Short Description

Reference Number:        Operation Room Operator (33204)

Salary Grade:                  B1

Report to:                        Security & Safety Officer

Duty Station:                   Yangon (frequent travel to subsites)

Application Deadline:    15/09/2026

Start date:                        As soon as possible

What we do

The International Committee of the Red Cross (ICRC) is an impartial, neutral and independent organization whose exclusively humanitarian mission is to protect the lives and dignity of victims of armed conflict and other situations of violence and to provide them with assistance. The ICRC also endeavors to prevent suffering by promoting and strengthening humanitarian law and universal humanitarian principles. Established in 1863, the ICRC is at the origin of the Geneva Conventions and the International Red Cross and Red Crescent Movement. Please visit for more information.

Purpose

The ICRC is looking for an Operator to be based in its Yangon office. The Operations Room operator maintains contacts with ICRC vehicles and staff while outside the office, ensuring a clear monitoring of all field movements in accordance with ICRC procedures and security rules. She/He also organizes the rapid sharing of all relevant related information to the concerned ICRC staff.

Accountabilities & functional responsibilities

  • Follows and monitors all ICRC professional and field movements and assures that ICRC SOPs are followed.
  • Conducts regular contacts with the concerned ICRC staff/sites per ICRC SOPs, pro-actively following-up in case of breach of contact procedures.
  • Reports any anomalies timely and adequately to their direct line manager.
  • Registers and ensures the update of all contacts in Database.
  • Maintains station logs of messages transmitted and received for operations.
  • Conducts periodic equipment inspections and routine tests in order to ensure that operations standards are met.
  • Monitors effective functioning of the Operation Room, SOPs, contributes and provides feedback for any development.
  • Ensures that all relevant information is systematically passed to the concerned ICRC staff for their security and safety.

Desired profile and skills

  • A genuine passion for humanitarian work and a commitment to the ICRC’s principles.
  • A proactive, solution-oriented mindset with a focus on results.
  • Strong networking and relationship-building skills.
  • Empathy, cultural sensitivity, and adaptability.
  • Ability to work independently under pressure, including in remote and challenging environments.
  • Familiarity with the humanitarian context in Myanmar.
  • Proficiency in technical writing and digital tools.

What we offer

  • A unique and rewarding opportunity to help the victims of violence in a fast-paced environment.
  • Initial training and on-boarding organized
  • A 12-month contract extendable
  • A competitive compensation package including medical coverage and transportation allowances.
  • A training opportunity to develop and strengthen the quality of the services provided to our beneficiaries as well as to support our staff members’ professional and personal development.

Our values


  • At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this

Reports to (role)

  • Senior Security & Safety Officer

People management responsibilities


No


Certifications / Education required

  • University degree in a relevant discipline or equivalent.
  • Minimum 3 years’ work experience as an Operator or similar field of activity.
  • Good knowledge of Myanmar geography and local terrain.
  • Willingness to work on shift basis.
  • Very good knowledge in computer and basic skills in telecommunication troubleshooting.
  • Good command of spoken and written English.
  • Must have an excellent Microsoft skill.
  • Previous ICRC experience is an asset.
At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.