Assistant & IM Communication Officer

Purpose:

Under the supervision of the Head of Mission - KIG, the Assistant and Information Management Officer oversees Information Management in the KIG Mission and provides high level support on maintaining a strategic network of interlocutors with the Mision management. S/he acts as a reference person for Information Management products, procedures, written protocols, correspondence, and standard tools. Additionally, S/he is the focal point at the KIG mission level for all matters related to communication. S/he is responsible for implementing Comm objectives and strategies. S/he directs the orientation, planning, monitoring and evaluation of the mission’s communication activities in consultation with the Comm/Prev Manager/Regional Comm Manager.

Functional Responsibilities - Assistant & IM Officer: 

• Responsible for overseeing compliance of IM framework and procedures within the delegation.
• Provides high level support to the management team in terms of networking and maintaining contacts.
• Contributes to implementing all information management projects or programs linked to information management in the delegation and/or sub-site(s).
• At the request of and under the supervision of the IMCo, s/he helps manage specific projects/files.
• Maintains general information in reference tools and databases.
• Manages and monitors the use of a range of collaborative tools and databases.
• Compiles and finalizes summaries and regular technical reports.
• Briefs systematically all new staff on information management and organizes regular training or information sessions on IM tools, products, and framework.
• Ensures staff compliance with information management rules and procedures.
• Takes part in discussion on new information management practices and, upon request of the IMCo, is involved in projects and/or contributes to the development of new information management projects and products.
• Provides technical support and guidance to staff in the delegation on information management needs.
• Ability to potentially travel within region, (Burundi and Uganda).

 Functional Responsibilities - Communication Officer:

• Contributes to defining communication and, where relevant, prevention objectives, strategies and plans of action for the geographic area or programme covered, in line with the field sub-structure's priorities and/or the delegation’s communication/prevention strategy.
• With minimum supervision, implements relevant activities and develops tools for: operational communication, community engagement, promoting International Humanitarian Law (IHL), building National Red Cross/Red Crescent Society communication capacity, public and digital communication, information analysis/environment scanning, interaction with religious circles, public affairs and resource mobilization.
• Supports the Head of Mission and/or Communication/Prevention Manager/Regional Comm Manager in networking with relevant stakeholders and represents the ICRC to various audiences.
• Produce high-quality and accurate communication content, including articles, human-interest stories, interviews, case studies, social media content, factsheets, newsletters and multimedia products.
• Coordinate and where possible undertake photography, videography, interviews, and other multimedia documentation.
• Follows political, security, military and humanitarian developments, as well as other issues relevant to the ICRC's reputation/perception and capacity to operate in the geographic area covered, contributing to their analysis.
• Interprets and translates from and into the local language to support communication programmes when required.
• Provides technical and administrative support to the communication team (e.g. filing, stock management, event organization) when required.
• Supports communication-related training and coaching for field-structure staff and/or other departments when needed. 

Certification/desired profile and skills required 

• University Degree or higher in the field of International Relations, Economics, Information Management, Information Science, Information Management, Communications, Journalism or any other related field.
• At least 3 years of relevant working experience with Information Management and Communication with high-level administrative support in a multi-cultural humanitarian environment.
• IHL knowledge is an asset.
• Sound knowledge of the political, social and media environment in the country/region covered.
• Possesses sound Excel (e.g., pivot tables, functions, etc.) and SharePoint skills and is comfortable in analyzing diverse datasets.
• Ability to translate planning-specifications into technical briefs for information capture and analysis, and vice versa.
• Experience producing written, visual and digital communication content.
• Effective organizational and communication skills with a disciplined pedagogical approach.
• Proficiency in two languages. French and English are obligatory.
• Ability to work within a diverse and multi-cultural team.
• Ability to manage diverse files in a multi-cultural and regional working environment.
• Ability to work efficiently across multiple priorities and people.
• Ability to direct own work and to work at a distance from the direct supervisor.