Job Description

Introduction

Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. 

IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.

IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration

This Vacancy Notice is part of IOM’s competitive mobility exercise, open for applications from internal and internal-equivalent candidates only. 

Organizational Context and Scope

Under the direct supervision of the Senior Radiology Coordinator, and administrative supervision of the Head of the Global Shared Services Centre (GSSC), the Teleradiology Systems Officer will be responsible for developing and implementing the International Organization for Migration (IOM) Global teleradiology systems, and organizing the teleradiology technical support, guidance, and trainings.

Responsibilities

  1. Develop and implement the IOM Global Teleradiology systems in line with the desired business requirements for the global Teleradiology Primary chest x-ray reading service and quality control programs. 
  2. Lead the Global Picture Archive and Communication System (PACS) installation, configuration, maintenance, and technical support for field operations, including guiding on server requirements, software needs and technical requirements.   
  3. Lead the technical preparations, Teleradiology users training and guidance, and process   requirements for the implementation of IOM Teleradiology primary reading services for existing and  new field locations. 
  4. Supervise Global Teleradiology technical team, assign their tasks and monitor deliverables to meet overall project timelines and quality standards as well as the execution of the complete Teleradiology technical administration. 
  5. Support the development of the IOM Global Teleradiology and Radiology applications by the Migration Unit Health Informatics (MHI), through providing inputs for Business requirements, functionalities, data definition, and Standard Operating Procedures (SOPs) for documenting chest x-ray reports and user access, in consultation with the internal and external business stakeholders. 
  6. Contribute to Teleradiology technical implementation of new functionalities or projects as needed. 
  7. Develop and implement Teleradiology support system in coordination with Information and Communications Technology (ICT) and MHI, to secure benchmark network connectivity components and user support and, optimization of the end-user response times. 
  8. In consultation with ICT units, design and implement Teleradiology systems back up system and data security and protection model in line with the ICT standards. As part of the business continuity initiative mandated by the organization, serve as the focal for the  Teleradiology disaster recovery solution in coordination with ICT. 
  9. Develop and maintain required Teleradiology systems documentation, including technical guide, users’ instructions, SOPs, and manuals. 
  10. Contribute to the Modernization of the Teleradiology systems and adoption of Artificial Intelligence (AI) usage in the IOM teleradiology and radiology related processes.
  11. Organize and provide technical training for the Teleradiology system administrators, medical IT colleagues and other end-users in Migration Health Department (MHD) field operations. 
  12. Assess, plan, and provide recommendation and execute the implementation of new technology solutions including AI integration, related to Teleradiology system deemed fit for the organization’s purpose. Ensure that the evolving Teleradiology business needs are met. 
  13. Prepare reports, briefings, and presentations, as requested. 
  14. Perform such other relevant duties as may be assigned.

Qualifications

Required Qualifications and Experience

Education

  • Master's degree in computer science, Information Technology, or a related field from an accredited academic institution with at least two years of relevant professional experience; or, 
  • Bachelor’s degree in the above fields with four years of relevant professional experience.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

  • Experience in digital radiology systems, different types of Picture archive and communication (PACS) systems, and Teleradiology systems; specifically, experience of PACS installation, configuration and support; 
  • Experience with programming languages and frameworks such as SQL, J2EE, .NET ,JBoss, PHP, Apache Web and Tomcat; configuration management of Enterprise applications is  an added advantage; 
  • Experience in managing cross functional team is an advantage; 
  • Experience in conducting and facilitating trainings, defining requirements, estimating, assessing and planning projects, writing guidelines and designing workflow processes is an advantage; and,
  • Experience in PACs applications such as DCM4chee ,DCMtk and other Open-Source solutions as well as DICOM Viewers. 

Skills

  • Demonstrated skills in systems analysis and design techniques, testing and documentation ;
  • Knowledge of JavaScript, CSS, DHTMLX, jQuery and Application frameworks; 
  • Excellent analytical and problem-solving skills; 
  • Software development skills – in SQL development, database integration with web-based applications is advantageous; and,
  • Knowledge of digital Health standards and interoperability frameworks like DICOM, HL7 v2, HL7 FHIR, openHIM, openHIE.

Languages

For this position, fluency in English is required (oral and written).

Working knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

  • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
  • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
  • Courage: Demonstrates willingness to take a stand on issues of importance.
  • Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 2

  • Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
  • Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
  • Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators Level 2

  • Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
  • Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
  • Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
  • Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
  • Humility: Leads with humility and shows openness to acknowledging own shortcomings. 

Notes

Internationally recruited professional staff are required to be mobile. Please refer to this link for guidance on IOM Job Category. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to all clearances, including medical and security as well as accreditation, any residency or visa requirements. Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, harassment, sexual harassment, abuse of authority and any forms of discrimination. IOM is committed to promote the protection and safeguarding of all children.

IOM conducts reference checks and background verification, including through system wide databases such as ClearCheck, to help ensure that candidates have no record of misconduct, including on sexual harassment, sexual exploitation and abuse, or fraud. Candidates are expected to uphold these standards and principles at all times.

IOM does not charge any fees at any stage of the recruitment process—whether for application, interview, processing, training, or otherwise—and does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM WAVE system (for internal candidates link here). The online tool also allows candidates to track the status of their application. Only shortlisted candidates will be contacted. For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Required Skills

Job info

Contract Type: Fixed-term (1 year with possibility of extension)
Initial Contract Duration: One Year
Org Type: MAC
Vacancy Type: Vacancy Notice
Recruiting Type: Professional
Grade: P-2
Is this S/VN based in an L3 office or in support to an L3 emergency response?: No
At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.