General Information

Position Title
HR Associate - Compliance Review (French or Spanish desirable)
Job Category
Human Resources
Duty Station(s)
Bangkok
Seniority Level
Associate
ICS Level
ICS 06
Contract Type
ICA - LICA - Support - Regular
Contract Level
LICA 6
Posting Start Date
06-Aug-2026
Posting End Date
27-Aug-2026
Duration
On going

Job Highlight

UNOPS Global Shared Service Centre (GSSC) is a global hub for cost-effective, high-quality transactional services. We enhance the operational capacity of UNOPS by providing standardized support in key administrative areas, with a core focus on personnel contract administration and payroll. The GSSC enables UNOPS offices worldwide to operate more efficiently by centralizing and streamlining essential back-office functions. GSSC HR Services is UNOPS’ global HR shared service provider and is comprised of three specialized HR shared services teams (Staff Admin, ICA & Provident Fund Admin, and Compliance Reviews), ensuring the systematic management of contract administration, selection process compliance reviews, and benefit and entitlement administration for a population of over more than 16,000 personnel across 30+ partner entities.

About the Group

UNOPS Global Shared Services Centre (GSSC) is a global hub for cost-effective, high-quality transactional services. We enhance the operational capacity of UNOPS by providing standardized support in key administrative areas, with a core focus on personnel contract administration and payroll. GSSC enables UNOPS offices worldwide to operate more efficiently by centralizing and streamlining essential back-office functions.

Job Specific Context

Under the direct supervision of the GSSC HR Services HR Officer / ICA Compliance Reviews Team Lead, the HR Associate - Compliance Review is responsible for reviewing recruitment processes to ensure proper implementation of recruitment rules. The HR Associate – Compliance Review works in close collaboration with the Programme, Project and Support Services colleagues administering ICA personnel globally and with UNOPS HQ colleagues, to exchange information and ensure consistent service delivery to UNOPS and partner personnel in the ICA Award Compliance Review process. The HR Associate – Compliance Review provides compliance support to the field office support services function, ensuring high quality of work, accurate, timely and properly recorded/documented service delivery. Additionally, the HR Associate – Compliance Review promotes a client-oriented approach, consistent with rules and regulations. 

Role Purpose

1. Compliance and oversight support to recruitment processes

2. Support development of HR compliance practices and policy development 

3. Knowledge building and knowledge sharing

1. Compliance and oversight support to recruitment processes

  • Provide client advice and review HR selection processes (normally within the Talent+ system), including but not limited to ICA Compliance Reviews.

  • Review documentation submissions for accuracy and thoroughness, according to guidelines, vis-a-vis procedural and technical steps in the selection process, candidate sourcing, vacancy announcement particulars, longlisting and shortlisting, fee setting, etc.

  • Ensure compliance with rulesets governing ICA Compliance Review requirements and practices with a view to minimizing the risks for the clearance authority.

  • Provide well-documented positive or negative recommendations to the approving authority.

  • Guide hiring offices and personnel on UNOPS Compliance Review processes and requirements.

  • Guide hiring offices on administrative procedures, processes and practices within ICA award creation.

  • Provide advice to supervisors and offices on good practices, policies and procedures in ICA award creation.

  • Liaise with UNOPS’ HR related groups such as PCG to escalate relevant issues and seek advice.

  • Establish and maintain monitoring systems, advising the supervisor and hiring offices on the status of pending requests and approaching deadlines. 

2. Support development of HR compliance practices and policy development 

  • Synthesize lessons learnt as part of the compliance review process.

  • Collect feedback, ideas, and internal knowledge about processes and best practices and utilize productively. 

  • Undertake research on a range of HR related issues and contribute data as well as draft notes/reports.

  • Contribute to HR compliance, practice improvement, and policy development as well as related corporate HR initiatives by assisting with the collection of data on trends, risks and opportunities.

  • Assist with projects in support of HR initiatives for attainment of business objectives in line with the corporate HR strategy.  

  • Support the communication of HR policy changes and new HR initiatives to management and personnel, providing guidance as needed.

3. Knowledge building and knowledge sharing

  • Organize, facilitate and/or deliver training and learning initiatives for personnel on matters pertaining to the Compliance Review of ICA awards.

  • Provide sound contributions to knowledge networks and communities of practice by disseminating best practices in terms of HR compliance and ICA award creation.

  • Support the effective communication of HR policy changes and new HR initiatives to management and personnel, guiding as needed.

Functions / Key Results Expected

The effective and successful achievement of results by the HR Associate - Compliance Review directly impacts the compliant execution of HR processes in the respective unit and the efficient and effective performance within it. These promote the credibility of the organization as an effective service provider in project services and management.

Skills

Human Resources Management, Human Resources Policies, Human Resources, Human Resources Information Systems

Competencies

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organisational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education Requirements

Required

  • Secondary school (or equivalent) with 6 years of relevant experience OR

  • Bachelor’s degree (or equivalent) preferably in Human Resources Management, Business Administration, Public Administration or equivalent disciplines with 2 years of relevant experience is required.


Experience Requirements

Required

  • Minimum of six years of relevant experience in international or national organization in providing support to recruitment, or HR-generalist support services or adminsitration is required. 

  • Proficiency in computers and office software packages and experience in handing web-based management systems is required. 


Desired

  • Knowledge in UN policies, procedures and practices is desired. 

  • Experience in use of HR information and/or Enterprise system is desired. 

Language Requirements

Language Proficiency Level Requirement
English Fluent Required
French Fluent Desirable
Spanish Fluent Desirable

Additional Information

  • UNOPS does not accept unsolicited resumes. 
  • UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.
  • Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered. 
  • Only shortlisted candidates will be contacted and invited to proceed to the next stage of the selection process, which may include various assessments. 
  • UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of a wide range of nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. We strive to sustain and strengthen this diversity, fostering an inclusive working environment where all personnel are treated with respect and have equal access to opportunities.
  • UNOPS evaluates all applications based on the skills, qualifications and experience outlined in the vacancy announcement. We are committed to a fair and transparent selection process and welcome diverse perspectives, including those of women, indigenous and racialized communities, individuals of diverse gender identities and sexual orientations, and persons with disabilities.
  • We are committed to enabling all candidates to perform at their best during the assessment process. If you are shortlisted and require support or reasonable accommodation to complete any assessment, please inform our human resources team upon receiving your invitation.
  • UNOPS has zero tolerance for sexual exploitation and abuse (SEA), sexual harassment, and other forms of abusive conduct, including discrimination, abuse of authority, and harassment. To uphold these standards, background checks are conducted for all final candidates to help ensure that individuals with a history of such conduct are not hired. By applying for a position with UNOPS, candidates acknowledge and consent to these verification processes.
 
Terms and Conditions
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post. 
  • For retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here
  • For more details about the contract types, please click here.
  • All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda. 
  • It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.

At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.