Senior Project Associate (Legal Identity)

Job Description

Introduction

Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. 

IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.

Under the overall supervision of the Programme Coordinator and the direct supervision of the National Project Officer (Regular Pathways & Socioeconomic Integration), this position is responsible for supporting the implementation and oversight of activities that facilitate migrants’ access to legal identity and civil documentation

IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.

Organizational Context and Scope

TO COPY-PASTE FROM POSTING DESCRIPTION

Responsibilities

1.    Support individualized case management and referral follow-up for migrants, ensuring timely needs assessment, documentation, coordination with relevant service providers, tracking of assistance provided, and regular follow-up to support access to services and progress toward integration outcomes.
2.    Assist and support migrants in obtaining or regularizing legal identity documents, including birth certificates, national identity cards, passports and civil registration records.
3.    Compile, analyse, and present data on legal identity needs, documentation gaps, case trends, and barriers faced by migrants in accessing civil registration and identity documentation services, highlighting key issues for management attention.
4.    Serve as the focal point for administrative coordination of legal identity interventions, liaising with relevant authorities, civil registry offices, consular representatives, and project partners to facilitate documentation processes and resolve administrative challenges.
5.    Draft status reports; identify shortfalls in delivery, bring them to the attention of the supervisor and suggest corrective measures. 
6.    Prepare and maintain project documentation, including case tracking tools, beneficiary records, briefing notes, statistical reports, correspondence, and other materials related to legal identity and civil documentation support.
7.    Organize meetings, workshops, and training sessions for government counterparts, partners, and project staff on legal identity, civil registration, documentation processes, and related protection considerations.
8.    Participate in meetings and conferences; maintain effective liaison and coordination with local authorities, partners, United Nation agencies, intergovernmental and non-governmental organizations, donors and other stakeholders relevant to the project.  
9.    Monitor work of implementing partners and report any non-compliance to the supervisor.
10.    Provide inputs for the development of Standard Operations Procedures (SOP) and concept papers and provide general support for the development of new projects. 
11.    Provides guidance/training and assist in coordinating and monitoring work of other staff in the unit; may supervise other staff as assigned. 
12.    Participate in meetings and conferences; maintain effective liaison and coordination with local authorities, partners, United Nation agencies, intergovernmental and non-governmental organizations, donors and other stakeholders relevant to the project.
13.    Perform other related duties as assigned.

Qualifications

Required Qualifications and Experience

Education

•    School diploma with six years of relevant experience; or,
•    Bachelor’s degree in Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law or related fields from an accredited academic institution with four years of relevant professional experience.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

•    Experience working in, or liaising with, national governmental authorities, national/international institutions, United Nations agencies and non-governmental organizations; 
•    Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups; and,
•    Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage.

Skills

•    Experience working in, or liaising with, national governmental authorities, national/international institutions, United Nations agencies and non-governmental organizations; 
•    Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups; and,
•    Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage.

Languages

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

For this position, or this position, fluency in English  is required (oral and written).

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral .

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators Level 2, if with direct reports

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings. 

Notes

Please refer to this link for guidance on IOM Job Category.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Required Skills

• Birth Registration Knowledge
• Case Management
• Civil Registration Systems Understanding
• Client Support and Guidance
• Confidentiality Management
• Data Protection Compliance
• Documentation Barrier Assessment
• Ethical Handling of Sensitive Information
• Identity Documentation Processes
• Legal Identity and Civil Registration Knowledge
• Migrant Protection Principles
• Migration Governance Knowledge
• Nationality and Citizenship Documentation Knowledge
• Solution-Oriented Case Resolution

Job info