E T Consultant for Digital Health Transformation-Kenya
| Job #: | req38274 |
| Organization: | World Bank Group |
| Sector: | Health/Nutrition/Population |
| Grade: | EC3 |
| Term Duration: | 1 year 0 months |
| Recruitment Type: | Local Recruitment |
| Location: | Nairobi,Kenya |
| Required Language(s): | English |
| Preferred Language(s): | |
| Closing Date: | 9/25/2026 (MM/DD/YYYY) at 11:59pm UTC |
Description
Do you want to build a career that is truly worthwhile? The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty and promoting shared prosperity. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org.
Eastern and Southern Africa (AFE) Region
We need the best and brightest talent focused on our region in order to harness the potential and innovation happening across the continent. Home to about 700 million of Africa’s people, Eastern and Southern Africa is a geographically, culturally and economically diverse region of 26 countries stretching from the Red Sea in the North to the Cape of Good Hope in the South. The subregion harbors some of Africa’s protracted conflicts, rendering many of its countries fragile, while significant gaps in education, health, and skills development continues to keep people from reaching their full potential. This creates a huge development challenge, impacts heavily on the lives and livelihoods of people, and hinders regional integration and trade. But it also creates an opportunity to work closely with country leaders, civil society, development partners, and young people to chart a brighter course for the future. We are looking for dedicated professionals to join our innovative and diverse team to improve people’s lives.
Health, Nutrition and Population (HNP) Global Practice Context:
The central contribution of the HNP Global Practice to the World Bank’s twin goals is to enable the achievement of Universal Health Coverage (UHC), in which all people are effectively covered by essential health services, and nobody suffers undue financial hardship because of illnesses. The HNP Global Practice includes staff members in Washington, DC and many country offices. The HNP Global Practice works with and across multiple sectors, in recognition of the fact that HNP outcomes often depend on actions that lie outside the HNP sector. The HNP Global Practice supports country and regional efforts to: (i) improve health outcomes, especially for the poor and most vulnerable; (ii) expand access to high-quality HNP services, interventions and technologies that give the most value for money; (iii) strengthen health systems for results; (iv) establish and improve health financing mechanisms that promote efficiency, equity and sustainability of investments; (v) strengthen health-relevant institutions within and outside the health sector; (vi) harness multisectoral policies and investments for better health outcomes; and (vii) develop and learn from rigorous impact evaluations.
Eastern and Southern African Region Digital Health and Country Context
Africa's health systems stand at a genuine inflection point in digital health. Across the Africa East (AFE) region, there is a genuine opportunity to leapfrog older, incremental digitization pathways by building diagnostic tools, administrative systems, and AI-enabled platforms directly on newer digital rails such as mobile connectivity and cloud infrastructure.
The World Bank is supporting the digitization of countries' healthcare systems and prioritizing improved access to essential health services. This is being done through various lending operations and technical assistance in the post-COVID era.
Kenya
In order to build an interconnected and secure digital ecosystem to support Universal Health Coverage (UHC), the Government of Kenya enacted the Digital Health Act and established a Digital Health Authority (DHA) with the mandate to lead the country's digital health transformation agenda. DHA’s core responsibilities include developing and managing a Comprehensive Integrated Health Information System that allows for real-time health information exchange across public and private health facilities; establishing unified national registries for patients, health facilities, healthcare workers, and medical products; serving as the national regulatory authority for all digital health solutions; and ensuring data sovereignty. This institutional structure gave Kenya's Ministry of Health the stewardship mechanism required to coordinate investments and pursue transformation at national scale.
Democratic Republic of the Congo
In the Democratic Republic of Congo (DRC), a comprehensive national digital health information system remains at an early stage of development. Nevertheless, the Government has already launched a number of digital transformation initiatives aimed at improving access to and the quality of healthcare service delivery across the country. Currently, the national health information system is primarily anchored on the District Health Information Software 2 (DHIS2) platform and relies on routine data collected which combines paper-based reporting mechanisms from local health facilities through intermediate levels up to the Ministry of Public Health. In response to growing demand for more efficient, data-driven health services, the Government has embarked on an ambitious health digitalization agenda.
