Job Description
Introduction
Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.
IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.
IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration
Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.
Organizational Context and Scope
IOM opened an office in Ireland in 2001. Ireland became a full member government of IOM in 2002. IOM Ireland provides with programming activities in the following areas of migration management: Assisted Voluntary Return and Reintegration, Resettlement, Family Reunification, Counter-Trafficking, Protection, Mental Health and Psychosocial Support (MHPSS).
The proposed project is designed to support the International Protection Accommodation Services (IPAS), of the Department of Children, Integration, Equality, Disability and Youth, to provide international protection applicants residing in Citywest and potentially other Centers in the Dublin area, with Community-Based Mental Health and Psychosocial Support (CB MHPSS)[1] through Psychosocial Mobile Teams, with the aim of improving psychosocial well-being from a bio-psychological, socio-relational and cultural perspective and strengthening the overall resilience of beneficiaries, who have recently applied for International Protection (IP) in Ireland.
Under the direct supervision of Senior Community Engagement Associate, the incumbent will provide support in implementing project activities related to community mobilization and pertinent activities for international protection applicants hosted in transit accommodation centres in Ireland.
Responsibilities
- Community Engagement and Mobilization: Engage directly with affected communities to build trust, encourage participation, and support inclusive involvement in project activities.
- Support Creative, Cultural, and Recreational Activities: Ensure creative, cultural, and recreational activities are organized for different community groups, promoting social interaction, inclusion, and well-being.
- Mapping and Resource Mobilization: Identify and map community resources, cultural groups, and creative talents; support them in organizing inclusive activities and integrating MHPSS (Mental Health and Psychosocial Support) principles.
- Promote and Strengthen Community Practices: Encourage and strengthen local cultural, religious, and creative traditions—such as sports, theatre, arts, and civic or spiritual events—to enhance community resilience and cohesion.
- Support Cultural and Recreational Initiatives: Facilitate and promote activities such as social theatre, art and music workshops, storytelling, poetry, and sports events based on community needs and capacities.
- Communication and Accountability: Support daily communication with affected populations, ensure two-way information sharing, collect feedback through established channels, and relay it to the Project Management Team (PMT).
- Community Coordination and Guidance: Provide technical guidance to community focal points and volunteers to strengthen community participation and ownership of activities.
- Awareness and Outreach: Support awareness campaigns on MHPSS, community well-being, and social inclusion using culturally appropriate messages and communication channels.
- Support for Assessments and Data Collection: Assist Social Workers and other team members in conducting community needs assessments, surveys, and mapping exercises to identify individuals or groups needing psychosocial or protection support.
- Flexibility and Reporting: Be available to travel between sites as required, prepare brief reports on activities and outcomes, and perform any other duties assigned by the supervisor.
Qualifications
Required Qualifications and Experience
Education
- High school diploma with at least five years of relevant experience; or
- University degree with at least three years of relevant professional experience.
Accredited Universities are those listed in the UNESCO World Higher Education Database.
Experience
- At least 2 years of experience in cultural mediation in the framework of migrants’ assistance.
- Previous experience with international organizations, NGOs, EU Agencies and/or Irish law enforcements or Government’s Departments would be an asset.
Skills
- Ability to work with migrants and asylum seekers
- Interpersonal skills (i.e. empathy and emotional resilience)
- Intercultural competence and communication skills
- Culture-specific knowledge
- Capacity to prevent and mitigate conflicts and bridge gaps due to language misunderstandings in an objective and impartial manner between the beneficiaries and the authorities
- Psychological understanding in interpersonal communication and sensitiveness in addressing the asylum-seekers’ claims
- Knowledge of the procedures related to the asylum application in Ireland
- Excellent written and verbal communication skills
- Ability to prepare clear and concise reports and work with statistics
- Good experience with Microsoft Office.
Languages
All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).
For this position, fluency in English is required (oral and written).
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Required Competencies
IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.
Values - all IOM staff members must abide by and demonstrate these five values:
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators Level 1
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
- Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
- Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Managerial Competencies – behavioural indicators Level 2, if with direct reports
- Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
- Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
- Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
- Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
- Humility: Leads with humility and shows openness to acknowledging own shortcomings.
Notes
Please refer to this link for guidance on IOM Job Category.
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.
This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.
As the right to live and work in Ireland is required, the contract issued may be shorter that the period mentioned in the advertisement, in order to align with the expiry date of the work permit.
IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.
No late applications will be accepted. Only shortlisted candidates will be contacted.
For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies
Required Skills
Job info
Contract Type: Special Short term ungraded (Up to 9 months)Org Type: Country Office
Vacancy Type: Call for Applications
Recruiting Type: General Service
Grade: UG4
Is this S/VN based in an L3 office or in support to an L3 emergency response?: No