ERP Support Staff (Locally recruited)

CIMMYT - International Maize and Wheat Improvement Center

Mexico City

Both national and international

Junior level

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Summary by Impactpool

CIMMYT is seeking ERP Support Staff to assist in various operational tasks related to ERP systems. The role involves documentation, testing, DevOps support, general ERP support, software development, data management, and system administration. Candidates will work under supervision and collaborate with teams to enhance the functionality and reliability of ERP platforms. This position is ideal for individuals looking to gain experience in a dynamic, international organization focused on agricultural science.

Candidate Requirements:

Bachelor’s degree in Computer Science, IT, Information Systems, Engineering, Finance, or related field
Basic knowledge of ERP systems and databases
Willingness to learn and flexibility in tasks
Good analytical and communication skills
High integrity and commitment to confidentiality

Description

CIMMYT is a cutting edge, non-profit, international organization dedicated to solving tomorrow’s problems today. It is entrusted with fostering improved quantity, quality, and dependability of production systems and basic cereals such as maize, wheat, triticale, sorghum, millets, and associated crops through applied agricultural science, particularly in the Global South, through building strong partnerships. This combination enhances the livelihood trajectories and resilience of millions of resource-poor farmers, while working towards a more productive, inclusive, and resilient agrifood system within planetary boundaries. CIMMYT is a core CGIAR Research Center, a global research partnership for a food-secure future, dedicated to reducing poverty, enhancing food and nutrition security and improving natural resources.

Responsibilities:

• Documentation: Prepare and maintain user manuals, standard operating procedures (SOPs), technical and functional specifications, training materials, test scripts, and meeting/issue logs.

• Testing: Support functional, integration, regression, and user acceptance testing (UAT); prepare test cases and test data; execute test scripts; record, track, and verify defects and fixes.

• DevOps Support: Assist with build, deployment, release, and environment management activities; support version control, CI/CD pipelines, monitoring, and backup/restore routines under supervision.

• General ERP Support: Provide first-level user support, data entry and data cleansing, troubleshooting, and follow-up on helpdesk tickets; support rollout, training sessions, and change management activities.

• Software Development: Programming, customization, and extension of ERP modules; coding standards and development lifecycle practices.

• Data and Analytics: Data management, reporting, dashboards, business intelligence tools, and data quality assurance.

• ERP Administration: Technical administration of the ERP platform, including user and role management, patching, performance tuning, and integrations.

• ERP Functional Administration: Configuration and support of functional modules (e.g., finance, HR, procurement, supply chain), business process mapping, and end-user support.

• System Administration: Server, database, network, and operating system administration; security, backup, and disaster recovery practices

Requirements

Requirements:

• Bachelor’s degree (or final-year student/recent graduate) in Computer Science, Information Technology, Information Systems, Engineering, Finance, Administration or a related field.

• Basic knowledge of ERP systems, databases, programming, or IT operations; prior exposure to ERP projects is an advantage.

• Strong willingness to learn, flexibility to take on varied tasks, and ability to work under supervision and in teams.

• Good analytical, documentation, and communication skills; proficiency in standard office tools.

• High level of integrity, reliability, and commitment to confidentiality of organizational data

Benefits

CIMMYT offers an attractive remuneration package and support for continuous professional development. In addition to the provisions of the Mexican Labor Law our package of benefits includes year-end bonus (40 days), vacation premium (56%), life and medical insurance, supermarket coupons, savings fund, social Mexican benefits (IMSS, SAR / Infonavit).

At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.

Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

Summary by Impactpool

Candidate Requirements:

Bachelor’s degree in Computer Science, IT, Information Systems, Engineering, Finance, or related field
Basic knowledge of ERP systems and databases
Willingness to learn and flexibility in tasks
Good analytical and communication skills
High integrity and commitment to confidentiality

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