WBG Pioneer - Global Corporate Solutions Intern

Description

WBG Pioneers, the World Bank Group’s Internship Program, offers undergraduate and postgraduate students a high impact learning experience at the heart of global development. Participants gain hands on experience in a diverse and dynamic environment, contribute fresh perspectives and innovative ideas, and connect with international professionals working to end poverty on a livable planet.

Background/Organizational Context 

Global Corporate Solutions (GCS) supports the World Bank Group’s institutional effectiveness by delivering corporate services, technical expertise, and operational solutions across a range of functional areas, including corporate real estate, business services, analytics, and other strategic initiatives. 

Within GCS, the Corporate Real Estate division (GCSCR) plays a central role in managing the institution’s global real estate portfolio. It focuses on planning, developing, and operating facilities that are safe, cost effective, sustainable, and fit for purpose. Through this work, GCSCR enables business units to deliver their programs in alignment with the World Bank Group’s mission of ending poverty on a livable planet. To carry out its mandate, GCSCR is organized into three divisions: HQ Real Estate Development and Management (GCSHQ), which oversees facilities in Washington, DC; International Real Estate (GCSIR), which manages properties across country offices; and the Center of Excellence (CoE), which serves as a hub of expertise to drive operational excellence, improve efficiency, and support the execution of key initiatives. 

The Corporate Services division (GCSCS) drives the delivery of essential services that underpin the World Bank Group’s operations and staff experience. Through an integrated portfolio spanning travel, workplace services, customer engagement, and business support, GCSCS ensures that staff and clients can operate efficiently and effectively across headquarters and country offices. Its service portfolio includes travel and visa services; food and conference services; staff services such as commuter programs, childcare, and fitness facilities; mail and shipping; the Art Program; translation and interpretation; customer service; design and publications; printing; and interactive media. GCSCS also provides administrative oversight for the WBG Family Network and the 1818 Society, while setting policy frameworks and service standards and delivering services through a combination of staff and vendors globally. The division is organized into three main units: Travel and Client Services (GCSTC), Business Services (GCSBA), and Innovation and Client Solutions (GCSIS), with GCSIS also overseeing the Service Desk and the Processing and Analytics team in Chennai, India. 

Sustainability remains a core priority across GCS, with a growing focus on resource efficiency, improved space utilization, resilient design, and higher performing workplace solutions that reduce the environmental footprint of the portfolio. 

The internship program offers graduate and undergraduate students a structured opportunity to gain practical exposure to GCS operations while contributing to ongoing projects and priority initiatives. Internships are designed to align organizational needs with the academic background and professional interests of participants, while ensuring full compliance with institutional requirements. 

Duties and Responsibilities 
Under the guidance of a designated supervisor or Task Team Leader (TTL), the intern will support one or more GCS teams. Responsibilities may include, but are not limited to: 
•  Shadowing technical specialists to observe day-to-day operations, workflows, and decision-making processes 
•  Supporting ongoing projects, initiatives, and deliverables across assigned teams 
Conducting background research, data collection, and analysis to inform technical and operational work 
•  Assisting with the preparation of briefing materials, presentations, dashboards, or analytical outputs 
•  Supporting process improvement efforts, documentation, and coordination activities as needed 
•  Participating in team meetings, knowledge sessions, and relevant discussions to gain exposure to GCS workstreams 
Specific tasks will be refined at the start of the internship to ensure alignment with team priorities and the intern’s skills and academic objectives.   

Learning and Development Focus 
A core component of the internship is structured learning through observation and engagement. The intern will: 
•  Gain exposure to multiple functional areas within GCS operations, supporting real projects and initiatives across corporate functions 
Learn from technical specialists through shadowing and supervised participation in project work 
•  Develop practical skills in research, analysis, communication, and stakeholder engagement 
•  Gain exposure to WBG operations and priorities, including how GCS enables institutional delivery 
•  Participate in WBG and GCS events, such as learning weeks, briefings, and knowledge sessions 

Selection Criteria

•  Candidates must be currently enrolled in, or in the final year of an undergraduate or postgraduate (master’s/PhD) program  
•  Candidates must have 0–6 years of relevant professional experience  
Academic background must align with the requirements outlined in the job description 
•  Demonstrated interest in development work and the World Bank Group’s mission 
•  Strong analytical, research, and problem-solving skills 
•  Effective written and verbal communication skills Ability to work effectively in diverse, team-based environments 
•  Ability to work effectively in diverse, team-based environments 
•  Strong organizational skills and ability to manage multiple priorities within tight deadlines 
•  Proficiency in English; additional languages may be required depending on the role  Strong organizational skills and ability to manage multiple priorities within tight deadlines 
•  Proficiency in English; additional languages may be required depending on the role 

No-Fee Internship Eligibility
This position is offered under the WBG Pioneers No-Fee Internship Track. Students may be offered a no-fee STT appointment provided that they either: (a) are enrolled in a Master's, PhD, or similar graduate program during the entire internship (or are in the fifth year or higher of a degree program in countries where higher education is not divided into undergraduate and graduate stages) and provide an official letter from their university confirming that the internship fulfills academic requirements for at least one term of study; or (b) are enrolled in undergraduate or graduate studies and receive a stipend from their university at least equivalent to the minimum STT T1 fee level in effect at the start of the assignment, as confirmed by an official university letter.

Note: Please limit your applications to a maximum of three positions. Applications exceeding this limit will not be considered.

WBG Culture Attributes:
1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.

The World Bank Group values diversity and encourages all qualified candidates who are nationals of World Bank Group member countries to apply, regardless of gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.  Sub-Saharan African nationals, Caribbean nationals, and female candidates are strongly encouraged to apply.