Senior Programme Support Associate

Job Description

Introduction

Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. 

IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.

IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.

Organizational Context and Scope

IOM is the only international inter-governmental agency with a specific mandate for migration and is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing technical expertise to support governments, migrants and host communities through a wide range of sustainable solutions contributing to end forced migration and/or improve displacement conditions. In Jordan, IOM works with the Jordanian Government and a range of partners to assist migrants in need, promote migrants’ rights, and respond to growing migration management challenges. IOM also participates in inter-agency coordinated humanitarian and resilience responses to the diverse impacts of the Syria crisis.

Within the IOM Jordan Mission, the Programme Support Unit (PSU) is a cross-sectoral unit working closely with all thematic units to support the development, implementation, monitoring and reporting of projects and other initiatives. The unit coordinates closely with HQ and regional colleagues, as well as external counterparts and donors to support quality and well-coordinated programming and oversight. This includes supporting the implementation and monitoring of the mission-wide IOM Jordan strategy.

Under the overall supervision of the Head of Programmes and the direct supervision of the Programme Support Unit Officer, and in close coordination with the Project Support Unit Coordinator, the Senior Programme Support Associate will be responsible for supporting the implementation of programming across projects and programmes in OPT.

Responsibilities

1. Support PSU in research and drafting of project proposals, and in preparing for meetings with PMs and donors.

2. Provide timely inputs to the IOM project management system (PRIMA) in support of the project development process.

3. Support the PSU in maintaining information tools required to track service delivery and identify gaps, including reports, mapping, spreadsheets, and others as required.

4. Support budget monitoring and timely implementation of projects by helping to organize the collection, processing, analysis, documentation of project data for reporting purposes, and by contributing to a systematic approach in data management, monitoring and evaluation.

5. Assist in drafting and coordinating communications and advocacy products, such as talking points, briefs, newsletters, presentations, and key messages, as required.

6. Assist in reviewing cross-cutting issues such as gender, children, environment and accountability to affected populations, and in reflecting these considerations during programme development and implementation.

7. Perform such other duties as may be assigned.

Qualifications

Required Qualifications and Experience

Education

• Bachelor’s degree in International Relations, Political or Social Sciences, Business or Public Administration, Law or a related field from an accredited academic with four years of relevant professional experience 
• High school diploma with six years of relevant experience. 

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Experience in monitoring and evaluation, data collection, accountability, or programme support within government, non-government, or international organization.
• Familiarity with community feedback mechanisms and accountability processes.
• Experience supporting third-party monitoring (TPM) activities is desirable.

• Prior working experience with UN agencies, INGOs, and NGOs is an asset.

Skills

• Excellent written and oral communication skills.

• Strong reporting, writing and research skills.

• Strong interpersonal and teamwork skills, with the ability to work effectively with people of diverse cultural and national backgrounds.

• Proficient use of Microsoft office (Outlook, Word, Excel)

Languages

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

For this position, fluency in English is required (oral and written).

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators Level 2, if with direct reports

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings. 

Notes

Please refer to this link for guidance on IOM Job Category.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Required Skills

Job info