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FAO seeks gender, geographical and linguistic diversity in its staff and international consultants in order to best serve FAO Members in all regions.
- FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture
- Qualified female applicants, qualified nationals of non-and under-represented Members and person with disabilities are encouraged to apply
- Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO's values
- FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination
- All selected candidates will undergo rigorous reference and background checks
- All applications will be treated with the strictest confidentiality
- FAO staff are subject to the authority of the Director-General, who may assign them to any of the activities or offices of the Organization.
Organizational Setting
FAO in Viet Nam, which has a substantial and increasingly visible programme across agrifood systems transformation, climate and water resilience, nutrition and food safety, One Health, fisheries, forest and disaster risk reduction, has begun to strengthen its communications foundations to showcase evidence, field results and human stories with public, policy and donor value. Currently the communications function of the office is led and executed by the Communications Specialist/Lead, under the overall guidance of the FAO Representative.
Reporting Lines
Reports to the Communications Specialist/Lead for work planning, editorial direction and quality assurance, under the overall guidance of the FAO Representative.
Technical Focus
Digital communications, content management/production and youth engagement
The role is designed to complement the Communications Lead. It is not a social-media-only position. Its purpose is to establish a reliable production flow from programme evidence and field activity to Vietnamese-language public content, while building the practical capacity of programme teams to contribute routine material through approved tools and processes. The post holder is also designated as the office’s Youth Engagement Focal Point, under the strategic oversight of the Communications Lead.
Tasks and responsibilities
In close collaboration with Office of Communications (OCC) branches and appropriate Communication focal points, the incumbent will:
• Manage the day-to-day editorial calendar and publication process for FAO Viet Nam’s Facebook and website, in accordance with approved priorities, editorial standards and global editorial calendar.
• Support major campaigns, events, media work and donor-visibility products, ensuring that digital content is planned before, during and after priority activities.
• Develop compelling Vietnamese-language social posts, web stories, short-form video, social cards, simple infographics, photo stories and other digital assets based on programme results and field material.
• Support delivery of hands-on clinics for programme focal points on photography, short video, designing, drafting posts, consent, attribution, logos and donor visibility.
• Support in coordinating field storytelling, including photography, short vertical video, beneficiary quotes, captions, consent and accurate metadata; maintain an organised, accessible digital asset library.
• Create and maintain practical bilingual templates, mobile-photo/video guidance, basic infographic formats and other tools that enable programme teams to contribute routine content independently.
• Regularly update and maintain FAO Viet Nam’s website, ensuring that content is accurate, current and relevant, and that key pages, news, events and other information are published and updated in a timely manner.
• Monitor audience growth, reach, engagement, video performance, web traffic and partner amplification; prepare concise monthly data and insight reports for the Communications Lead.
• Manage routine community engagement and channel housekeeping, escalating sensitive comments, reputational issues or media enquiries promptly to the Communications Lead.
• Coordinate routine design, photography, video, translation and production inputs from suppliers, as assigned by the Communications Lead.
• Serve as the office’s Youth Engagement Focal Point, reporting to the Communications Lead. Maintain liaison with Office of Youth and Women (OYW); develop and update a light stakeholder map of relevant youth structures, universities, youth-led agrifood networks and programme partners; and coordinate the youth-engagement calendar.
• Maintain a youth-facing, bilingual flow of relevant FAO, World Food Forum (WFF), partner, learning, innovation and event opportunities through appropriate digital channels and existing networks; manage routine online engagement and escalate sensitive, protection or reputational concerns immediately.
• Develop the recurring youth-story stream and support programme teams to identify credible youth voices, secure informed consent and turn youth participation and innovation into accurate public content.
• Document youth inputs from relevant consultations and events; provide a concise quarterly update to the Communications Lead on participation, partnerships, digital engagement, risks and emerging opportunities.
