Project Associate (Information Outreach Assistant)

Job Description

Introduction

Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. 

IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.

IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.

Organizational Context and Scope

Under the overall supervision of the National Project Officer (AVRR) and the direct supervision of Project Associate (Information Outreach Team Leader), the successful candidate will support in the implementation of project activities under the programme “Implementation of assisted voluntary returns and reintegration measures as well as operation of Accommodation Center for applicants of voluntary returns”. 

Responsibilities

1. Support the Project Associate (Information Outreach Team Leader) in coordination and overseeing of the work of AVRR/OCAVRR Information Outreach Assistant.

2. Support the National Project Officer and Project Associate (Information Outreach Team Leader)in strategic planning and in identifying priorities for the work of the Department while ensuring that the Department fulfils Project’s policies and commitments. Monitor administrative procedures for the unit including staff attendance, leave approvals, expenses, staff evaluations.

3. Ensure Project implementation according to IOM's procedures and regulations and in compliance with the project requirements.

4. Prepare and update Standard Operating Procedures (SOPs) in coordination with Operations Unit.

5. Evaluate and update specialized tools for collection of data (statistics and narrative reports) regarding migration trends and data with regard to AVRR in each area of interest.

6. Provide updates to the National Project Officer on policies, activities, reports, statistics and analyses on Information Outreach activities and planning undertaken by the Department.

7. Develop, manage, and monitor the AVRR presence in all needed regions and ensure that IOM’s visibility is enhanced.

8. Adopt problem solving attitude on matters that inhibit and challenge smooth operation of procedures.

9. Coordinate and conduct field AVRR information visits to areas across Greece in coordination with the National Project Officer and the Project Associate (Information Outreach Team Leader) to present AVRR key points and relevant updates, strengthen cooperation with agents and local authorities as well as increase knowledge and awareness of AVRR trends in each area. Report findings and make recommendations to management (written and/or oral) regarding processes, methods and/or policies and procedures that could be implemented to enhance the delivery of the Information Outreach activities.

10. Share and update information to AVRR Outreach Assistants regarding procedures related to their work as well as updating regarding current changes in legislation and policies.

11. Cooperate with all departments to ensure the best coverage of Outreach Assistants’ needs.

12. Identify, prioritize and sustain key stakeholders’ relationships relevant to the AVRR’s activities.

13. Understand and assess needs that arise in the field and address them accordingly in cooperation with relevant departments.

14. Perform such other duties as may be assigned.

Qualifications

Required Qualifications and Experience

Education

• High school degree/certificate with three years of relevant professional experience; or
• University degree in Social Sciences, Humanities, Psychology or a related field from an accredited academic institution with one year of relevant professional experience.
• Master’s degree in above fields an advantage.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience 

• Previous experience in a similar function is an advantage;
• Experience in project implementation of AVRR or related humanitarian programs;
• Experience liaising with governmental and diplomatic authorities as well as with national and international institutions;
• Strong experience in working effectively with local authorities, stakeholders, beneficiaries and the broader community;
• Experience in the usage of computers and office software packages (MS Word, Excel, etc).

Skills

• Sound and proven understanding of internal and international migration issues; experience with AVRR/OCAVRR project would be considered as an advantage.

Languages

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

For this position, Fluency in English and Greek (written and oral) is required.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 1

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators Level 2, if with direct reports

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings. 

Notes

Please refer to this link for guidance on IOM Job Category.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Required Skills

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