Senior Programme Support Associate

Job Description

Introduction

Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. 

IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.

IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.

Organizational Context and Scope

Under the overall supervision of the Chief of Mission and under the direct supervision of the Programme Support Officer, and in close collaboration with other Programme Support staff, relevant Project Managers, support staff, and relevant units at the Regional Office and Headquarters, the Senior Programme Support Associate will be responsible for supporting the project development, reporting, and partnership coordination activities of IOM Sudan, including through compiling information and providing inputs to project proposals, concept notes, and donor and institutional reports. The incumbent will assist the Programme Support Officer in programme coordination, reporting, and partnership-related support activities, contributing to the implementation of IOM’s strategic objectives, in line with IOM global, regional, and country strategies including the Strategic Results Framework (SRF).

Responsibilities

1. Support the Programme Support Officer in coordinating with relevant Units in the CO and help communicate with the Regional Thematic Specialists (RTSs) and HQ, and based on national and sub-regional needs, collect and compile information on funding and partnership opportunities for the mission.
2. With guidance from the Programme Officer, the Senior Programme Support Associate will support project development by coordinating inputs and compiling supporting information and documentation with relevant units in the CO and partners, and support coordination with donors by facilitating compliance with donor requirements and IOM standards.
3. Support the review and coordination of the endorsement process of concept notes, proposals, and donor reports on IOM’s relevant software application, in close coordination with the Programme Support Officer
4. As part of the Programme Support Unit, support communication with donors and potential donors, as requested, liaising, as necessary, with RO and IOM COs with resource mobilization functions, through the preparation of materials for donor briefings, updates, and talking points for management.
5. Maintain up-to-date donor profiles and guidance notes on donor priorities. Day-to-day tasks would also include compiling and updating information on donor priorities and funding opportunities and maintaining related records and reference materials.
6. As directed by the Programme Support Officer, assist Project Managers in complying with donor reporting obligations by providing input to and supporting the quality control and processing of donor and other relevant reports, in compliance with donor requirements and IOM reporting standards and processes.
7. Assist the Mission with project development and reporting capacity building activities for mission staff.
8. Regularly update the relevant software applications and knowledge management systems, including maintaining accurate, updated, and pertinent records of all correspondence, project development and reporting files, and other related information.
9. In coordination with Project Managers, M&E staff, and the Programme Support Officer, support the logistical coordination of monitoring and evaluation exercises as needed, contributing to the compilation and use of findings for reporting and programme development purposes, and undertaking related monitoring tasks.
10. Perform such other duties as may be assigned.

Qualifications

Required Qualifications and Experience

Education

• High school diploma with six years of relevant professional experience; or

• Bachelor’s degree in Economics, Social Sciences, Political Science or a related field from an accredited academic institution with four years of relevant professional experience.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Experience working in an international organization and knowledge of the UN system.

• Experience in supporting project development, donor reporting, proposal coordination, and programme coordination, preferably in the international development/humanitarian sector.

• Experience working with donors relevant to IOM’s mandate; and

• Experience working with donor funding mechanisms and donor compliance requirements, including donor reporting and proposal coordination processes.

• Previous experience in monitoring and evaluation methodologies and the use of programme data for reporting and programme development purposes is desirable.

• Experience in the field of migration is desirable.

Skills

• Strong writing and organizational skills, with the ability to prepare high-quality reports, proposal-related documentation, and briefing materials.

• Familiar with information management systems used in the humanitarian sector and a fast learner.

• Knowledge of monitoring and evaluation concepts, approaches, and methodologies.

• Proficient in Microsoft Office applications, including Word, Excel, PowerPoint and Outlook.

• Demonstrated interpersonal skills and effective communication skills.

• Personal commitment, efficiency, flexibility, drive for results, and problem-solving skills.

• Strong ability to work independently, organize work, meet deadlines, maintain composure, prioritize work under pressure, coordinate multiple tasks, and maintain attention to detail.

Languages

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

For this position, fluency in English is required (oral and written).

Working proficiency in Arabic is desirable.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.

• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

• Courage: Demonstrates willingness to take a stand on issues of importance.

• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.

• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.

• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.

• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators Level 2, if with direct reports

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.

• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.

• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.

• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.

• Humility: Leads with humility and shows openness to acknowledging own shortcomings. 

Notes

Please refer to this link for guidance on IOM Job Category.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Required Skills

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