Main Tasks and Responsibilities:
• To support the sensitive and open operations and activities of the SPO by delivering
appropriate CIS services;
• To ensure that SPO data and CIS services are fulfilling Information Assurance principles
(confidentiality, integrity, availability, non-repudiation and authenticity) through measures,
including:
o ensuring the servicing and maintenance of CIS equipment and software,
o hardening (securing) of systems,
o complying with relevant protocols and regulations;
• To provide CIS support and training to SPO staff members;
• To draft reports, operating instructions, guidelines and procedures within the CIS field;
• To undertake any other related tasks as requested by the Line Managers.
Essential Qualifications and Experience:
• Successful completion of University studies of at least three (3) years attested by a diploma
OR a qualification in the National Qualifications Framework which is equivalent to level 6
in the European Qualifications Framework OR a qualification of the first cycle under the
framework of qualifications of the European Higher Education Area e.g. Bachelor's degree
AND
• A minimum of seven (7) years of relevant professional experience, after having fulfilled the
education requirements
Specification of Education and Experience:
• The above-mentioned University degree must be in at least one of the following fields of
expertise: Information Technology or other related university studies;
• Relevant up-to-date experience in the management of Microsoft Enterprise Environment;
• Relevant experience and knowledge of networking and communications equipment;
• Knowledge and/or experience in developing internal IT management and communication
systems, processes and policies;
• Tact, accuracy and discretion in handling sensitive and confidential information;
• Very good interpersonal and communication skills, both written and oral;
• Ability to work productively in a fast-paced, team-oriented environment and produce
accurate work under pressure and in difficult circumstances;
• Ability to establish and maintain effective and constructive working relationships with
people of different national and/or cultural backgrounds with respect for diversity;
• Demonstrated gender awareness and sensitivity, namely the ability to promote an
inclusive working environment and integrate a gender perspective into tasks and
responsibilities.
Desirable
• Experience managing IT and CIS operations in a highly secure setting;
• Experience managing CIS systems in judicial settings;
• Experience managing ZyLAB systems, Casemap, dtSearch, Hyper-V;
• Knowledge of the functioning of the EU and in particular its IT architecture and
communications platforms;
• International experience, particularly in crisis areas with multi-national and international
organisations;