Capacity Building Specialist

The Asia Pacific Regional Office, based in Bangkok, Thailand, provides strategic leadership and oversight for UNOPS operations across 17 countries, ensuring high performance, operational excellence, and alignment with organizational goals. Operations currently span Afghanistan, Bangladesh, Cambodia, China, India, Indonesia, Lao PDR, Myanmar, Nepal, Papua New Guinea, Pakistan, the Philippines, Sri Lanka, Thailand, Vietnam, and the Pacific Islands. Across these countries, we work closely with key stakeholders to strengthen partnerships and maximize impact through five main operating units: Afghanistan (AFCO), Myanmar (MMCO), South Asia Multi-Country Office (SAMCO), East Asia and Pacific Multi-Country Office (EAPMCO), and the Asia Regional Health Cluster (ARHC). Through these entities, we provide agile, client-focused service delivery across diverse sectors - including infrastructure, health, procurement, and project management - supporting the implementation of sustainable development solutions across the region.

The East Asia and Pacific Multi-Country Office (EAPMCO), headquartered in Bangkok, supports UNOPS operations across 24 countries in Southeast Asia, Northeast Asia, and the Pacific. Established in January 2023, EAPMCO provides strategic direction, operational support, and quality assurance to ensure the efficient and effective delivery of projects across its portfolio. EAPMCO implements initiatives in priority areas such as energy transition, climate change, and sustainable development, drawing on UNOPS' core expertise in human resources, procurement, infrastructure, fund management, and programme management.

Established in 2016, UNOPS Philippines supports the government and development partners in advancing sustainable development through services including sustainable procurement, project and grant management, infrastructure, and logistical support. UNOPS projects in the Philippines focus on key areas such as governance, justice, health, and infrastructure, with a strong emphasis on capacity building, community resilience, and accelerating progress toward the Sustainable Development Goals (SDGs).

As digital transformation initiatives continue to expand across BARMM ministries, offices, and agencies (MOAs), there is an increasing need to strengthen institutional capacities in ICT systems planning, digital governance, systems administration, ICT project management, cybersecurity awareness, data management, and operational sustainability.

To design and deliver high-quality ICT capacity-building sessions that strengthen the technical and operational competencies of BARMM partner institutions in ICT systems planning, implementation, management, and oversight. The role will focus on enhancing institutional capacities to support sustainable, secure, efficient, and accountable ICT operations and digital transformation initiatives across BARMM institutions.

Reporting to the Senior Project Manager, the incumbent will be responsible for:

1. Training Design and Curriculum Development

• Develop structured ICT capacity-building modules tailored to BARMM institutions.

• Align training content with UNOPS ICT implementation standards and SUBATRA operational approaches.

• Develop practical training materials covering ICT systems management, digital governance, cybersecurity awareness, data management, ICT operations, and systems sustainability.

• Integrate practical tools, templates, exercises, and real case examples from BARMM ICT initiatives and systems implementations.

• Ensure alignment with government ICT policies, standards, and digital transformation priorities.

1. Technical Delivery and Facilitation

• Lead technical sessions related to ICT systems planning, implementation, operations, maintenance, and oversight.

• Deliver practical and context-responsive discussions that strengthen participants’ understanding of ICT governance structures, systems administration responsibilities, coordination mechanisms, operational risks, and compliance requirements.

• Facilitate discussions on ICT operational sustainability, systems utilization, user adoption, cybersecurity awareness, and data protection principles.

• Ensure that all sessions emphasize practical application, accountability, operational continuity, and institutional sustainability.

1. Institutional Strengthening

• Provide guidance on strengthening institutional ICT governance and operational coordination mechanisms.

• Support participants in identifying operational gaps related to ICT systems management, maintenance, documentation, and user support processes.

• Promote practical approaches to strengthening ICT accountability, systems documentation, knowledge management, and reporting mechanisms.

• Support institutional readiness for sustaining ICT systems and digital platforms implemented under the programme.

1. Knowledge Products and Reporting

• Develop ICT training materials, handouts, guides, and reference tools.

• Conduct pre- and post-training assessments to evaluate participant learning and training effectiveness.

• Prepare a final workshop report summarizing key outputs, participant feedback, lessons learned, and recommendations for follow-up ICT capacity development initiatives.

• Provide recommendations for phased ICT institutional strengthening and sustainability support beyond the training activities.

Required

• Bachelor’s degree (or equivalent) in Information Technology, Computer Science, Information Systems, Computer Engineering, ICT Management, or other disciplines, with (7) years of relevant experience is required   OR

• Master’s degree (or equivalent) in Information Technology, Information Systems, Digital Transformation, Public Administration, or other disciplines with 5  years of relevant experience is required.

Desired

• Relevant professional certifications or formal training in ICT systems management, cybersecurity, digital governance, project management, or related ICT disciplines is an advantage.

Required

• Relevant experience is work in ICT systems management, digital transformation initiatives, ICT operations, systems implementation, or related technical fields.

• Demonstrated experience in facilitating workshops, trainings, or technical sessions related to ICT systems, digital governance, or ICT operations.

• Practical experience in ICT project implementation, systems administration, ICT operational support, digital systems rollout, or related ICT functions.

• Experience working with government institutions, development partners, or multi-stakeholder environments.

Desired

• Experience working in BARMM or other fragile / transition contexts 

• Familiarity with donor-funded ICT or digital transformation projects 

• Exposure to UNOPS or similar international ICT project management and quality assurance standards 

• Experience supporting institutional ICT strengthening, systems sustainability, or user adoption initiatives.

• Familiarity with cybersecurity awareness, ICT governance, or data protection principles is an asset.

• UNOPS does not accept unsolicited resumes. 
• UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.
• Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered. 
• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the selection process, which may include various assessments. 
• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of a wide range of nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. We strive to sustain and strengthen this diversity, fostering an inclusive working environment where all personnel are treated with respect and have equal access to opportunities.
• UNOPS evaluates all applications based on the skills, qualifications and experience outlined in the vacancy announcement. We are committed to a fair and transparent selection process and welcome diverse perspectives, including those of women, indigenous and racialized communities, individuals of diverse gender identities and sexual orientations, and persons with disabilities.
• We are committed to enabling all candidates to perform at their best during the assessment process. If you are shortlisted and require support or reasonable accommodation to complete any assessment, please inform our human resources team upon receiving your invitation.
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• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. 
• For retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here. 
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• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda. 
• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.