• Videos should follow the FAO Video production guidelines: https://www.fao.org/3/cc5308en/cc5308en.pdf
• All social media assets should comply with Social Media Branding guidelines: https://www.fao.org/3/cb5044en/cb5044en.pdf
• Photos should follow the FAO Photo Library Production Guidelines: https://www.dropbox.com/s/pu6vckocxhlc7fc/FAO_Guidelines_for_Photo_Production_202206.pdf?dl=0
FAO Standards and guidelines:
• Liaison with OCC will be maintained, either directly or through an agreed focal point/coordinator, to ensure compliance with OCC standards, aligned messaging, and appropriate review and clearance processes.
• All communication materials will follow FAO clearance processes and comply with FAO standards, including:
FAO Strategic Framework 2022-31: https://www.fao.org/strategic-framework/en
FAO social media policy and guidelines: https://www.fao.org/2/socialmedia
Social Media Branding Guidelines: https://openknowledge.fao.org/handle/20.500.14283/cb5044en
FAOSTYLE https://openknowledge.fao.org/handle/20.500.14283/cb8081en
FAO terminology http://www.fao.org/faoterm
FAO Names of Countries https://www.fao.org/nocs/en
Story guidelines, Story template, UN map standards, FAO logo policy and related branding guidelines (available to staff).
• Further guidance regarding FAO communications, policies and procedures can be found through the FAO intranet, OCC section.
CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING
Minimum Requirements
• University degree in Communications/Journalism (or related majors) and/or International Development/International Relations/Agriculture
• 5 years of relevant experience in digital communications, content production and youth engagement
• Working knowledge of English and Vietnamese
• National of Viet Nam or resident of the country with valid work permit
FAO Core Competencies
• Results Focus
• Teamwork
• Communication
• Building Effective Relationships
• Knowledge Sharing and Continuous Improvement
Technical/Functional Skills
• Extent and relevance of experience in supporting organizing high-level events, conferences and webinars
• Extent and relevance of experience in social media platforms, visual content design & production, and web management
• Strong organizational and coordination skills, including the ability to manage multiple assignments, deadlines, editorial calendars and communications deliverables
• Experience in youth engagement and/or established networks with youth organizations, universities or youth-led initiatives
• Ability to work effectively in evolving environments and establish communications processes, workflows and tools
• Work experience with UN system is an asset
• Creativity and a can-do attitude are an asset
• Knowledge of agrifood systems, agriculture, rural development or related development issues is an asset
Selection Criteria
• Based on minimum requirements, FAO core competencies, and Technical/Functional skills
Please note that all candidates should adhere to FAO Values of Commitment to FAO, Respect for All and Integrity and Transparency.
ADDITIONAL INFORMATION
- FAO does not charge a fee at any stage of the recruitment process (application, interview meeting, processing).
- Incomplete applications will not be considered. If you need help or have queries, please contact: Careers@fao.org
- Applications received after the closing date will not be accepted.
- Only language proficiency certificates from UN accredited external providers and/or FAO language official examinations (LPE, ILE, LRT) will be accepted as proof of the level of knowledge of languages indicated in the online applications.
- For other issues, visit the FAO employment website: http://www.fao.org/employment/home/en/
- Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.
HOW TO APPLY
• To apply, visit the recruitment website at Jobs at FAO and complete your online profile. We strongly recommend that your profile is accurate, complete and includes your employment records, academic qualifications, and language skills
• Candidates are requested to attach a letter of motivation to the online profile
• Once your profile is completed, please apply, and submit your application
• Candidates may be requested to provide performance assessments and authorization to conduct verification checks of past and present work, character, education, military and police records to ascertain any and all information which may be pertinent to the employment qualifications
• Incomplete applications will not be considered
• Personal information provided on your application may be shared within FAO and with other companies acting on FAO’s behalf to provide employment support services such as pre-screening of applications, assessment tests, background checks and other related services. You will be asked to provide your consent before submitting your application. You may withdraw consent at any time, by withdrawing your application, in such case FAO will no longer be able to consider your application
• Only applications received through the FAO recruitment portal will be considered
• Your application will be screened based on the information provided in your online profile
• We encourage applicants to submit the application well before the deadline date.
If you need help or have queries, please create a one-time registration with FAO’s client support team for further assistance: https://fao.service-now.com/csp
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