Migration Data and Information Management Officer (P)

Introduction

Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental, and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. 

IOM is committed to fostering a respectful, inclusive, and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.

IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration.

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. 

For the purpose of this vacancy, the following are considered first-tier candidates:

1. Internal candidates
2. Candidates from the following IOM Member States that are not represented among staff members in the Professional and higher categories: 

Bahamas, Barbados, Cabo Verde, Comoros, Congo (the), Cook Islands, Dominica, Federated States of Micronesia, Grenada, Guinea-Bissau, Holy See, Iceland, Israel, Kiribati, Marshall Islands, Namibia, Nauru, Palau, Saint Kitts and Nevis, Saint Lucia, Samoa, Sao Tome and Principe, Seychelles, Solomon Islands, Suriname, Timor-Leste, Tonga, Trinidad and Tobago, Tuvalu, Vanuatu

Second tier candidates include:
All external candidates, except candidates from non-represented member states of IOM.

Organizational Context and Scope

The International Organization for Migration (IOM) is the leading intergovernmental organization working in the field of migration and supports governments and partners in advancing safe, orderly, and regular migration. In Malaysia, IOM works closely with government counterparts, United Nations agencies, civil society organizations, and other stakeholders across a broad range of thematic areas, including immigration and border governance, migrant protection, counter-trafficking, labour migration, assisted voluntary return and reintegration, emergency response, migration health, and migration policy and research. IOM Malaysia also engages in regional initiatives and supports evidence-based migration governance through data collection, analysis, reporting, and information-sharing activities.

As migration dynamics become increasingly complex and data-driven decision-making becomes more critical to programming and policy development, IOM Malaysia is strengthening its capacity to collect, manage, analyse, visualise, and use migration and displacement data across its portfolio. This includes primary data collection through surveys, key informant interviews, assessments, mobility tracking, monitoring activities, and research initiatives, as well as secondary data and operational data generated through assistance programmes and case management systems. The mission also develops analytical products, dashboards, reports, infographics, and other information products to support programme implementation, donor reporting, strategic planning, and engagement with partners and stakeholders.

Under the overall supervision of the Chief of Mission, and in close coordination with programme units, the Regional Office (RO) in Bangkok, the IOM Regional Data Hub, and relevant Headquarters departments, the Migration Data and Information Management Officer will contribute to strengthening mission-wide migration data and information management functions. The Migration Data and Information Management Officer will support the design and implementation of primary data collection methodologies, data quality assurance and standardization procedures, reporting frameworks, analytical products, dashboards, and information management systems across programmes and thematic areas. The Officer will contribute to strengthening data governance, promoting evidence-based programming, improving reporting quality, and enhancing the use of migration and displacement data for operational decision-making, strategic planning, donor engagement, and policy dialogue.

The position will also provide technical guidance and capacity-building support to programme teams and partners in data collection, data quality assurance, data visualization, analysis, and reporting. The Migration Data and Information Management Officer will contribute to the production of migration and displacement assessments, analytical reports, statistical summaries, trend analyses, briefs, dashboards, and other knowledge products, ensuring that data and evidence are effectively leveraged to support IOM Malaysia's strategic objectives and programme portfolio.

Required Qualifications and Experience

Education

• Master’s degree in Science, Information Management, Statistics, SocialSciences, DevelopmentStudies, Political Science, International Relations, Migration Studies, Law,or arelated fieldfrom an accredited academic institution with  two years of relevant experience; or,

• University degreeintheabovefieldswithfouryearsofrelevantprofessionalexperience.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Experience managing multi-source migration and displacement data collection systems and datasets, including key informant interviews, household or enumerator surveys, assessments, mobility tracking, administrative records and relevant case management systems;

• Excellent qualitative and quantitative data analysis skills and demonstrated ability to produce high-quality reports, dashboards and trend analyses;

• Experience in information management work, particularly on data verification, validation, standardization and quality assurance across multiple sources;

• Understanding of migration governance and data work in both humanitarian and non-humanitarian settings;

• Experience working on migration and displacement issues, including mobility trends, needs assessments, return and reintegration, protection-sensitive data and evidence generation across multiple country contexts;

• Proven ability to deliver technical trainings and build data literacy among staff and partners;

• Strong understanding of data management issues, reporting frameworks, and SOP development; and,

• Experience coordinating with government counterparts, regional/HQ offices, and inter-agency partners on data and policy alignment.

Skills

• Strong knowledge of migration and displacement data collection, management, analysis, and reporting frameworks;

• Strong skills in data collection methodologies (key informant interviews, household/enumerator surveys, KoBo/ODK);

• Stronganalyticalandproblem-solvingskills;

• Strong attention to detail;

• Strong reporting and data visualization skills (Excel, Power BI, SQL); familiar with tools such as Canva and InDesign for data storytelling;

• Skilled in facilitating training and capacity-building sessions for staff, partners, and enumerators;

• Experience in stakeholder coordination with government entities, UN agencies, and civil society organizations;

• Managingandcoordinatingproject/programmedelivery,preferablywithactivitiesinmultiple countries; and,

• Strongknowledgeandunderstandingofcomputerizedinformation systems/databases.

Languages

For this position, fluency in English is required (oral and written).

Working knowledge of another official UN languages (Arabic, Chinese, French, Russian, and Spanish) is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action-oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators Level 2

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings. 

Notes

Internationally recruited professional staff are required to be mobile. Please refer to this link for guidance on IOM Job Category. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to all clearances, including medical and security, as well as accreditation, and any residency or visa requirements. Vacancies close at 23:59 local time in Geneva, Switzerland on the respective closing date. No late applications will be accepted.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, harassment, sexual harassment, abuse of authority and any forms of discrimination. IOM is committed to promoting the protection and safeguarding of all children.

IOM conducts reference checks and background verification, including through system-wide databases such as ClearCheck, to help ensure that candidates have no record of misconduct, including on sexual harassment, sexual exploitation and abuse, or fraud. Candidates are expected to uphold these standards and principles at all times.

IOM does not charge any fees at any stage of the recruitment process—whether for application, interview, processing, training, or otherwise—and does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM WAVE system (for internal candidates, link here). The online tool also allows candidates to track the status of their application. Only shortlisted candidates will be contacted. For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies.