Senior Field Operations Associate – Infrastructure

Job Description

Infrastructure is an operational unit within IOM Bangladesh. The unit is integral to the Rohingya Refugee Response implemented by the International Organization for Migration (IOM) with funding from various international donors. The Infrastructure Unit activities include planning, designing, and construction of small to medium-complexity projects, including vulnerable communities enhancement work, health and community facilities and various types of site rehabilitation works, including drainage, canal rehabilitation, pedestrian access, slope stabilisation and installation of solar energy throughout the camps and host communities sites, mainly in Cox’s Bazar District, Bangladesh, as well as in other vulnerable areas of the country when required. 

Responsibilities

1. Lead and coordinate the field implementation of the Infrastructure Unit projects in accordance with the instruction of the Infrastructure Coordinator and submit regular updates of the status of infrastructure activities in the field.

2. Supervise, train and guide the staff under direct supervision in the implementation of works, team management and coordination tasks, and provide technical guidance on assigned infrastructure activities.

3. Carry out regular field visits to project sites to monitor construction works, and prepare reports on progress, standards and quality of the work ongoing. Verify that works are carried out in accordance with the technical specifications, identify technical and operational issues, recommend corrective measures and provide technical advice across assigned sites.

4. Provide guidance to field teams on technical aspects of IOM construction work in the specified technical area, including bills of quantities (BoQ) calculation, work scheduling, tendering, technical specification, monitoring and evaluation, and contract administration.

5. Resolve routine construction-related matters with vendors and construction contractors; review vendor competencies, experience and workplans; track progress of the construction against agreed workplans; and monitor measurements and payments, referring complex or consequential matters to the supervisor as appropriate.

6. Participate in the tender evaluation process including assessment of bidders’ qualifications, competency, and experience, and in analyzing and reviewing the quoted unit rates and specifications against IOM-prepared cost estimates and specifications.

7. Contribute to the development and implementation of design standards, monitoring mechanisms, quality assurance mechanisms, and construction specifications in respective technical fields and support their consistent application across assigned projects in coordination with the Infrastructure Coordinator.

8. Provide operational and technical coordination for multiple construction projects in remote locations by working with multi-disciplinary project teams comprising of architects, engineers, construction managers, construction contractors, cash-for-work groups and non-profit implementing partners in planning, organising and implementing projects

9. Liaise and coordinate, as appropriate, with relevant government counterparts, implementing partners, contractors, vendors and other stakeholders on assigned infrastructure activities, and follow-up on agreed actions.

10. Consider adding responsibility 9 if the incumbent will coordinate with external stakeholders/government/partners. Here is the suggested text: “Liaise and coordinate, as appropriate, with relevant government counterparts, implementing partners, contractors, vendors and other stakeholders on assigned infrastructure activities, and follow-up on agreed actions.

    11. Comply with IOM’s policies and procedures including prevention of sexual exploitation, abuse and harassment (PSEAH) and promote a respectful work environment.

    12. Perform such other relevant duties as may be assigned.

Qualifications

Education; 

• Bachelor’sdegree in Architecture,CivilEngineering,orarelatedfieldfrom an accredited academic institution with five yearsofrelevantprofessional experience;or,

• High Schooldiplomawithsevenyearsofrelevant professional experience.

Experience: 

• Demonstrated professional experience in projects for the implementation of civil infrastructure, managing medium to large scale construction and community-based projects and working with local communities;

• Experienceinlocalconstructionmaterialsandtechnologies;

• Experiencewith international organisationsand/orNGOsisanadvantage;

• Experiencein camprehabilitationandsitedevelopmentisanadvantage;

• Experienceinconstructionmodalityengagingcash-for-workbeneficiariesis an advantage;

• Experienceincontractadministration/quantitysurveyingisanadvantage; and

• Experienceworkingwithintheregionanadvantage.

SKILLS: 

Technical

• Deliverssetobjectivesinhardshipsituations

• Effectivelycoordinateswithotherteammembersonassignedprojects

• AutoCAD andQGISproficiencyisanadvantage

Accountability

• Acceptsandgivesconstructivecriticism

• Followsallrelevantprocedures,processes,andpolicies

• Meetsdeadline,cost,andqualityrequirementsforoutputs

• Monitorsownworktocorrecterrors

• Takesresponsibilityformeetingcommitmentsandforanyshortcomings

ClientOrientation

• Identifiestheimmediateandperipheralclientsofownworkwhen requested

• Establishesand maintainseffectiveworking relationshipswithclients

• Identifies and monitors changes in the needs of clients, including donors, governments, and project beneficiaries

• Keepsclientsinformed ofdevelopmentsand setbacks

Communication

• Activelysharesrelevantinformation

• Clearlycommunicates,andlistenstofeedbackon,changingprioritiesand procedures

• Writes clearly and effectively, adapting wording and style to the intended audience

• Listenseffectivelyandcommunicatesclearly,adaptingdeliverytothe Audience

CreativityandInitiative

• Activelyseeksnewwaysofimprovingprogrammesorservices

• Expandsresponsibilitieswhile maintainingexistingones

• Persuadesotherstoconsidernewideas

• Proactivelydevelopsnewwaystoresolveproblems

LeadershipandNegotiation

• Convincesotherstoshareresources

• Activelyidentifiesopportunitiesforandpromotesorganisationalchange

• Presentsgoalsassharedinterests

• Articulatesvisiontomotivatecolleaguesandfollowsthroughwith Commitments

PlanningandOrganising

• Setsclearandachievablegoalsconsistentwithagreedprioritiesforself andothers

• Identifiespriorityactivitiesandassignmentsforselfandothers

• Organisesanddocumentsworktoallowforplannedandunplannedhandovers

• Identifiesrisksandmakescontingencyplans

• Adjustsprioritiesandplanstoachievegoals

• Allocates appropriate times and resources for own work and that of team Members

Professionalism

• Masterssubjectmatterrelatedtoresponsibilities

• Identifiesissues,opportunities,andriskscentraltoresponsibilities

• Incorporatesgender-relatedneeds,perspectives,andconcerns,and promotes equal gender participation

• Persistent,calm,andpoliteinthefaceofchallengesandstress

• Treatsallcolleagueswithrespectanddignity

• Workseffectivelywithpeoplefromdifferentculturesbyadaptingto relevant cultural contexts

• KnowledgeableaboutandpromotesIOMcoremandateandmigration solutions

Teamwork

• Activelycontributestoaneffective,collegial,andagreeableteam environment

• Contributesto,andfollowsteam objectives

• Givescreditwherecreditisdue

• Seeks input andfeedback fromothers

• Delegatestasksandresponsibilitiesasappropriate

• Activelysupportsandimplementsfinalgroupdecisions

• Takesjointresponsibilityforteam'swork

ResourceMobilisation

EstablishesrealisticresourcerequirementstomeetIOM needs

Languages

1. For this position, fluency in EnglishandBengali is required (oral and written).

2. Working knowledge of Chittagonianlocaldialect.

Competencies

Values-allIOMstaffmembersmust abidebyanddemonstrate thesethreevalues:

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion whereverpossible.

• Integrity and transparency: maintains high ethical standards and acts in a mannerconsistentwith organizational principles/rules andstandardsof conduct.

• Professionalism:demonstratesabilitytoworkina composed,competent and committed mannerand exercises carefuljudgment in meeting day-to-daychallenges.

CoreCompetencies–behaviouralindicatorslevel2

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

• Delivering results: produces and delivers quality results in a service-orientedandtimelymanner;isactionorientedandcommittedtoachieving agreedoutcomes.

• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.

• Accountability:takesownership forachieving theOrganization’spriorities andassumesresponsibilityforownactionanddelegatedwork.

• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivationalway.

If direct reports (10th row above) for SES is greater than zero, then the managerial competencies below are inserted.

ManagerialCompetencies–behaviouralindicatorslevel2

• Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.

• Empoweringothers&buildingtrust:createsanatmosphereoftrustandan enabling environment where staff can contribute their best and develop theirpotential.

• Strategicthinkingandvision:worksstrategicallytorealizethe Organization’sgoalsandcommunicatesaclearstrategicdirection.

Required Skills

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