Accessible Tourism

According to the World Health Organization (WHO, 2023), 1.3 billion people - 16% of the population - experience significant disability. Accessibility for all to tourism facilities, products, and services should be a central part of any responsible and sustainable tourism policy. Accessibility is not only about human rights. It is a business opportunity for destinations and companies to embrace all visitors and enhance their revenues.

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Did you know..?

##### Almost 50% of people aged more than 60 have a disability(UNDESA, 2022) ##### Travellers with disabilities tend to travel accompanied by 2 to 3 travel companions(Bowtell, 2015)
##### 2/3 of people with disabilities in developed economies are likely to have means to travel(based on Bowtell, 2015) ##### Almost half of European travellers with access specific requirements travel once a year(ENAT and WTTC 2025)

Why invest in accessibility?

Accessibility brings clear benefits, which include:

  • Attracting visitors year-round and boosting revenue beyond peak seasons
  • Strengthening destinations’ reputation and brand image
  • Improving service quality, innovation and competitiveness
  • Creating new tourism products and experiences

This portal provides an insight into UN Tourism resources on accessibility. All resources were developed with key inputs from Organizations with Persons with Disabilities (OPDs), civil society and tourism sector stakeholders. The publications generally follow the Web Content Accessibility Guidelines (WCAG) 2.0 (level AA).


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