Danish Refugee Council, one of the world’s leading humanitarian NGOs, is currently looking for a highly qualified HR and Administration Coordinator. 

About the job

To provide advice, coordination, capacity building and technical support to HR focal person at field location and overall coordination of HR tasks at country level.

The Human Resources Coordinator ensures compliance to DRC's human resource procedures and guidelines within the country operations. The role contributes to the development of country strategies, which are translated into action plans and day-to-day tasks.

The job is based in Tunis with potential 20% travel to field offices.

Your main duties and responsibilities will be:

Human Resources Support

  • Provide technical support and advice to the Human Resources team
  • Advise and assist managers in Human Resources related issues and concerns

Recruitment

  • HR focal person for recruitments of national and expat staff (excluding bands C, D & E with HQ)
  • Define and ensure proper onboarding process for new staff
  • Coordinate and organize inductions on country level on a regular basis, including coordination with facilitators and participants
  • Ensure oversight and consistency in position titles and grades, across all field locations.
  • Advise hiring managers in development of Job description, inclusive job advertisements and team structures.

HR Function and compliance

  • Developing/updating HR policies, Employee/HR Handbook, procedures and tools and close monitoring to ensure compliance.
  • Collaborate with Senior Management Team in the analysis of the organizational structure across the three countries to ensure consistency, coherency, and efficiency
  • Focal point for DRC coordination office legal matters, liaison with legal Advisor and monitoring of ongoing/ new legal cases against DRC.
  • Supporting country director in keeping the registration status updated to incorporate changes in legal representative etc. by seeking timely support from legal advisors on the process.
  • Advise and train HR and admin focal person in digitalization of HR and Admin tools and platforms.
  • Coordination with finance unit to ensure payroll, taxes are captured accurately in the three countries.

Learning and Development, Performance, and Well-being

  • Support managers & staff with performance management and review processes, including providing specialized trainings like People management skills.
  • Act as an impartial mediator in disciplinary procedures and ensure that they follow DRC policies and meet all legal and labor regulations and requirements
  • Implementation of Global, regional, and country level HR initiatives example (DRC Voices, minimum standards, staff wellbeing, diversity, and inclusion etc)
  • Coordinate with senior managers to develop country wide training calendar.

Compensation and Benefits

  • Take lead in salary review process in partnership with service provider, Finance team, Senior Management team at country and HQ and coordinate compensation review process and compensation adjustments.
  • Analysis of benchmarking reports and the design of new salary grids; Support implementation of DRC’s new Compensation policy, including salary progression
  • Prepare monthly payroll for Tunisia and review Algeria and Libya payroll to ensure compliance.
  • Register employees in social security for all LE hosted by TUN legal entity.

DRC Dynamics and Digitalization and reporting

  • Follow up the correct implementation of DRC Dynamics (HR Module) and the quality of the data entered in the system.
  • Train HR focal person in TUN, Libya and Algeria and where required others in WANALA region.
  • Monitoring accuracy and timely update of master data in dynamics for TUN, Libya and Algeria for the HR module
  • Producing monthly HR reports for TUN, Libya and Algeria
  • Ensure org chart for TUN, Libya and Algeria are up to date and produce when required by managers
  • Develop/update HR templates digital/manual (recruitment tracker, onboarding and offboarding checklist and forms, recruitment request forms, exit clearance forms, contract request etc)
  • Manage digital spaces like Share point (HR), MACH forms etc
  • Provide training in Dynamics (HR Module) for HR focal person and relevant module like Employee self-service to new joiners
  • Developing and maintaining full record of legal status/file of DRC’s registration in Tunisia.

Partnerships:

  • Participate actively to the assessment of local partners capacities in terms of HR from the compliance and transparency perspective.
  • Provide technical training to local partners in the fields covered by the scope of work of the HR coordinator Position.

Code of Conduct

  • Will support country director in ensuring that required CoC structure is in place at country office.
  • Coordinates with HQ and regional CoC focal person to seek technical inputs on the subject.
  • Support country director in managing CoC structure in the country/operation.

About you

To be successful in this role we expect you to have at least 3 years’ working experience (officer and above) in Human Resources functions, preferably within an NGO.

Moreover, we also expect the following:

Required

  • Demonstrated understanding and working knowledge/experience of Human Resources Management principles, concepts & processes
  • Ability to interpret and transform local labor laws in DRC internal policies.
  • Experience in developing Human Resources strategies and policies, and driving implementation 
  • Experience using an online system for recruitments and ERP system
  • Payroll management and experience in salary benchmarking exercise
  • Experience and understanding of local labour laws and managing legal services
  • BA in Human Resources, Management, Administration or related subject is mandatory
  • Fluency in French and Tunisian language is must
  • Working knowledge of English is mandatory

Desired

  • MA in a related subject is desired

In this position, you are expected to demonstrate DRC’ five core competencies: 

Striving for excellence: You focus on reaching results while ensuring an efficient process. 

Collaborating: You involve relevant parties and encourage feedback. 

Taking the lead: You take ownership and initiative while aiming for innovation. 

Communicating: You listen and speak effectively and honestly. 

Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

We offer

Contract length: Open ended with 6 months probation period

Band: Non management G level 1  

Designation of Duty Station: Tunis, Tunisia

Suggested Start date: 01 December 2026

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for national employees; please refer to our website. For questions regarding the vacancy please contact Us.

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Closing date for applications: 01 November 2026

For further information about the Danish Refugee Council, please consult our website drc.ngo.

At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.