• Adherence to NRC policies, guidance and procedures
• Support and contribute to the development and implementation of M&E systems, including M&E SOPs, guidance and tools.
• Participate in program design and proposal discussions, including theory of change development, log frame design and budgeting for M&E.
• Support program staff in planning for and executing M&E, including, data collection methodology and tools and data management, analysis and use.
• Support the implementation, dissemination and use of evaluations, assessments and monitoring data in program development, adjustment or review.
• Contribute to organizational learning through supporting specific analysis, lessons learned and reports.
• Capacity building and training of program and M&E staff on monitoring and evaluation technical and conceptual areas.
• Supervise and mentor M&E staff in executing M&E plans.
• Contribute to the design of M&E staffing structure and resourcing, including collaboration with programme staff to identify and plan for M&E needs  

Specific responsibilities:

M$E Systems and Tools

• Maintain and strengthen the overall M&E system by systematically reviewing progress against established benchmarks, facilitating consultations and technical trainings and coordinating regular reviews and updates. 

• Provide technical support to program teams in the development of core M&E tools, including the M&E matrix, indicator reference protocols, indicator performance tracking tables and quality benchmarks. 

• Support  Program staff in the identification, planning and execution of M&E activities, encompassing costed concept notes, design of data collection tools, digital data collection processes, data management, analysis and evidence-based utilization.

Reporting and Data Quality

• Compile periodic quantitative output reports and ensure timely and accurate monthly reporting into GORS with rigorous data quality checks aligned to global standards and prescribed timeframes. 

• Lead the preparation of high-quality analytical reports for donors and internal NRC use. In collaboration with the M&E Manager, produce monthly M&E reports highlighting trends, gaps, and performance at both country and Area Office levels

Capacity Building and Field Support

• Together with the M&E Manager, facilitate structured capacity-building initiatives and technical trainings for Programe and M&E staff focusing on both conceptual and applied aspects of monitoring and evaluation. 

• Provide technical and surge support to field teams through regular visits, emphasizing data collection, analysis, data management, quality reporting and organizational learning.

• Train field staff on technology-enabled data collection methods including the use of standardized questionnaire templates. 

• Deliver ongoing technical assistance and work in close collaboration with NRC’s partner organizations to ensure the production of accurate, timely and high‑quality reporting. This includes both routine monthly achievement reports and periodic donor‑related submissions with strict adherence to established standards, deadlines and accountability requirements.

Analysis, Evidence and Grants

• Provide technical and surge support for both quantitative and qualitative analyses including assessments, donor reporting, needs assessments, post-distribution monitoring and outcome surveys. 

• Lead periodic grant reviews ensuring that M&E data and analysis inform program adjustments for improved quality and delivery. 

• Monitor indicators and track target achievement across projects in close coordination with Core Competency Leads and Project Managers.

Program Planning and Coordination

• Contribute to project and program planning processes, including kick-off and review meetings by preparing and presenting monitoring data that highlight progress, challenges and lessons learned. 

• Support the identification of opportunities for cash-based interventions and market-based programming ensuring that M&E evidence informs strategic decision-making.

Safe and Inclusive Programming

• Ensure that all activities comply with NRC’s Safe and Inclusive Programming (SIP) guidelines and policies. 

• Report any breaches or concerns confidentially through NRC’s established channels. 

• Promote and safeguard a safe environment for reporting concerns, ensuring that all cases are managed with confidentiality, sensitivity and accountability.

  Critical interfaces

• Strategy and project planning: Multi-CC PMs, CC Coordinators, MEL Manager

• Area operations: Support Coordinators (Finance, HR, Logistics), HSS Coordinator

• Staff capacity building: Multi-CC PMs, CC Coordinators, M&E Manager, HR Coordinator

• Implementation: Multi-CC PMs, CC Coordinators, Support Coordinators (Finance, HR, Logistics)

  Professional competencies

• Minimum 5 years’ experience in an international NGO preferably in an emergency or post-conflict setting, including M&E capacity and systems development.

• Bachelor’s degree in a relevant discipline including Statistics, Social Sciences, A Post Graduate Diploma in M&E is added advantage

• Thorough experience with and knowledge of principles and current approaches to monitoring and evaluation in relief and development programs, using both quantitative and qualitative methods

• Understanding of data and information needs for program management and decision making

• Experience in facilitating the capacity building efforts of diverse colleagues, including local partner agencies

• Demonstrated ability to transfer knowledge to diverse audiences through training, mentoring and other formal and non-formal methods

• High level English language proficiency (speaking, reading, writing)

• Analytic and computer skills, including MS Office (Word, Excel, Outlook, PowerPoint, Access)

• Experience using SPSS, STATA, Epi Info, or R

Context related skills, knowledge and experience

• Demonstrated and indepth knowledge of Uganda’s humanitarian context with particular expertise in the refugee response across Westnile, Kampala and Southwest Uganda . 

• Proven ability to work in a highly dynamic and fast paced environment, demonstrating resilience and adaptability.

• Good communication and interpersonal skills 

• Strong organisational and team working skills

• Good cultural awareness and sensitivity

• Highly approachable, trustworthy and confidential

• Knowledge of the NGO operations and the dynamics of the humanitarian sector is a plus

• Proven presentation, training, and facilitation skills.

  Behavioural competencies

• Strategic thinking 
• Planning and delivering results
• Working with people 
• Communicating with impact and respect
• Analysing

• Handling insecure environments

Find out more about the benefits of working for NRC

Important information about the application process

• For Internal candidates: To apply as an internal candidate, log in with your official email or click on Opportunity MarketPlace.

• When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.

• Applicants who do not fill in the required information will not be considered for the role. 

• Submit your application and CV in English, taking care to attach your latest CV.

• Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.

• Mandatory to submit the below when applying:

  • Your most updated English CV and remove all previous outdated CVs. 

  • Your most updated Cover Letter

  • Do not attach certificates or any other documents apart from the two mentioned above. 

  • Incomplete applications will not be considered. 

• This position is open for both national candidates. 

• We receive many applications for each vacant position. Therefore, only shortlisted candidates will be contacted.

  Why NRC?

• The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

• Watch this short video to see NRC in action.

• We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

• do demanding and professional work, often in challenging contexts.

• join a work culture that empowers every employee to share ideas and take responsibility.

• be part of a welcoming and supportive community committed to human dignity.

  Learn more about NRC