WBG Pioneer - AI Product and Agentic Systems Intern

Description

WBG Pioneers, the World Bank Group’s Internship Program, offers undergraduate and postgraduate students a high impact learning experience at the heart of global development. Participants gain hands on experience in a diverse and dynamic environment, contribute fresh perspectives and innovative ideas, and connect with international professionals working to end poverty on a livable planet.

WBG Pioneer

The World Bank Group (WBG) finances development projects across the globe through three distinct institutions, the International Bank for Reconstruction and Development and the International Development Association (IBRD/IDA), the International Finance Corporation (IFC), and the Multilateral Investment Guarantee Agency (MIGA). The Information and Technology Solutions (ITS) Vice Presidency of the World Bank Group delivers a wide portfolio of technology products and services that enable the WBG's development mission. Within ITS, the Fiduciary Operations unit (ITSFD) is responsible for digital solutions that support Procurement, Financial Management, and Environmental and Social Safeguards across World Bank operations.

About the Team: Procurement

The Procurement team sits within ITS Fiduciary Operations (ITSFD) and is responsible for the digital systems that support procurement activities across World Bank-financed projects. Its flagship platform is STEP (Systematic Tracking of Exchanges in Procurement), an end-to-end online system used for procurement planning, tracking, and document management across the full procurement lifecycle; from planning through contract management. STEP is used by Task Team Leaders, Procurement Specialists, and borrowers alike and supports transparency and accountability through machine-readable reporting and open contracting data.
The intern will gain hands-on experience in how a global institution plans and validates data migration for a complex platform modernization. The role offers exposure to agile delivery, data governance, QA practices, UAT preparation, stakeholder coordination, and the practical realities of moving from legacy systems to a modern digital platform.

Duties and Responsibilities

•Research emerging generative AI, Copilot, and agentic system practices relevant to procurement, workflow guidance, knowledge retrieval, and digital service delivery. 
•Support identification and documentation of high-value AI and agent use cases across the procurement lifecycle, including borrower support, staff support, planning and others
•Assist in developing agent concepts, user stories, journey maps, conversation flows, prompt patterns, and lightweight demonstration materials. 
•Support testing and evaluation of AI-enabled experiences, including accuracy, usefulness, clarity, trustworthiness, handoff points, and user adoption potential. 
•Help organize AI knowledge resources, example prompts, test scenarios, evaluation notes, and reusable materials for product and change teams. 
•Collect and synthesize feedback from staff, borrowers, champions, pilot participants, and project stakeholders to inform AI experience design and adoption planning. 
•Prepare concise presentations, briefing notes, demos, and storytelling materials that communicate the STEP 2.0 AI transformation vision and practical value. 

Selection Criteria

• Current final-year undergraduate student, master's student, PhD student, in computer science, data science, information systems, human-centered design, product management, business, public policy, international development, or a related field. 

• Demonstrated interest in generative AI, large language models, Copilot experiences, agentic systems, digital transformation.

• Experience using AI tools such as Microsoft Copilot, ChatGPT, Claude, Gemini, or similar platforms; prompt design or AI evaluation experience is an advantage. 

• Strong analytical, research, writing, and presentation skills, with ability to translate complex technology concepts into clear recommendations. 

• Comfort working across technical and non-technical teams.

• Commitment to responsible AI, confidentiality, data protection, and human-centered technology design.

Note: Please limit your applications to a maximum of three positions. Applications exceeding this limit will not be considered.

WBG Culture Attributes:
1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.

The World Bank Group values diversity and encourages all qualified candidates who are nationals of World Bank Group member countries to apply, regardless of gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.  Sub-Saharan African nationals, Caribbean nationals, and female candidates are strongly encouraged to apply.