Operational Information Management Officer

DEADLINE FOR APPLICATIONS

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP? 

• WFP is a 2020 Nobel Peace Prize Laureate.

• WFP offers a highly inclusive, diverse, and multicultural working environment.

• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

The Operational Information Management (OIM) function plays a critical role in maintaining a common operational picture of WFP operations by ensuring the timely, accurate, and coherent flow of strategic and operational information across the organization.

Following the realignment of reporting lines between Country Offices (COs) and the Deputy Executive Director and Chief Operating Officer (DED&COO), the global OIM function has been positioned to strengthen information exchange between Global Headquarters and the field, support a unified executive voice, and enable evidence-based decision-making. 

The function is responsible for coordinating, consolidating, and managing operational information flows, ensuring WFP leadership has access to a consistent and comprehensive understanding of operations while enhancing coherence, reducing duplication, and supporting effective internal and external messaging.

JOB PURPOSE:  

To lead, coordinate and advance global OIM activities ensuring consistency, high-quality, and strategically aligned operational information across WFP. The role supports evidence-based decision-making, a common operating picture, and coherent external messaging across WFP. 

KEY ACCOUNTABILITIES/RESPONSIBILITIES: (not all-inclusive, within delegated authority)

1. Lead the development and institutionalization of OIM governance frameworks, including standards, workflows, guidance, quality assurance mechanisms, and best practices to support coherent information flows across WFP.

2. Manage the production and dissemination of key operational information products, including consolidation and release of the Daily Operational Brief (DOB), development of strategic operational messaging, and synthesis of global operational information into concise, actionable insights for leadership and internal audiences.

3. Lead the design, continuous improvement and delivery of OIM tools, templates, training materials and procedures, ensuring alignment with evolving operational needs, field requirements, and corporate standards.

4. Manage and enhance OIM digital platforms and systems, including OPweb, OIMS, and related solutions, ensuring effective governance, usability, analytics, integration and performance.

5. Promote innovation, automation and the use of emerging technologies, including AI-enabled solutions, to improve efficiency, strengthen analysis and reduce duplication across OIM processes. Manage OPSCEN information and coordination services, including oversight of the OPSCEN mailbox and support to the OPSCEN room as a corporate space for coordination and engagement, including basic management of IT equipment.

6. Coordinate and support information management during emergencies, including leading the production of information products, providing surge support, and deploying technical expertise to country offices as required.

7. Strengthen the global OIM network through collaboration, workforce development and stakeholder engagement, including onboarding new staff and ensuring strategic alignment across functions and levels of the organisation.

QUALIFICATIONS & EXPERIENCE REQUIRED:

Education:

Advanced University degree in International Relations, Political Science, Economics, Statistics, Information Management, Journalism, or another relevant field.

Experience:

Between 6 and 10 years of postgraduate-related professional work experience in information management, reporting, or related fields.

Knowledge & Skills:

• Excellent written skills in English, with the ability to synthesize complex information and tailor messages to diverse audiences.
• Strong analytical, information, and knowledge management skills, including the ability to quality assure and clear the Daily Operational Brief under delegated authority.
• Sound knowledge of business processes and UN/WFP systems, procedures, and information management best practices.
• Proven organisational skills, with the ability to plan, coordinate, and deliver high-quality outputs independently while managing competing priorities and tight deadlines.
• Flexibility and adaptability to support evolving operational needs and undertake additional responsibilities as required.
• Experience leveraging AI solutions and developing AI agents to support business processes and information management.
• Strong coordination and collaboration skills, ability to work in a team and influence stakeholders, and to develop effective working relations with persons of different cultural backgrounds.

Languages:

Excellent writing skills in English. 

Other requirements:

This position is based in Rome HQ and requires full on-site presence. The role includes early morning coverage of the Daily Operational Brief, with corresponding time-off arrangements.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact:  global.inclusion@wfp.org

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.

• We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application.

• If you experience technical issues while submitting your application, you may contact us at global.hrerecruitment@wfp.org. Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.

• At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.

• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.