Open-Source Information (OSI) Analyst

This is to announce that Amman delegation has a vacancy for Open-Source Information (OSI) Analyst at the Protection Unit in Amman, Jordan.

The OSI Analyst works within the multidisciplinary Search Team under the PFL Deputy Protection in Damascus with the OSI Manager in Geneva as his/her functional manager to provide strategic direction to the response to the Syria missing file. In close coordination with the PFL researchers, Forensic expert, and A&E, the OSI Analyst plays a central role in enhancing the Search Team’s response by ensuring that OSI relevant to the Syria caseload is systematically collected, verified, organized, and made available for analysis. This includes both historical data gathered in the aftermath of the fall of the former Syrian government and any new OSI that emerges, with the aim of contributing to the documentation of protection concerns and providing leads and linkage of information to aid the search for missing persons.

S/he contributes to the identification of thematic and geographic priorities for OSI collection, supports the triangulation of findings with internal data, witness accounts, GIS information, and privileged data obtained from external organizations through data sharing agreements. The OSI Analyst ensures that the use of OSI follows a rigorous, ethical, and protection-sensitive methodology.

This position supports the analysis of individual cases and internal data particularly in light of available OSI and privileged external data obtained through data sharing agreements. Working in close coordination with PFL researchers, Forensic experts, A&E analysts, the OSI Analyst contributes to building a solid and actionable knowledge base to inform search strategies, documentation efforts, providing leads to aid the Search. 

The OSI Analyst also advises on best practices for data sourcing and verification, develops tools and procedures for quality control, and ensures that the data produced can support timely and evidence-based decision-making, including opportunities to provide partial results to families of the missing. Additionally, the OSI Analyst contributes to institutional working groups focused on building data science and AI foundations for protection work, with the Syria Missing File serving as a key use case.

General Duties:

§  Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement.

§  Understands and adheres to the ICRC Code of Conduct.

§  Understands the roles of the components of the International Red Cross and Red Crescent Movement.

§  Respects and observes staff regulations and security rules at all times.

§  Represents the ICRC in a professional manner at all times.

§  Develops and maintains a pleasant and conducive working environment with colleagues and line managers.

§  Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC.

§  May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary.

RELATIONSHIPS

§  Internally: Works closely with the wider Search Team in Amman, Damascus and Beirut, including colleagues in Forensics, A&E, and PFL, and other Protection colleagues in Damascus, Amman, and Beirut. As a contributor to Project aiming at Building the Data Science and AI Foundations for Protection work, for which Syria Missing has been identified as a use case, this position works closely with the Protection Business process owner, the Syria Missing Coordination Cell and other colleagues in HQ and in the field associated to this project.

§  Externally: In close coordination with the PFL Deputy Protection Coordinator in Damascus, DAM PROT and the Syria Missing Coordination Cell, engages with organizations that act as repositories of relevant data (e.g., IIIM, IIMP, SJAC, CIJA etc.), as well as other stakeholders contributing to the clarification of the fate and whereabouts of missing persons.

ACCOUNTABILITIES AND RESPONSIBILITIES

• Works closely with protection staff and coordination to complement documentation efforts in the field, provide supplementary analysis of priority events, and monitor trends to inform follow-up action.
• Undertakes identification, verification (including geolocation, chronolocation and source assessment), and advanced analysis of digital material, and produces clear analytical outputs in support of the Search Team, including but not limited to incident reports, analytical notes, relational charts, timelines. Triangulates OSI findings with internal case data, witness accounts, forensic information, and privileged external data obtained through data sharing agreements, to generate and validate leads for the search for missing persons.
• Proactively identifies and, on request, responds to leads relating to the fate and whereabouts of missing persons, and advises the Search Team on potential sources of information, including electronic media, social media, potential witnesses (victims, insiders, experts, or others), telecommunications data, and archives
• Implements and advances established open-source research methodologies to ensure professional standards and adherence to ICRC NIIHA approach throughout the analytical process.
• Regularly monitors, reviews, and analyses open-source information related to the missing (historical and new caseload) and to protection, and integrates internal case data to provide an updated analytical picture relevant to the Search Team and the situation in Syria. Monitors and assesses trends related to the conduct of hostilities and related to protection concerns through secondary data, including open-source data, to provide timely and reliable information to guide decision-making.
• Maintains a structured record of verified findings, coordinates, source materials, and analytical decisions to ensure the traceability, defensibility, and reproducibility of analytical outputs.
• Participates in institutional initiatives, such as the Data Science and AI Foundations project, by contributing insights from field-based case analysis. This position may be required to test tools (either identified or developed within the project framework) and evaluate their functionality for the Search.
• May be required to conduct regular field trips to Syria.

