Information Management Officer

The Asia Pacific Regional Office, based in Bangkok, Thailand, provides strategic leadership and oversight for UNOPS operations across 17 countries, ensuring high performance, operational excellence, and alignment with organizational goals. Operations currently span Afghanistan, Bangladesh, Cambodia, China, India, Indonesia, Lao PDR, Myanmar, Nepal, Papua New Guinea, Pakistan, the Philippines, Sri Lanka, Thailand, Vietnam, and the Pacific Islands. Across these countries, we work closely with key stakeholders to strengthen partnerships and maximize impact through five main operating units: Afghanistan (AFCO), Myanmar (MMCO), South Asia Multi-Country Office (SAMCO), East Asia and Pacific Multi-Country Office (EAPMCO), and the Asia Regional Health Cluster (ARHC). Through these entities, we provide agile, client-focused service delivery across diverse sectors - including infrastructure, health, procurement, and project management - supporting the implementation of sustainable development solutions across the region.

The South Asia Multi-Country Office (SAMCO) supports UNOPS operations across six countries: Bangladesh, India, the Maldives, Nepal, Pakistan, and Sri Lanka. SAMCO delivers a broad range of services and technical expertise in climate change, water, sanitation and hygiene (WASH), infrastructure, procurement, human resource management, and fund management. Each country office is staffed with local technical experts and maintains strong partnerships with national governments, ensuring context-specific solutions and effective project implementation.

Since 1999, UNOPS has been a committed partner in Pakistan, supporting the country’s progress toward the Sustainable Development Goals (SDGs). UNOPS focuses on delivering essential services, including strengthening health systems, expanding access to WASH facilities in remote areas, and improving infrastructure for schools and communities. We also support emergency response efforts, delivering critical medical supplies and essential services during times of crisis. Through close collaboration with the Government of Pakistan, development partners, donors, and UN agencies, UNOPS works to build resilient, sustainable communities. Leveraging expertise in project management, procurement, human resources, and infrastructure, we provide tailored solutions that enhance efficiency, reduce risk, and maximize development impact.

This position is critical for sustaining and maximizing UNICEF's substantial investments in strengthening the District Health Information System (DHIS2) and Health and Nutrition Information Systems in Balochistan. It also supports the Child Friendly Community Initiative (CFCI) by integrating diverse data sources. The role addresses the risk of fragmented reporting, reduced data quality, and underutilization of digital systems, ensuring data-driven programming and strengthened government ownership in a complex operational environment.

The Information Management Officer (IMO) will serve as the central technical resource for linking DHIS2, Health and Nutrition Information Systems, CFCI data systems, and other UNICEF-supported platforms. The IMO will ensure data quality, integration, analysis, real-time monitoring, system maintenance, and institutionalization within government systems, aligning with UNICEF indicators and provincial development priorities.

1. Strengthen and Sustain DHIS2 and Integrated Health & Nutrition Information Systems.

• Serve as the focal technical resource for strengthening, maintaining and institutionalizing DHIS2 and integrated Health and Nutrition Information Systems in Balochistan.
• Support the Department of Health (DOH), Nutrition Directorate and implementing partners in ensuring data quality, completeness, timeliness and utilization of DHIS2 Health and Nutrition modules.
• Lead the development and maintenance of dashboards, automated reports and analytical products to facilitate evidence-based decision-making.
• Coordinate with UNICEF programme sections and government counterparts to ensure interoperability and integration of DHIS2 with other digital platforms and reporting systems.
• Provide technical support for troubleshooting, system optimization and regular monitoring of DHIS2 performance and utilization.

2. Support Data Integration and Information Management for CFCI and Other UNICEF Initiatives.

• Support CFCI, Polio ISD and other UNICEF programmes by integrating relevant indicators and datasets with DHIS2 and other information systems where feasible.
• Develop consolidated dashboards and reporting mechanisms to monitor progress, identify gaps and support programme planning and implementation.
• Support baseline assessments, monitoring exercises and analytical products for CFCI and other priority initiatives through use of DHIS2 and related data systems.
• Facilitate harmonization of indicators across DHIS2, UNICEF RAM, programme frameworks and government reporting requirements.

3. Capacity Building and Coordination.

• Build the capacity of provincial and district government staff and implementing partners on DHIS2 data entry, reporting, analysis and data quality assurance.
• Conduct training, mentoring and supportive supervision to institutionalize the use of DHIS2 and strengthen government ownership of digital information systems.
• Support development of SOPs, reporting formats and guidance documents for routine information management and data governance.
• Participate in DHIS2 Technical Working Groups, Nutrition Working Group (NWG), Health Cluster and other relevant coordination forums to provide technical inputs and provincial updates.
• Coordinate routine data flow and reporting among UNICEF, DOH, Nutrition partners and other stakeholders.
• Compile periodic analytical reports, dashboards and situation updates to inform programme management, donor reporting and strategic decision-making.
• Document lessons learned, best practices and innovations to support sustainability and scale-up of DHIS2 and integrated information systems.

Required

• A Bachelor's degree in computer science, information management, information systems, data science, statistics, GIS, Public Health Informatics, or related field with 4 years of relevant experience.OR

• Master's degree in computer science, information management, information systems, data science, statistics, GIS, Public Health Informatics, or related field with 2 years of relevant experience.

Required

• Experience in designing, implementing, maintaining, or managing DHIS2, Health Management Information Systems (HMIS), Nutrition Information Systems, or similar sectoral information systems.

• Demonstrated proficiency in Kobo, Appsheet, ArcGIS/QGIS, Power BI, Tableau, Microsoft Power Platform, SQL, or other relevant data management and visualization platforms.

• Demonstrated experience in coordinating multi-stakeholder initiatives involving government counterparts, development partners, implementing partners, and community-level actors.

Desired

• At least 2 years of progressively responsible experience in information management, information systems, data management and visualization, health information systems, DHIS2 administration, data analytics, monitoring and evaluation, or digital health solutions.

• Experience in field-level deployment, validation, and monitoring of digital systems in low-resource settings.

• Familiarity with data governance frameworks and integration of health and nutrition systems with HR, finance, and assessment platforms.

• UNOPS does not accept unsolicited resumes. 
• UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.
• Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered. 
• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the selection process, which may include various assessments. 
• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of a wide range of nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. We strive to sustain and strengthen this diversity, fostering an inclusive working environment where all personnel are treated with respect and have equal access to opportunities.
• UNOPS evaluates all applications based on the skills, qualifications and experience outlined in the vacancy announcement. We are committed to a fair and transparent selection process and welcome diverse perspectives, including those of women, indigenous and racialized communities, individuals of diverse gender identities and sexual orientations, and persons with disabilities.
• We are committed to enabling all candidates to perform at their best during the assessment process. If you are shortlisted and require support or reasonable accommodation to complete any assessment, please inform our human resources team upon receiving your invitation.
• UNOPS has zero tolerance for sexual exploitation and abuse (SEA), sexual harassment, and other forms of abusive conduct, including discrimination, abuse of authority, and harassment. To uphold these standards, background checks are conducted for all final candidates to help ensure that individuals with a history of such conduct are not hired. By applying for a position with UNOPS, candidates acknowledge and consent to these verification processes.
  

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. 
• For retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here. 
• For more details about the contract types, please click here.
• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda. 
• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.