Job Description

Introduction

Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. 

IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.

IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration

Project Context and Scope

Central Asia is an important region for labour migration and relies heavily on labour migration for its development. This mobility is critical to its economy as it provides employment opportunities, decreasing pressure on local labour markets that are not able to absorb new entrants, and contributes to poverty reduction through remittances. However, mobility in the region is characterized by high levels of informality, with workers frequently finding employment through social networks rather than through formal channels, with negative consequences for migrants. While labour migration, remittances have contributed significantly to poverty reduction in Central Asia, low levels of financial inclusion and limited financial literacy limit the potential value of remittances to promote sustainable development and livelihood planning for migrants and their families.

IOM’s Mobility Tracking Matrix (MTM) was established in 2022 in Kazakhstan. MTM is adapted to the context in Kazakhstan based on IOM’s Global Displacement Tracking Matrix (DTM) methodology. MTM is a system that tracks and monitors displacement and population mobility. It is designed to regularly and systematically capture, process and disseminate information to provide a better understanding of the movements and evolving needs of various mobile populations, whether on site or en route.

Through project funding from the European Union, the IOM MTM programme is going to collect data through its so-called Return Migrant Survey (RMS). Data-collection activity will take place across Kazakhstan and aim to further enhance the understanding of returned migrants socio-economic profiles, needs and future intentions.

Organizational Department / Unit to which the Consultant is contributing
 

Mobility Tracking Matrix

Responsibilities

Tasks to be performed under this contract 
 Conduct Individual Interview (IIs) 

  • Conduct individual (face to face) interviews (IIs) with returned migrants;

  • Conduct follow-up interviews as necessary to obtain missing or incomplete data;

  • Conduct observations while conducting interviews and share it in the report;

  • Take photos with written consent;

  • Develop at least one interesting story of a returned migrants;

  • Develop and submit 1 narrative report at the end of data collection;

  • Ensure compliance with IOM guidelines and code of conduct during data collection 

  • Individual interviews (IIs) shall be conducted in the interviewer’s native language to the extent possible, directly at target or remote locations as determined by the accessibility, safety and security situation for each particular location;

  • Individual interviews (IIs) are expected to ensure confidentiality and security of data compliance with IOM principles and guidelines;

  • Participate in enumerators training before each data collection to ensure the understanding of methodology and questionnaire and get familiarized with the IOM principles and guidelines;

  • Respect the privacy and rights of the individuals being surveyed, ensuring informed consent;

  • Other tasks:

  • Develop and submit fieldwork plans and transportation costs with identification of locations before each round of data collection;

  • Coordinate with field supervisors and IOM to plan the daily schedule and target areas for data collection;

  • Ensure all necessary equipment (tablets, phones, paper forms, etc.) and resources are prepared before the field visit;

  • Establish good relationships with community focal points (CFPs), ensuring respectful and professional interaction;

  • Ensure the accuracy and completeness of the collected data;

  • Validate information by cross-checking with multiple sources when required;

  • Keep detailed records of daily activities and completed interviews;

  • Assist in documenting challenges or issues encountered in the field;

  • Submit completed survey forms into KOBO and ensure that data is correctly uploaded or delivered to the data management team.

Performance indicators for the evaluation of results

  • The quality of and the timely completion of deliverables;

  • Feedback from the IOM Project Management Team, Thematic Specialist and counterparts;

  • Compliance with IOM House style Guidelines;

  • Compliance with IOM Data Protection Principles.

Qualifications

Required Qualifications and Experience

Education

  • Minimum high school or diploma – completed university degree is an advantage;
  • Other formal education relevant for the assignment; 

Experience

    1. At least 2 years of experience in conducting community and household assessments and survey; 

    • Knowledge and understanding of the relationship between migration and development; 

    • Experience in working with international organizations and UN (United Nations) agencies, an advantage; 

Languages

Oral and written fluency in Kazakh and Russian languages is required.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

  • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
  • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
  • Courage: Demonstrates willingness to take a stand on issues of importance.
  • Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators

  • Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
  • Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
  • Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes

IOM covers Consultants against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the consultancy. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Consultants are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work. 

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Required Skills

Job info

Contract Type: Consultancy (Up to 11 months)
Initial Contract Duration: 2 months
Org Type: Country Office
Vacancy Type: Consultancy
Recruiting Type: Consultant
Grade: UG
Is this S/VN based in an L3 office or in support to an L3 emergency response?: No
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