Capacity Assessment and Training Manual Development on Displacement Management and Humanitarian Coordination

Job Description

Introduction

Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. 

IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.

IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration

Project Context and Scope

The International Organization for Migration (IOM), in partnership with the Ministry of Disaster Management and Relief (MoDMR), co-leads the Displacement Management Cluster (DMC) in Bangladesh. With support from the European Civil Protection and Humanitarian Aid Operations (ECHO), IOM has supported national preparedness and response efforts for disaster-induced displacement through strengthening coordination mechanisms, enhancing information management, and building the capacities of humanitarian actors. Under a current project, IOM plans to undertake an initiative for capacity sharing on displacement management, Displacement Management Cluster operations, humanitarian coordination, and coordination in complex emergencies, including the Rohingya response with MoDMR and DDM. The capacity sharing is to be supported through a comprehensive needs analysis  of coordination mechanisms, institutional capacities, and operational practices related to displacement management and humanitarian coordination. Based on the findings, a practical and institutionalized training manual will be developed. Capacity-sharing session will subsequently be organized for relevant officials with the finalized training manual handed over to MoDMR to support continuous institutional learning and future training initiatives.To support this initiative, IOM seeks to engage an experienced Individual Consultant to lead the need analysis, develop the training manual, facilitate capacity-sharing activities, and provide technical guidance to strengthen government leadership in displacement management and humanitarian coordination.The overall objective of this consultancy is to conduct needs analysis on displacement management, Displacement Management Cluster operations, humanitarian coordination, and refugee coordination with the Ministry of Disaster Management and Relief (MoDMR) and the Department of Disaster Management (DDM) and to develop a comprehensive training manual and capacity sharing session (s) to support Government leadership of the Displacement Management Cluster and humanitarian coordination mechanisms in Bangladesh.

Disaster, Displacement,  Response and Recovery Unit(DDRRU)

Responsibilities

• Under the overall supervision of Displacement Management Cluster Coordinator and in close coordination with MoDMR, DDM, and relevant stakeholders, the consultant will undertake the following tasks:

1. Needs Analysis

• Review existing policies, institutional frameworks, standard operating procedures, guidelines, and coordination mechanisms related to displacement management and humanitarian coordination. 
• Assess the institutional structure, mandates, staffing, operational capacities, coordination arrangements, and existing training systems of MoDMR and DDM. 
• Assess current understandings related to: 
  • Disaster displacement preparedness and response; 
  • Displacement Management Cluster (DMC) operations; 
  • Inter-agency humanitarian coordination; 
  • Information management and coordination processes; 
  • Emergency preparedness and contingency planning; 
  • Coordination mechanisms related to the Rohingya response. 
• Conduct consultations with relevant government ministries, humanitarian partners, UN agencies, NGOs, and other key stakeholders. 
• Identify institutional strengths, capacity gaps, operational challenges, and priority areas for capacity development. 

2. Training Manual Development

• Develop a comprehensive competency-based training manual for MoDMR and DDM officials based on the need analysis. 
• Ensure the manual is practical, user-friendly, and aligned with national policies, international humanitarian standards, and cluster coordination approaches. 
• The manual should include, but not be limited to: 
  • Principles of displacement management; 
  • Disaster displacement preparedness and response; 
  • Roles and responsibilities of MoDMR, DDM, and humanitarian actors; 
  • Displacement Management Cluster coordination; 
  • Humanitarian coordination architecture in Bangladesh; 
  • Emergency coordination mechanisms; 
  • Information management and reporting; 
  • Coordination in the Rohingya humanitarian response; 
  • Simulation exercises, case studies, and practical tools. 
• Revise the manual based on feedback from IOM, MoDMR, DDM, and relevant stakeholders. 

3. Capacity Sharing

• Develop training materials, facilitator guides, presentations, and participant handbooks. 
• Design and deliver Training of Trainers (ToT) and capacity-sharing workshops for relevant officials from MoDMR, DDM, and other government institutions at central and field levels. 
• Facilitate interactive learning sessions, practical exercises, and simulation activities. 
• Evaluate participant learning outcomes and document lessons learned. 

4. Technical Support

• Provide technical recommendations for strengthening institutional arrangements, coordination mechanisms, and long-term capacity development.  
• Support validation workshops for assessment findings and training materials. 
• Incorporate stakeholder feedback into final deliverables. 
• Prepare a roadmap for institutionalizing the training programme within MoDMR. 

Qualifications

Required Qualifications and Experience

Education

Master's degree in Disaster Management, Humanitarian Affairs, Public Administration, Development Studies, Public Policy, International Relations, Social Sciences, or a related field from an accredited academic institution. 

Experience

• At least 7 years of relevant professional experience in disaster management, humanitarian coordination, displacement management, emergency preparedness, or institutional capacity development. 

• Extensive experience working with Government institutions particularly Ministry of Disaster Management and Relief

• Demonstrated experience conducting institutional or organizational capacity assessments. 

• Proven experience developing training manuals, operational guidelines, and capacity-building curricula. 

• Extensive experience designing and delivering training programmes for government institutions and humanitarian actors. 

• Strong knowledge of humanitarian coordination mechanisms, including the Cluster Approach and inter-agency coordination systems. 

• Familiarity with Bangladesh's disaster management framework, humanitarian architecture, and the Rohingya response. 

• Previous experience working with UN agencies, government institutions, international organizations, or development partners is highly desirable. 

• Excellent analytical, facilitation, and report-writing skills

Languages

• Fluency in English and Bangla (written and spoken) is required. 

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Documents

The following documents were to be submitted as a single PDF file:

1. Consultant (Individual) Profile: The CV of the expert including records on past experience in similar assignments and name of the references.
2. Technical Proposal with detailed methodology, tools, work plan and sample work.

3. Financial Proposal List all costs (including VAT) associated with the assignments. In addition, please kindly provide a breakdown of travel costs, if applicable.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Notes

IOM covers Consultants against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the consultancy. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Consultants are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work. 

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Required Skills

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