​​Senior Information Management Associate DTM​

Job Description

Position Title: ​​​​Senior Information Management Associate DTM​ 

Duty Station City: Caracas
Duty Station Country: Bolivarian Republic of Venezuela
Grade: UG/G-7
Contract Type: Special Short-Term ungraded
Recruiting Type: General Service
Vacancy Type: Special Vacancy Notice
Initial duration: until 31 december 2026

Introduction

Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. 

IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.

IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, the following are considered 

• First-tier candidates: Internal candidates.

• Second tier candidates include: All external candidates.

Organizational Context and Scope

​The successful candidate will provide technical leadership to ensure timely, coherent and high-quality information management outputs, including the organization of team workflows, guidance to field teams and enumerators, coordination with relevant units and partners, and quality assurance of datasets and information products. The role will support evidence-based decision-making by IOM, national authorities, United Nations agencies, humanitarian partners and other stakeholders, ensuring that DTM and IM outputs are accurate, operationally relevant and aligned with IOM standards. 

Responsibilities

1. ​​Lead and coordinate information management activities for the Venezuela Earthquake response, including rapid assessments, mobility tracking, registration support, needs assessments and other DTM-related data collection exercises.
2. ​Plan, organize and supervise the development and implementation of data collection tools, reporting templates, databases, standard operating procedures and information management workflows, ensuring consistency with IOM and DTM requirements.
3. ​Supervise and provide technical guidance to field teams, enumerators and colleagues involved in data collection, data management, analysis, visualization and reporting, including through briefings, trainings and regular follow-up.
4. ​Coordinate the work of IM and DTM team members and ensure timely task allocation, follow-up, consolidation of inputs and delivery of agreed outputs, escalating operational or technical issues as needed.
5. ​Oversee quality assurance processes to ensure that data, tables, charts, maps, dashboards and written products are accurate, consistent, methodologically sound and ready for internal or external use.
6. ​Compile and analyse information on affected populations, displacement, mobility, return intentions, temporary shelters, priority needs, available services and response gaps.
7. ​Prepare and review information products such as dashboards, maps, factsheets, situation updates, briefing notes, presentations and other materials for internal and external use.
8. ​Coordinate information flows and technical inputs among field teams, programme units, DTM colleagues, communications teams, regional and global technical teams, authorities and humanitarian partners to ensure timely validation and dissemination of information products.
9. ​Represent or support the representation of the IM/DTM function in coordination meetings, donor updates, government briefings and inter-agency processes by preparing inputs, presenting key findings and following up on agreed actions.
10. ​Keep datasets, tools, reports and final products organized and secure, in line with IOM standards on data protection and confidentiality.
11. ​Help identify information gaps and suggest follow-up assessments or additional analysis based on response needs.
12. ​Perform such other relevant duties as may be assigned.

Qualifications

Required Qualifications and Experience

Education

• ​​Bachelor’s degree in Information Management, Data Science, Statistics, Computer Science, Geography, Social Sciences, International Relations, Public Administration, Communications or a related field from an accredited academic institution with five years of relevant professional experience; or,
• ​High School diploma with seven years of relevant professional experience. 

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• ​​Experience leading or coordinating information management, reporting, assessment support, monitoring and evaluation, or data analysis activities in humanitarian, emergency or development contexts.
• ​Experience coordinating DTM activities, rapid needs assessments, mobility tracking, registration, field monitoring or similar data collection exercises is an advantage.
• ​Experience supervising, training or providing technical guidance to field teams, enumerators, partners or colleagues involved in information collection, data management and reporting activities.
• ​Experience preparing reports, briefing notes, situation updates, dashboards, maps or other information products for operational and coordination audiences.
• ​Experience liaising with governmental authorities, United Nations agencies, non-governmental organizations, donors and other humanitarian stakeholders in a multicultural setting is an advantage. 

Skills

• ​Strong ability to lead, organize and coordinate teams and information management workflows under tight deadlines in an emergency setting.
• ​Good understanding of DTM, humanitarian assessments, information management and responsible use of data.
• ​Ability to guide others in data collection, data cleaning, validation, analysis, visualization and reporting processes, while ensuring quality control and timely delivery.
• ​Good command of Microsoft Office and Excel; knowledge of Power BI, Kobo/ODK, GIS or other data and visualization tools is an advantage. 

Languages

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

For this position, fluency in ​Spanish and English​ is required (oral and written). 

Desirable ​​Working knowledge of Portuguese, French or another UN official language is an advantage.​ 

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators Level 2, if with direct reports

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings. 

Notes

• IOM only accepts duly completed applications submitted through the IOM e-Recruitment system

• Only shortlisted candidates will be contacted.

• Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

•  IOM does not charge a fee at any stage of its recruitment process.

•  This vacancy is only available for local citizens or foreigners with right of residence and right to work in the country.

• For further information and other job postings, you are welcome to visit our website:  IOM Careers and Job Vacancies

Required Skills

Job info