As part of this effort, the Ministry of Public Health established the National Agency for Clinical Engineering and Health Digitalization (ANICNS), which has developed a national digital health master plan currently under implementation. The strategy is founded on key pillars including interoperability of health systems, homologation digital health solutions, strengthened governance frameworks, and infrastructure. A central objective of this initiative is to progressively connect health facilities nationwide to DHIS2, thereby enhancing health data collection, management, analysis, and utilization.
Rwanda
In Rwanda, the Health Intelligence Center (HIC) functions as a national strategic platform that gathers, processes, and analyzes real-time health data drawn from across the entire healthcare system. It integrates inputs from a wide range of sources, including the DHIS2 health management information system, electronic medical records (through e-Ubuzima and cEMR), civil registration and vital statistics, logistics management (eLMIS), population health tracking (WelTel), emergency medical services, and health workforce data. Using a six-layer digital architecture and artificial intelligence, the HIC supports disease surveillance, early outbreak warning, resource allocation, and evidence-based policymaking, and it has been recognized internationally as a model for embedding AI into national health governance.
The e-Ubuzima (eBuzima) initiative is the locally developed electronic medical records platform that feeds directly into the HIC and forms the operational backbone of Rwanda's push toward full health system digitization by the end of 2025. It synchronizes patient records across public health facilities, giving both patients and providers real-time access to medical history, which helps reduce waiting times, ease hospital congestion, and improve prescription accuracy. Much more is needed to further improve the interoperability of various data sources and to enhance evidence-based, timely decision-making at various levels.
Uganda
Uganda has made major progress in digital health, moving from a fragmented, pilot-heavy “e-chaos” environment toward a more coordinated national system. Key foundations include the National eHealth Policy (2016), eHealth Strategy (2017), and the National Digital Transformation Roadmap 2023/24–2027/28. DHIS2 remains the backbone of the national health information system, supporting routine data use across more than 7,000 facilities. Spatial connectivity gaps, staff turnover, limited data-analytics capacity, and continued paper-based reporting still affect data quality, use, and leverage of digital systems.
Uganda’s digital health agenda is now aligned with NDP IV, Vision 2040, and the national health compact. A new generation Digital Health Strategy is under preparation to support national health policy objectives at a time technologies like Machine Learning and AI promise to elevate digital capabilities from traditional resources and information management system to direct service delivery levers. The country is more determined to achieve interoperability across various information and digital systems in the next 5 years. Overall, the country is seeking to shift from donor-supported pilots to sustainable, nationally owned, and financially resilient digital health systems.
Duties and Accountabilities
The ETC will support digital health transformation across country operations by providing technical assistance on strategy, governance, interoperability, data use, responsible AI, capacity building, and implementation of practical solutions that strengthen health systems and improve service delivery.
Digital Health Strategy, Policy, and Operations
• Lead and contribute to technical assistance and lending operations that help countries design, prioritize, implement, and scale digital health solutions to improve service delivery, data governance, use, and transparency, aligned with national health priorities and UHC objectives.
• Advise client countries and World Bank teams on policy, legal, institutional, procurement, and governance reforms for digital health transformation, including responsible AI, data governance, privacy, cybersecurity, and vendor management.
• Provide strategic advice to governments, World Bank teams, and relevant stakeholders on digital health reforms, platforms, technologies, and investments that improve system quality, efficiency, transparency, equity, sustainability, and impact, drawing on global good practice, country context, capacity, and portfolio needs.
• Conduct analytical work, including desk reviews, key informant interviews, and field visits, to assess country digital health landscapes, existing information systems, health data structures and governance, implementation progress, information management ecosystems, and digital health literacy.
• Contribute to knowledge products, case studies, templates, presentations, reports, mission aide memoires, briefings, and related materials to capture lessons and support scale-up of successful models.
