Generic responsibilities 

  • Implementation of NRC’s ICLA program policy at office level
  • Ensure that ICLA is an integral part of program activities
  • Train and advice staff and partners on ICLA
  • Produce data collection, reports and analysis as required
  • Provide, in consultation with field teams, recommendations on ICLA actions and response mechanisms

  • Represent NRC in protection and shelter cluster meetings and cooperate with relevant partners

  • Be updated on local and national news and provide briefings to NRC staff on relevant information

  • Be alert to the security implications of NRC’s activities relating to protection and Human Rights concerns

Specific responsibilities 

  • Ensure that ICLA Project activities are implemented in accordance with approved proposals, donor requirements, NRC policies, international standards and local customs.

  • Act as a focal person for needs assessment and beneficiary selection.

  • Has oversight responsibility in ensuring smooth project cycle from implementation, project monitoring, verification of completion and evaluation.

  • Lead ICLA project activities, giving advice and information to clients on the processes involved, awareness sessions and managing local authorities’ capacity building programmes.

  • Apply participative and inclusive process in project implementation and in promoting local capacities to help them wherever possible.

  • Understand the situation, including the legal situation (according to national and international laws and principles), for refugees, returnees and internally displaced persons in Uganda.

  • Assist in developing and implementing case management system and database of cases.

  • Support preparing and updating of mapping of all service providers in the area of responsibility.

  • Conduct information and counseling sessions on ICLA thematic areas for beneficiaries.

  • Assist in conducting needs assessments for the selected target groups; including focus groups; questionnaires; surveys; and stakeholder interviews.

  • Prepare documents containing legal and related information for target communities.

  • Establish excellent relations with beneficiaries, including understanding the needs of beneficiaries through regular visits and frequent contact.

  • Document findings of needs assessments; including preparation of reports and other relevant documents.

  • Regularly meet with other relevant actors and stakeholders and coordinate work, including attending meetings in the field.

  • Identify awareness-raising and outreach opportunities for ICLA work and assist in conducting sessions.

  • Identify training needs for beneficiaries and stakeholders and, as relevant, prepare and conduct training.

  • Assist in conducting research as required.

  • Assist in strategic review; monitoring and evaluation activities and identification of other relevant ICLA activities.

  • Collation of information on government and NGO policies pertaining to refugees and monitor the general context through regular field access to identify issues affecting refugees which relate to ICLA themes. 

  • Contribute to the development of NRC’s Country strategy, action plan and activities plan and priorities in the ICLA sector. 

  • Supervise, evaluate and appraise ICLA Community based teams in area of jurisdiction.

  • Manage the day-to-day center activities including activity finances in line with NRCs’ financial regulations. Take part in relocation and in distribution of core relief items to people relocated to settlements. 

  • Ensure General management of the Reception Center accordingly. 

  • Receive and attend Donor Missions and Visitors

  • Perform other relevant tasks assigned by the MCC Manager, ICLA Coordinator /Specialist of Adviser.

 Professional competencies 

Generic professional competencies for this position: 

  • University degree in law, social studies, development studies / other relevant field/ the equivalent

  • Minimum of 3 years work experience with NGO, legal or international organization in the area of protection or human rights

  • Experience from working as a Protection Officer in a humanitarian/recovery context
  • Experience working with and implementing projects through local partners 
  • Training skills 
  • Reporting skills 
  • Budget monitoring 
  • Experience in research and data analysis 
  • Previous experience from working in complex and volatile contexts
  • Documented results related to the position’s responsibilities
  • Knowledge about own skills/profile

Context related skills; knowledge and experience: 

  •  Knowledge of the context in Uganda (Kampala and Southwest locations)
  •  Knowledge of the English and local language 
  • Experience working with government, local authorities, humanitarian actors, host community and displaced populations (IDPs, returnees and Refugees)

Find out more about the benefits of working for NRC

Important information about the application process

  • For Internal candidates: To apply as an internal candidate, log in with your official email or click on Opportunity MarketPlace.

  • When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.

  • Applicants who do not fill in the required information will not be considered for the role. 

  • Submit your application and CV in English, taking care to attach your latest CV.

  • Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.

  • Mandatory to submit the below when applying:

    • Your most updated English CV and remove all previous outdated CVs. 

    • Your most updated Cover Letter

    • Do not attach certificates or any other documents apart from the two mentioned above. 

    • Incomplete applications will not be considered. 

  • This position is open for both national candidates. 

  • We receive many applications for each vacant position. Therefore, only shortlisted candidates will be contacted.

    Why NRC?

  • The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

  • Watch this short video to see NRC in action.

  • We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

  • do demanding and professional work, often in challenging contexts.

  • join a work culture that empowers every employee to share ideas and take responsibility.

  • be part of a welcoming and supportive community committed to human dignity.

    Learn more about NRC


At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.