Job description

CTG overview

CTG was established in 2006, almost 20 years ago, in Afghanistan. We currently operate in 35 countries and have approximately 11,500 staff members committed to good!

But do you know who we are? And what do we do?

We provide tailored Human Resources and Staffing Solutions that support critical global initiatives across Humanitarian and Development sectors, and are now strategically foraying into new industries, including Construction, Energy, and IT, with a focus on high-risk regions.

Here’s a list of services we offer:
•Staffing solutions and HR management services
•Monitoring and evaluation
•Fleet management and logistics
•Facilities management
•Sustainability and Communications Advisory
•Election monitoring and observation
•IT professional services
•Medical assistance

Visit www.ctg.org to find out more.

Overview of position

CTG is seeking a highly skilled Network, Voice & Security Technician to support and maintain enterprise network infrastructure, Cisco Unified Communications (CUCM) environments, and Check Point security platforms. The successful candidate will ensure the availability, performance, and security of voice, video, and data communication services while providing advanced technical support to users and remote sites.


 Role objectives

Key Responsibilities

Administer and support LAN/WAN, Wi-Fi, routing, switching, and Internet connectivity.

Manage and troubleshoot Cisco Unified Communications Manager (CUCM), IP Telephony, SIP trunks, voice gateways, Cisco Unity Connection, and collaboration platforms.

Administer Check Point firewalls, VPNs, access control policies, and threat prevention solutions.

Monitor network, voice, and security infrastructure to ensure service availability and performance.

Provide advanced troubleshooting for network, VoIP, and security incidents.

Support telecommunications systems, including WAN and remote site connectivity.

Maintain technical documentation, network diagrams, and operational procedures.

Provide end-user support and technical guidance on ICT services.

Perform any other tasks requested by the supervisor.

 Project reporting

N/A

 Key competencies

Qualifications & Experience

Education

Bachelor's Degree or Technical Diploma in Information Technology, Telecommunications, Computer Science, Cybersecurity, or a related field.

Work Experience

Minimum 5 years of relevant experience in network administration, VoIP/Unified Communications, and cybersecurity.

Proven hands-on experience with: 

Cisco Routing & Switching

Cisco CUCM and IP Telephony

SIP, VoIP, and voice gateways

Check Point Firewall Administration

VPN and network security technologies

Experience in international organizations, humanitarian operations, or remote environments is desirable.

Preferred Certifications

CCNA or CCNP Enterprise

CCNP Collaboration (preferred)

Check Point CCSA and/or CCSE

CompTIA Security+ or equivalent

Competencies

Strong troubleshooting and analytical skills.

Ability to work independently under pressure.

Excellent communication and customer service skills.

Strong commitment to cybersecurity and operational excellence.

 Team management

N/A

 Further information

Qualified female candidates are strongly advised to apply.

 Disclaimer:
· At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training.
· CTG has a zero tolerance to Sexual Exploitation and Abuse (SEA) which is outlined in its Code of Conduct. Protection from SEA is everyone’s responsibility
· CTG encourages all candidates applying for this advertisement to ensure that their candidate profile is up to date with up to date experience / education / contact details, as this will help you being considered further in your application for this role.
At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.