Job description

CTG overview

CTG was established in 2006, almost 20 years ago, in Afghanistan. We currently operate in 35 countries and have approximately 11,500 staff members committed to good!

But do you know who we are? And what do we do?

We provide tailored Human Resources and Staffing Solutions that support critical global initiatives across Humanitarian and Development sectors, and are now strategically foraying into new industries, including Construction, Energy, and IT, with a focus on high-risk regions.

Here’s a list of services we offer:
•Staffing solutions and HR management services
•Monitoring and evaluation
•Fleet management and logistics
•Facilities management
•Sustainability and Communications Advisory
•Election monitoring and observation
•IT professional services
•Medical assistance

Visit www.ctg.org to find out more.

Overview of position

Following the deployment and re-activation of Health Visitors (Community Health Workers / CHWs) across selected municipalities in the West and East Regions of Libya, our client, in support of the Ministry of Health (MoH), is strengthening the community health platform as an integral part of Primary Health Care (PHC) service delivery.the Community Health System Support Project aims to institutionalize the CHW/Health Visitor cadre as an extension of the PHC system, improve last-mile service delivery, and enable data-driven programme management through the national reporting application linked to DHIS2.the programme requires a dedicated cadre of Field Monitors to provide continuous on-site technical support, verify the quality and accuracy of the interventions delivered, and ensure that CHW activities are fully integrated into the PHC planning, implementation and reporting cycles.

 Role objectives

a)  Provide on-site technical support and supportive supervision to Health Visitors (CHWs) deployed in assigned municipalities and PHC catchment areas.

b)  Monitor the interventions delivered by CHWs against the agreed service package, standard operating procedures (SOPs) and quality benchmarks.

c)  Ensure timely, complete and accurate data collection from CHWs at household and community level, in line with the national CHW data collection tools.

d)  Collect, verify and consolidate reports submitted by CHWs and PHC focal points on a weekly and monthly basis.

e)  Ensure that CHW data is uploaded and reported through the dedicated national reporting application linked to DHIS2, with data quality checks performed prior to submission.

f)  Support PHC facilities to incorporate CHW planning, implementation and reporting as an integral component of their PHC service delivery, including inclusion of CHWs in PHC micro-plans, outreach calendars and monthly review meetings.

g)  Capture success stories, human-interest narratives and lessons learned from the field, and share them with the Programme Management Unit.

h)  Deliver on-the-job mentoring, coaching and refresher orientation to CHWs on service delivery, data recording, referral pathways and community engagement.

i)  Identify bottlenecks and operational challenges at CHW, PHC and municipal levels, and propose corrective actions to the supervisor.

j)  Contribute to cross-regional learning by participating in joint review meetings between West and East Region field monitors and the central Programme Management Unit.

 Project reporting

The Field Monitor reports to the Community Health Specialist (West / East & South Region), with technical reporting to our clients Health Officer / CHW Programme Lead. Monthly progress reports and monitoring logs are submitted to the supervisor for review and endorsement.

 Key competencies

•  Strong technical knowledge of community health and PHC service delivery

•  Field-based monitoring and supportive supervision skills

•  Proficiency in DHIS2 and mobile data collection tools

•  Excellent interpersonal and communication skills

•  Analytical mindset and attention to data quality

•  Ability to work independently in field settings with minimal supervision


 Team management

No direct line management. The Field Monitor coordinates day-to-day work with Health Visitors (CHWs) and PHC focal points in the assigned catchment areas.

 Further information

Working experience in Libya, particularly in West, East or South Region.

 Disclaimer:
· At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training.
· CTG has a zero tolerance to Sexual Exploitation and Abuse (SEA) which is outlined in its Code of Conduct. Protection from SEA is everyone’s responsibility
· CTG encourages all candidates applying for this advertisement to ensure that their candidate profile is up to date with up to date experience / education / contact details, as this will help you being considered further in your application for this role.
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