KEY RESPONSIBILITIES

  • Technical Support: assist with first line helpdesk support by troubleshooting hardware, software and network issue for staffs
  • Hardware and software setup: Assist with the setup, configuration, and deployment of new computers, laptops, printers, and mobile devices
  • Network Assistance: Help maintain the Local Area Network (LAN) and troubleshoot basic connectivity and Wi-Fi problems
  • System Maintenance: Perform routine checks on IT equipment, apply software updates, and assist with data backups and inventory tracking

  • Documentation: Create and maintain technical documentation, IT asset logs, and troubleshooting guides.

Qualifications & Requirements

-  Education: Currently pursuing or recently completed a Bachelor’s degree in Computer Science, Information Technology, or a related field.

  •  Technical Skills: Basic understanding of operating systems (Windows/macOS), network protocols, and Microsoft 365.
  •   Soft Skills: Excellent problem-solving abilities, strong communication skills, and a customer-service oriented mindset.
  • Work Ethic: Eager to learn, able to work collaboratively in a team, and capable of managing multiple tasks.
At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.