• Provide guidance on practical guidance, standards, templates, toolkits, resources for planning, procuring, and scaling digital health solutions and digitally enabled primary health care.
• Identify emerging trends and proven practices in digital health and AI-enabled systems, and support demonstration models, pilots, and prototypes with clear pathways to scale and sustainability.
Digital Health Architecture, Interoperability, Standards, and Data Use
• Lead technical dialogue on enterprise architecture, reference architectures, interoperability layers, and health information exchange approaches that reduce fragmentation and enable systems to work together.
• Guide adoption of data, messaging, and terminology standards, and promote shared services such as identity, registries, terminology, messaging, and notifications.
• Strengthen routine health information systems and align reporting systems, program registries, service delivery applications, and other digital tools.
• Support demonstration models and data integration across systems to analyze health sector performance and strengthen evidence-based decision making at national and local government levels.
• Support fit-for-purpose analytics, dashboards, predictive analytics where appropriate, and decision-support tools for planning, monitoring, equity, and coverage tracking.
• Strengthen stakeholder capacity in data quality assurance, analytics for evidence-based decision making, and maintenance of digital tools and information systems.
Artificial Intelligence for Health, Capacity Building, and Knowledge
• Support countries to establish regulatory, institutional, and technical frameworks for responsible AI in health, including oversight, accountability, and redress mechanisms.
• Advise on responsible AI applications for health analytics, including bottleneck analysis, commodity forecasting, clinical decision support, planning, and service delivery.
• Develop and disseminate methods to evaluate AI applications for performance, safety, equity, and feasibility, including in low-resource and multilingual settings.
• Lead workshops, coaching, and learning activities on digital health architecture, interoperability, governance, AI, implementation, data use, and workforce change management.
Coordination, Partnerships, and Delivery
• Coordinate with World Bank teams, TTLs, regional/global teams, and communities of practice to support a OneWBG approach to digital health within HNP/ Africa East.
• Support country teams and clients with TORs, procurement and evaluation processes, proposals, budgets, progress reports, and implementation plans.
• Facilitate timely, high-quality delivery of analytical work, knowledge products, reports, and operational deliverables with inputs from teams, clients, and partners.
• Contribute to digital health learning initiatives through the HNP Learning Program, Digital Health Community of Practice, and related platforms.
• Assist the TTL in supervising consultants and firms mobilized for digital health expertise, onboarding team members as needed, and providing other digital health support to World Bank task teams.
Selection Criteria
The ideal candidate will bring strong digital health, health information systems, and health systems strengthening expertise, and work effectively across multidisciplinary and cross-cultural teams. Selection criteria include:
• Master’s degree in public health, health informatics, information systems, computer science, data engineering/architecture, information technology, or related field.
• At least eight years of relevant experience in digital health, health information systems, ICT, public-sector digital transformation, or health data/developer roles, including in international development.
• Operational expertise in at least three areas: enterprise architecture and interoperability; health data platforms and governance; routine, surveillance, or program information systems; analytics, dashboards, AI-enabled decision support, or diagnostics; and scalable MIS in developing country contexts.
• Track record designing, implementing, deploying, or maintaining scalable, interoperable digital health or management information systems, including at scale in LMICs. Experience in Eastern and Southern Africa is an advantage.
• Experience integrating and using data for performance tracking, dashboards, analytics, and evidence-based decision making.
• Strong analytical, problem-solving, program management, and technical delivery skills, including in resource-constrained environments.
• Excellent written, verbal, presentation, and interpersonal skills, with ability to prepare concise deliverables, collaborate across teams, and lead strategic dialogue.
• Excellent written and spoken English is essential; fluency in a second language (French) is an advantage.
• Ability to work effectively in cross-cultural, multidisciplinary teams with sound judgment and composure under pressure.
WBG Culture Attributes:
1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.
World Bank Group Core Competencies
As per WBG policy, an Extended Term (ET) appointment is subject to a lifetime maximum of three (3) years. Former and current ET staff who have completed or are in the process of completing their third-year ET appointment are not eligible for future ET appointments.
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