ADDITIONAL DUTIES

• Follows up on all work-related messages and correspondence with the relevant contacts and departments.
• Is aware of the delegation’s objectives and has a good knowledge of the Movement and other contacts relevant to the position.
• Collects and shares information so as to improve the ICRC’s understanding of the environment and humanitarian trends and responses.
• Represents the ICRC in an appropriate way during activities, in meetings and in the field, and avoids any activity that may reflect negatively on the ICRC’s image.
• Takes responsibility for their own professional learning and development.

PROFESSIONAL EXPERIENCE AND EDUCATION REQUIRED

• A University degree in relevant field with demonstrated credentials, training and/or practice in the field of open-source information & analysis.
• A demonstrated interest in humanitarian work, and other relevant branches of public international law, including human rights law and international criminal law.

§  A minimum of 3 years of experience working in a similar role is required.

Desired Profile and Skills

• Demonstrable experience in and knowledge of the techniques, tools and methodologies for carrying out rigorous, safe, and ethical open-source research and analysis.
• Professional experience in the identification, verification, analysis and preservation of digital open-source information, including expertise in social media research techniques.
• Familiarity with the open-source information landscape specific to the Syrian context, including relevant social media channels, archive repositories and the ability to identify relevant sources.
• Proficiency in geospatial analysis, including geolocation, mapping, visualisation, and satellite imagery analysis, with the ability to apply these techniques to the identification and verification of sites of interest, including potential gravesites and former places of detention.Proficiency with verification and analytical toolsets relevant to OSI work, including reverse image search platforms, geospatial analysis platforms (such as ArcGIS, QGIS, or equivalent), satellite imagery platforms (such as Sentinel Hub, Planet, or equivalent), and relational or link analysis tools.
• Demonstrated ability to evaluate, triangulate and triangulate information across OSI, witness testimony, internal case information, and external data, and to generate leads from that triangulation.
• Initiative and capacity to work independently under minimal supervision.
• Ability to multi-task effectively and work in high-pressure environments, including excellent planning and organizing skills.
• Excellent oral and written communication skills in English are required, including capacity to produce clear and concise reports summarizing research methods and findings; Given the nature of the caseload, strong working proficiency in Arabic is required.

Interested in joining? Apply Now! The ICRC values diversity and is committed to creating an inclusive working environment, we welcome applications from all qualified candidates, also, equally qualified candidates with disability are encouraged to apply.

Please note that:

-          Submission deadline for applicants: 24^th July 2026.

-          The position will be filled once we find the right candidate.

-          The position is open for Jordanian nationals, and eligible dependents governed by Jordanian law.

-          Only applications with a cover letter and resume in English will be considered.

-          The salary range is between 1,737 – 2,086 Jordanian Dinar.

ICRC does not charge a fee or any favors at any stage of the recruitment process. if the candidate is asked for any fee or any service against our Code of Conduct, he/she must report to code_of_conduct@icrc.org or http://icrc.integrityplatform.org/

Kindly be informed that ICRC manages recruitment through a third party and doesn’t keep files of applicants. However, after receiving/downloading applications, note that the ICRC will keep your application file for a year, after which it will be deleted. If you’d like us to delete your file before this, kindly let us know.