Who we are:

For more than 70 years, NATO’s mission has been to preserve peace and security in the Alliancefor nearly one billion citizens. The NATO Communications and Information Agency (NCIA) and its predecessors have worked tirelessly in providing the means that enable the connectedness and togetherness that keep our Alliance strong. We are the NCIA, a team of 3000 civilian and military staff in 29 locations throughout Europe, North America and Asia.

Our technology and cyber experts allow NATO to conduct critical operations, protect NATO’s airspace, make data-driven decisions, defend against cyber-attacks, secure NATO networks and maintain superiority in space. This is all possible because of our greatest force, our people. In order to keep this edge we aim to hire, train and retain the very best staff.

Our staff members represent both the diversity and unity of our Alliance. When you join the NCIA, you will be part of an organization where you can contribute authentically to the mission and purpose of NATO and help us keep our technological edge.

About the job:

Based in Mons, Belgium, you will join the Agency as we embark on a journey to transform our IT services to support NATO’s Digital Endeavour. You will join NATO Cyber Security Centre (NCSC), which is responsible for planning and executing all lifecycle management activities for cyber security. In executing this responsibility, NCSC provides specialist cyber security-related services covering the spectrum of scientific, technical, acquisition, operations, maintenance, and sustainment support, throughout the lifecycle of NATO Communications and Information Systems (CIS).

We are looking for a driven and enthusiastic Senior Technician (Cyber Security – Endpoint Security) who will take on the following roles and responsibilities:

  • Provide NATO-wide support on endpoint protection solution, such as anti-malware, removable device control, Data Loss Prevention, application whitelisting, disk wiping and Hard-Drive encryption solutions;

  • Follow the software life cycle management (such as release, testing, distribution and maintenance) of a variety of enterprise endpoint protection tools;

  • Develop and test the settings, and produce installation and configuration guidelines;

  • Monitor the IT security threat landscape (mainly malware trends) and emerging security protection products;

  • Review, test and install appropriate firmware, security patches and upgrades for all Microsoft-based services and windows-based operating systems at various locations and enclaves;

  • Provide remediation plans for the testing and implementation of third-party firmware and security patches on infrastructure servers and client workstations;

  • Provide general technical support to the platform and infrastructure services to resolve end user issues.

For a full list of duties, please review thejob description on the NCI Agency career site.

About you:

The valuable knowledge and experience that you bring to this role are:

  • Higher vocational training in a relevant discipline with 2 years post-related experience. Or a secondary educational qualification with 4 years post-related experience;

  • At least 2 years practical experience of implementing and maintaining security infrastructure;

  • At least 2 years of experience in managing and supporting COTS endpoint protection solutions from security vendors such as Trellix/McAfee, Symantec, Trend Micro, Sophos, etc.;

  • At least 2 years of experience in malware protection technologies, malicious code techniques and associated countermeasures;

  • At least 2 years of experience in managing and supporting other endpoint security solutions such as application whitelisting, host intrusion prevention, secure erasure, data loss prevention, drive encryption, disk wiping etc.;

  • At least 2 years of experience in software selection, evaluation and benchmarking;

  • Experience in vendor relationship management including support account management and licence management;

  • Experience in the implementation and integration of Cyber Security protective measures;

  • Excellent communications skills and reporting experience with capacity to communicate to different types of audience (senior executive, middle management, technical and non-technical);

  • Direct system administration experience with Linux, Windows Server and Windows 11 operating system environments;

  • Good experience with Microsoft Active Directory, account lifecycle management, creating/supporting of group policy objects and organizational units;

  • Fundamental knowledge of administering of MS SQL servers;

  • Strong understanding of security issues surrounding server OS and applications;

  • Fundamental understanding of storage area networks (SAN) concepts, protocols and technologies related to FC, iSCSI, WWN, soft/hard zoning, RAID protection levels, LUN masking, IOPS, read/write latency, deduplication, data clone/snapshot/replication;

  • Fundamental understanding of backup and restore related concepts and technologies (i.e. full/differential/incremental backups, VM-based backups, application-aware backups, single item recovery, virtual/physical tape drives);

  • Fundamental understanding of multi-factor authentication (MFA) concepts and technologies;

  • Fundamental understanding of infrastructure concepts related to Hosting, Networks, IP Address Management, firewalls, certificates, Load balancing and Proxy;

  • Good understanding on internet protocols including HTTP, SSL, TCP, IP;

  • Fluency in English, both written and spoken.

Note that internally the job title is Senior Technician (Cyber Security Infrastructure).

What we offer:

  • Genuinely meaningful work as part of the most successful alliance in history;

  • 5 year contract with competitive tax-free salary and household and children’s allowances;

  • Privileges for expatriate staff including expatriation and education allowances (where appropriate) and additional home leave;

  • Excellent private health insurance scheme;

  • Generous annual leave of 30 days plus official holidays;

  • NATO Pension Scheme;

  • Development programs such as professional training, wellbeing, and more.

To learn more about NCIA and our work, please visit our website.

The NCIA prides itself on being an equal opportunity employer. We are committed to fostering an inclusive environment of mutual respect and value uniqueness and differences in gender, gender identity, race, ethnic or cultural origin, age, religion, sexual orientation and physical or neurocognitive ability.

Additional details on the conditions of application can be found via the NCIA career site.

At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.