Interpreter (Arabic-Turkish)

Established in 1951, the International Organization for Migration (IOM) is the leading intergovernmental organization in the field of migration and is committed to the principle that humane and orderly migration benefits migrants and society. IOM is part of the United Nations system, as a related organization. IOM supports migrants across the world, developing effective responses to the shifting dynamics of migration and, as such, is a key source of advice on migration policy and practice. The organization works in emergency situations, developing the resilience of all people on the move, and particularly those in situations of vulnerability, as well as building capacity within governments to manage all forms and impacts of mobility. The Organization is guided by the principles enshrined in the Charter of the United Nations, including upholding human rights for all. Respect for the rights, dignity and well-being of migrants remains paramount.

In coordination with the Labour Migration and Social Inclusion (LMI) Unit, the IOM Protection Unit supports the voluntary and protection-sensitive relocation of Syrians under Temporary Protection and Persons under International Protection within Türkiye to facilitate access to employment opportunities and strengthen long-term socio-economic integration. Through individualized case management, counselling, referrals and tailored relocation assistance, the programme ensures continued access to protection services while reducing protection risks and promoting self-reliance.

Under the overall supervision of the National Protection Officer and the direct supervision of the Senior Project Associate, and in close collaboration with the LMI Unit, the National UN Volunteer (Interpreter) will support the implementation of case management processes and referrals in pilot provinces. The position may require frequent travel and field presence to support programme implementation.

Under the overall supervision of the National Protection Officer and the direct supervision of the Senior Project Associate, and in close collaboration with the LMI Unit, the National UN Volunteer (Interpreter) will undertake the following tasks:

• Support accurate communication in a common language during interviews, calls and other meetings conducted in-person, by telephone, and/or by video conference by providing verbatim (word for word) interpretation services;
• Provide interpretation services in the preferred language of the beneficiaries without paraphrasing, summarizing, omitting or adding information;
• Maintain strict confidentiality during interpretation sessions and follow designated program procedures regarding the destruction or maintenance of written notes within the required timeframe (e.g. immediately after each interpretation session);
• Remain objective, unbiased, impartial and neutral when providing interpretation services. Treat all parties to the conversation with courtesy, dignity and respect, regardless of their age, ethnicity, religion, political opinion, sex characteristics, gender, gender identity, gender expression, sexual orientation, disability or any other factors;
• Have an appropriate understanding of and sensitivity towards cultural practices and language differences that may exist between the parties to the conversation. Respect the use of proper pronouns that are preferred by the beneficiaries, when applicable;
• Participate in relevant training sessions on such topics as interpreting for international organizations, respectful terminology and the protection of program beneficiaries, and contribute to terminology lists as requested;
• Be available to be evaluated on the quality of your interpretation by a third party;
• Any other related tasks as may be required or assigned by the supervisor.