to enhance timeliness and quality of data collection, analysis and visualization;
  • Join and contribute to IRC’s effort in meeting its internal and external accountability commitments through the implementation of sound accountability, client feedback, and response mechanisms.

Human Resources  

  • Coordinate, lead, mentor MEAL/CRA Assistant(s); foster timely and high-quality achievement, and an inclusive and respectful team climate.
  • Promote the growth and development of others in IRC teams and partners: present high-quality technical training and learning material for partners, colleagues, and junior staff; 
  • Participate in the recruitment and onboarding of MEAL/ CRA Assistant, field incentive workers and enumerators.

Deployment of technologies for data collection

  • Contribute to technology needs assessments for IRC programs.
  • Support designing and implementing project plans for countries/programs transitioning to new data collection tools
  • Configuration of non-standard project/program indicators in data collection tools.
  • Ensuring data validation is well embedded in the structure of data collection tools.
  • Collaborating with program, IT and supply chain teams to plan purchase of MEAL related devices.
  • System training and ongoing end-user support for IRC staff and partners

 Supporting data management, analysis, and visualization

  • Working from standard XLSX and PBIX templates, setting up indicator database and dashboard for visualizing M&E data.
  • Providing training to M&E staff on indicator databases and dashboards
  • Undertaking data quality assessments for current databases
  • Migration or transformation of existing project or country level data in to standard data structures

 Understanding user needs and ensuring these needs are well understood throughout the team.

  • Gathering user feedback on data tools during and after deployment
  • Participating in requirements capturing and user acceptance testing (UAT) for new tools
  • Sharing user feedback with colleagues in IT and other team feedback

 

Required Qualifications, Experience & Skills

  • At least university degree in social science, economics, health, nutrition or other discipline relevant to humanitarian programming. 
  • A minimum 1 year of working experience in a related field; 
  • Possess basic technical knowledge of MEAL approaches and techniques in some or all of the following areas: Outputs, Outcome monitoring; Theories of Change, Logical frameworks, Data collection, Basic data analysis, Accountability, Client feedback mechanisms;
  • Experience in conducting primary quantitative data collection and data entry;
  • Basic proficiency and experience with mobile data collection such as Kobo, CommCare, ODK Collect is required, knowledge of Tableau, PowerBi, or GIS software tools are additional assets; 
  • Good computer skills in MS Office, especially Excel; and Word – with experience in writing reports;
  • Self-motivated and pro-active attitude with good organization, planning, and analytic skills, including prioritizing work, multi-tasking and attention to detail;
  • Flexibility and ability to work under pressure and in constantly evolving work environments;
  • Demonstrated analytical, systematic-thinking, and problem-solving skills are definite assets;
  • A strong understanding of accountability and proven ability to build Client Feedback Systems 
  • Language [English and Arabic]
  • Willingness to travel to various field-level offices [70%] 

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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