Communications Associate (Multimedia) - (G5)

Job Description

Position Title: ​​Communications Associate (Multimedia) 

Duty Station City: Caracas
Duty Station Country: Bolivarian Republic of Venezuela
Grade: G-5
Contract Type: Special Short-Term
Recruiting Type: General Service 
Vacancy Type: Special Vacancy Notice
Initial duration: until 31 december 2026

Introduction

Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. 

IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.

IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, the following are considered 

• First-tier candidates: Internal candidates.

• Second tier candidates include: All external candidates.

Organizational Context and Scope

The International Organization for Migration (IOM), the United Nations Migration Agency, is the leading intergovernmental organization in the field of migration and works closely with governmental, intergovernmental, and non‑governmental partners. IOM promotes the orderly and humane management of migration, advances international cooperation on migration issues, supports practical solutions to emerging challenges, and provides humanitarian assistance to migrants in need, including internally displaced persons.

Responsibilities

1. Draft content for IOM Venezuela’s social media and web platforms, and monitor activity across accounts (IOM Venezuela website, Twitter, Facebook, Instagram, LinkedIn, YouTube).
2. Draft and disseminate public information on IOM Venezuela programmes and activities, using diverse mediums including capturing and editing high quality photos and videos.
3. Assist in the establishment of a monitoring system for tracking visibility of IOM Venezuela activities and interventions.
4. Establish a standardized system for multilingual social media posts, synthesizing the results of analytics, assessing audience engagement.
5. Follow social media trends and propose innovative ways to showcase IOM’s work across all platforms. 
6. Assist to translate social media and website posts to access a wider audience in the country and in the region.
7. Assist to create banners, posters, project info sheets and other visuals for social media using professional graphic design programmes, in line with IOM brand guidelines and donor visibility requirements. 
8. Prepare media monitoring reports on the issues relevant for IOM Venezuela’s scope of work and expertise, including, but not limited to, the daily migration news digest.
9. Assist with operational communication by responding to beneficiaries/followers’ requests in social media messengers and suggesting proactive outreach ideas.  
10. Update and maintain IOM’s internal communications knowledge management system, including media contact lists, content calendars, and archive of IOM’s visibility materials.
11. Draft the design of and consolidate internal and external communications content contributing to activity reports, press releases, newsletters and other visibility materials.
12. Support the organization of events, conferences, and workshops, through the use of professional audio and video equipment.
13. Perform such other duties as may be assigned. 
    
     

Qualifications

Required Qualifications and Experience

Education

• High school diploma/certificate with at least five years of relevant work experience, or, 
• Bachelor’s degree in Graphic Design, Multimedia, Audiovisual Journalism, Social or Political Sciences, or a related field from an accredited academic institution, with at least three years of relevant professional experience. 
   

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Experience with social media platforms including Instagram, Facebook, X formerly Twitter, LinkedIn, and other online platforms in a professional setting.
• Experience in capturing high quality photographs and videos, and editing using appropriate software.
• Experience in digital and print content production, including audio-visual production, graphic design, photography, video editing and social media management.
• Experience with social media analytics and how to optimize posts for maximum impact is desirable.
• Experience working in multi- cultural setting is advantage.
• Knowledge of the work of international organizations, humanitarian and development context is an advantage.

Skills

• Outstanding verbal and written communication skills and ability to present ideas in a user-friendly language.
• Confident use of professional photo and video equipment, graphic design programmes (Adobe Suite: Photoshop, Premiere Pro, Illustrator, InDesign and publishing softwares such as Publisher).  
• High level of computer literacy.
• Ability to work independently in a multi-task, multi-deadline and fast-paced environment.
• Excellent organizational and prioritization skills, setting goals and timelines.
• Familiarity with Venezuela, Americas region is an advantage.
• Ability to work effectively and harmoniously in a team of colleagues of varied cultural and professional backgrounds.
   

Languages

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

For this position, fluency Spanish and English required (oral and written)

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 1

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes

• IOM only accepts duly completed applications submitted through the IOM e-Recruitment system

• Only shortlisted candidates will be contacted.

• Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

•  IOM does not charge a fee at any stage of its recruitment process.

•  This vacancy is only available for local citizens or foreigners with right of residence and right to work in the country.

• For further information and other job postings, you are welcome to visit our website:  IOM Careers and Job Vacancies

Required Skills

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