Danish Refugee Council, one of the world’s leading humanitarian NGOs, is currently looking for a highly qualified Microsoft Cloud & Endpoint Administrator to join our Global IT team.

If you are passionate about Microsoft cloud technologies, endpoint management, automation, and enabling colleagues worldwide to work securely and efficiently, we would love to hear from you.

About the job

The Microsoft Cloud & Endpoint Administrator is responsible for the administration, maintenance, and continuous improvement of DRC’s Microsoft cloud services and endpoint management platform. The role plays a key part in ensuring secure, reliable, and scalable IT services for colleagues across DRC’s global operations.

Working closely with IT Operations, Security, Service Desk and IT Operations, and external partners, you will help deliver modern workplace services that support DRC’s humanitarian mission.

Your main duties and responsibilities will be:

  • Administer and maintain Microsoft Intune, Autopilot, Microsoft Entra ID (Azure AD), and Microsoft 365 services.
  • Manage endpoint lifecycle processes, including provisioning, configuration, deployment, and retirement of devices.
  • Monitor and improve endpoint compliance, security baselines, and device health.
  • Support identity and access management processes, including Conditional Access and device-based security controls.
  • Troubleshoot and resolve complex cloud and endpoint-related incidents and problems.
  • Develop and maintain automation scripts using PowerShell to improve operational efficiency.
  • Collaborate with cybersecurity teams to implement security best practices and compliance requirements.
  • Maintain technical documentation, standards, and operational procedures.
  • Participate in projects related to Microsoft cloud services, endpoint modernization, and digital workplace improvements.

About you

To be successful in this role, you are a proactive and service-minded IT professional with strong technical expertise in Microsoft cloud technologies and endpoint management. You enjoy solving complex technical challenges, collaborating with colleagues across cultures, and continuously improving services and processes.

Moreover, we also expect the following:

Required

  • Proven experience administering Microsoft Intune and Windows endpoints in an enterprise environment.
  • Strong knowledge of Microsoft Entra ID (Azure AD), Microsoft 365, and endpoint security.
  • Experience with Windows Autopilot, device compliance policies, configuration profiles, and application deployment.
  • Experience with PowerShell scripting and automation.
  • Strong troubleshooting skills and experience working within an IT Service Management environment.
  • Professional proficiency in English.


Desirable

  • Experience with Conditional Access, Zero Trust principles, and identity governance.
  • Knowledge of ITIL processes and service management best practices.
  • Experience working in international or NGO environments.
  • Relevant Microsoft certifications such as MD-102, MS-102, SC-300, or equivalent

All employees are expected to demonstrate DRC’s five core competencies: 

Striving for excellence: You focus on reaching results while ensuring an efficient process. 

Collaborating: You involve relevant parties and encourage feedback. 

Taking the lead: You take ownership and initiative while aiming for innovation. 

Communicating: You listen and speak effectively and honestly. 

Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

We offer

Contract length: Permanent

Work location:  Lyngbyvej 100, 2100 Copenhagen Ø, just by Ryparken station

Start date: 01-10-2026

The position is permanent.

Salary and conditions will be in accordance with the agreement between DRC and the relevant union agreement.  This is contractually a national position for which local Danish terms and conditions apply


Application process

All aplicants must upload a cover letter and an updated CV in English (no longer than four pages) as well as degree certificate. Applications sent by email will not be considered.

Closing date for applications: 15-07-2026
 

Further information 

For questions regarding the vacancy please contact Global Head of IT Service & Operation Samir Daif tlf: +45 26 47 96 30 . We will do our best to respond to as many inquiries as possible.

For more information about the Danish Refugee Council, please visit our website drc.ngo.

Danish Refugee Council is an equal opportunity employer. We are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment regardless of personal characteristics or attributes.

At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.