Information Systems Assistant (Radio Support)

MONUSCO/MONUC was established in 1999 under the auspices of the UN Department of Peacekeeping Operations (DPKO). SCR 2277 (2016) requests MONUSCO to support efforts of the Government of DRC towards the protection of civilians, through a comprehensive approach involving all components of MONUSCO, including through reduction of the threat posed by Congolese and foreign armed groups and of violence against civilians, including sexual and gender-based violence and violence against children to a level that can be effectively managed by the Congolese justice and security institutions; and to support Stabilization through the establishment of functional, professional, and accountable state institutions, including security and judicial institutions. The project aims at a better understanding of the most serious violations of human rights law and international humanitarian law in DRC and supports the leadership of the Mission through informed policy and decision making on future vetting of security forces through risk assessment and mitigation, joint planning for MONUSCO operations, as well as advocacy efforts.

MONUSCO/MONUC was established in 1999 under the auspices of the UN Department of Peacekeeping Operations (DPKO).

Within the delegated authority and under the direct supervision of the Chief ICT Operations or designated authority, the UN Volunteer will undertake the following duties:

Radio Systems Operations and Support
• Install, configure, program, operate, maintain, and troubleshoot VHF, UHF, and HF radio systems.
• Support fixed, mobile, and portable radio communications equipment used throughout the Mission Area.
• Monitor the operational condition and availability of radio communications systems.
• Diagnose and resolve radio equipment faults, communication failures, poor audio quality, coverage issues, and intermittent connectivity.
• Perform preventive and corrective maintenance on radio equipment and supporting infrastructure.
• Conduct radio communication tests and verify equipment performance after installation or maintenance.
• Support radio network expansion and deployment projects.
• Coordinate restoration activities during radio communication outages.
• Provide technical support during emergency and operational deployments when required.
• Maintain accurate technical records for radio systems, equipment, and configurations.

TETRA Radio Systems Support
Radio Programming and Configuration
• Perform preventive and corrective maintenance of TETRA infrastructure and terminals.
• Conduct TETRA coverage and communication quality assessments.
• Support TETRA base stations, repeaters, infrastructure, and associated equipment.
• Troubleshoot TETRA network, terminal, coverage, and communication issues.
• Program and configure TETRA portable, mobile, and fixed radio terminals.
• Install, configure, operate, maintain, and troubleshoot TETRA digital trunked radio systems.
• Program and configure radio equipment in accordance with approved mission requirements and radio plans.
• Configure channels, frequencies, talk groups, zones, scanning functions, and other approved radio parameters.
• Maintain radio programming files and configuration records.
• Support the controlled deployment of updated radio configurations and software.
• Install, configure, maintain, and troubleshoot radio systems and associated equipment in mission vehicles.

Iridium Push-to-Talk (PTT) Systems Support
• Install, configure, activate, operate, maintain, and troubleshoot Iridium Push-to-Talk (PTT) equipment and associated services.
• Provide technical support to users operating Iridium PTT equipment in remote locations.
• Coordinate with service providers and vendors for Iridium PTT service-related issues.
• Maintain Iridium PTT equipment, user, configuration, and service records.
• Support deployment of Iridium PTT equipment for remote and emergency operations.
• Conduct functional testing of Iridium PTT devices before and after deployment.
• Troubleshoot Iridium PTT connectivity, registration, coverage, audio, and service issues.
• Manage and support Iridium PTT portable terminals, talk groups, and operational configurations.

Radio Repeater and Base Station Support
• Install, configure, maintain, and troubleshoot VHF/UHF radio repeaters and base stations.
• Conduct repeater coverage and functionality tests.
• Monitor repeater performance and identify service degradation.
• Maintain radio consoles, control equipment, and associated accessories.
• Support integration of repeaters and base stations with mission radio networks.
• Inspect and maintain associated antennas, feeders, connectors, grounding, and power systems.

Antenna and Radio Infrastructure Support
• Support the installation and commissioning of vehicle-mounted radio antennas, cabling, power connections, and radio control equipment.
• Install, maintain, and troubleshoot radio power systems, including batteries, chargers, and DC power supplies.
• Support solar and backup power solutions for radio systems where applicable, including basic inspection and fault identification.
• Install, maintain, and troubleshoot radio antennas, coaxial cables, feeders, connectors, and mounting systems.
• Conduct antenna inspections and basic RF performance checks.
• Perform radio coverage assessments and identify areas requiring improvement.
• Support installation of radio equipment at buildings, vehicles, towers, and remote sites.
• Verify grounding, lightning protection, and power arrangements for radio installations.
• Conduct site readiness inspections prior to radio equipment deployment.

Technical Assessments and Radio Planning Support
• Conduct technical site surveys for radio communication requirements.
• Assess radio coverage, site suitability, equipment requirements, and communications needs.
• Prepare technical reports and recommendations relating to radio communications systems.
• Review radio installation designs, equipment specifications, and technical documentation.
• Evaluate contractor- and vendor-delivered radio installations and services.
Emergency and Operational Communications Support
• Prepare, configure, test, deploy, and maintain field communication kits for temporary, remote, and emergency operations.
• Provide technical support for emergency radio deployments and restoration activities.
• Support rapid deployment of portable and mobile radio systems during operational requirements.
• Prepare and test radio equipment prior to field deployments.
• Support communications requirements for temporary sites, events, exercises, and emergency operations.
• Provide technical troubleshooting support during critical communication incidents.
• Assist operational users with radio equipment and basic communications procedures.
Asset Management
• Maintain accurate inventory records for radio equipment, accessories, antennas, and supporting infrastructure.
• Conduct periodic radio equipment inspections and reconciliations.
• Monitor lifecycle requirements for radio communications equipment.
• Support replacement and upgrade planning for aging radio equipment.
• Maintain records of equipment assignments, movements, repairs, and replacements.
Reporting and Documentation
• Maintain technical documentation relating to radio systems and communications infrastructure.
• Prepare maintenance reports, service records, and radio system performance reports.
• Document faults, outages, corrective actions, equipment changes, and lessons learned.
• Maintain radio programming records, equipment configuration information, and technical databases.
• Prepare radio infrastructure assessment reports and technical recommendations.
• Maintain site inspection and maintenance documentation.

Expected Results
• High availability and reliability of mission radio communications systems.
• Reliable Tetra, Iridium, VHF, UHF, and HF communications supporting mission operations.
• Timely completion of preventive and corrective radio maintenance activities.
• Effective identification and resolution of radio equipment and communication faults.
• Improved radio coverage, communication quality, and system reliability.
• Effective support to emergency and operational radio deployments.
• Safe and technically compliant radio installations.
• Reduced radio communication outages and downtime.
• Accurate radio equipment inventories, configuration records, and technical documentation.
• Effective management and lifecycle support of mission radio communications assets.