Monitoring, Evaluation, Accountability and Learning (MEAL) Officer (P)

Introduction

Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental, and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. 

IOM is committed to fostering a respectful, inclusive, and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.

IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates, as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. 

For the purpose of this vacancy, the following are considered first-tier candidates:

1. Internal candidates

2. Candidates from the following IOM Member States that are not represented among staff members in the Professional and higher categories: 

   Bahamas, Barbados, Comoros, Congo (the), Cook Islands, Dominica, Federated States of Micronesia, Grenada, Guinea-Bissau, Holy See, Iceland, Israel, Kiribati, Marshall Islands, Namibia, Nauru, Palau, Saint Kitts and Nevis, Saint Lucia, Samoa, Sao Tome and Principe, Seychelles, Solomon Islands, Suriname, Timor-Leste, Tonga, Trinidad and Tobago, Tuvalu, Vanuatu 
    

Second-tier candidates include:
All external candidates, except candidates from non-represented member states of IOM.

Organizational Context and Scope

The International Organization for Migration (IOM) has been operational in the Central African Republic (CAR) since 2006, working in close collaboration with the Government of CAR (GoCAR), United Nations agencies, civil society organizations (CSOs), and international partners to address the complex migration, humanitarian, and development challenges exacerbated by decades of conflict, displacement, and instability.
IOM in CAR is expanding its operational scope to meet growing challenges with a comprehensive, multi-sectoral response, including

• Humanitarian Assistance and Protection: Delivering lifesaving aid (shelter, Water, Sanitation, and Hygiene (WASH), health, Non-Food Items (NFIs), and protection services to Internally Displaced Persons (IDPs), returnees, refugees, and vulnerable migrants, including Gender-Based Violence (GBV) prevention, child protection, and anti-trafficking support.
• Displacement Tracking and Data Management: Deploying the Displacement Tracking Matrix (DTM) to provide real-time mobility and needs assessments, informing humanitarian response and policy decisions.
• Migration Governance and Policy Support: Strengthening GoCAR’s capacity to manage migration through legal frameworks, border management, and regional cooperation, while advocating for rights-based migration policies.
• Community Stabilization and Resilience: Implementing quick-impact projects (infrastructure, livelihoods, social cohesion) to reduce tensions and foster inclusive recovery in displacement-affected areas.
• Reintegration and Recovery: Supporting sustainable return and reintegration of displaced populations through socio-economic programs, psychosocial support, and Housing, Land, and Property rights advocacy.

Under the overall supervision of the Chief of Mission (COM) and the direct supervision of the Project Support Officer, the Monitoring, Evaluation, Accountability, and Learning (MEAL) Officer will support the development, coordination, and strengthening of country-level MEAL processes and practices across IOM CAR’s interventions (projects, programmes, and strategies). The Monitoring, Evaluation, Accountability, and Learning (MEAL) Officer will work closely with the Program Reporting Officer, the Risk and Compliance Officer, the Programme Managers, and other relevant technical focal points within the Country Office, the Regional Office for West and Central Africa, and Headquarters (HQ), to help ensure coherent results-based management approaches across the Mission.
 

Required Qualifications and Experience

Education

• Master’s degree in Monitoring and Evaluation, International Development, Statistics, Political or Social Sciences, Migration Studies, Law, or 
• University degree in the above fields with four years of relevant professional experience. 
   

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Strong technical competence and experience in designing or coordinating Monitoring, Evaluation, and Accountability frameworks, methodologies, and tools in the international development or humanitarian sector;
• Proven experience in results-based reporting, data management, and analysis in humanitarian or development contexts;
• Experience in the coordination of monitoring and evaluation of multi-sectoral programmes (e.g., migration, humanitarian, recovery or reintegration programmes);
• Experience with IOM corporate systems (e.g., PRIMA) and digital data collection and analysis tools is an advantage; and,
• Previous experience working in complex humanitarian or transition contexts is an advantage.
   

Skills

• Strong knowledge of monitoring and evaluation approaches, including quantitative and qualitative data collection and analysis;
• Good understanding of accountability to affected populations, feedback and complaints mechanisms, and the use of beneficiary feedback to inform programme implementation;
• Good understanding of data protection, confidentiality, and ethical data management;
• Good knowledge of results-based management and indicator-based performance tracking;
• Strong analytical, writing, and presentation skills, with the ability to transform monitoring data into practical recommendations for programme improvement;
• Ability to consolidate information from multiple sources and present findings clearly and accurately;
• Ability to work with accuracy under pressure and to handle confidential information with discretion, sound judgment, and professionalism;
• Good level of computer literacy, including Excel, Kobo Toolbox or similar data collection tools, and relevant database or data management applications;
• Ability to work effectively and harmoniously with colleagues from varied cultures and professional backgrounds; and,
• Capacity to supervise and train support staff.
   

Languages

For this position, fluency in English and French is required (oral and written). 

Working knowledge of another official UN language (Arabic, Chinese, Russian, and Spanish) is an advantage.

Proficiency in language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected, and fairly treated.

Core Competencies – behavioural indicators Level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action-oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge, and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring, and motivational way.

Managerial Competencies – behavioural indicators Level 2, if with direct reports

• Leadership: Provides a clear sense of direction, leads by example, and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings. 

Notes

Internationally recruited professional staff are required to be mobile. Please refer to this link for guidance on the IOM Job Category. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to all clearances, including medical and security, as well as accreditation, any residency or visa requirements. Vacancies close at 23:59 local time in Geneva, Switzerland, on the respective closing date. No late applications will be accepted.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, harassment, sexual harassment, abuse of authority and any forms of discrimination. IOM is committed to promote the protection and safeguarding of all children.

IOM conducts reference checks and background verification, including through system-wide databases such as ClearCheck, to help ensure that candidates have no record of misconduct, including on sexual harassment, sexual exploitation and abuse, or fraud. Candidates are expected to uphold these standards and principles at all times.

IOM does not charge any fees at any stage of the recruitment process—whether for application, interview, processing, training, or otherwise—and does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM WAVE system (for internal candidates, link here). The online tool also allows candidates to track the status of their application. Only shortlisted candidates will be contacted. For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies.