The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

JOB OVERVIEW

Under the supervision of the Protection Coordinator (WPE), the Protection Senior Manager (WPE) oversees the quality, performance and timely delivery of the WPE programme across IRC and partner implementation. The role manages the central WPE team and coordinates its support to regional teams and partners, ensuring that programme quality reviews, technical support, monitoring and reporting translate into practical improvements in services for women and girls who are survivors of GBV or at risk.

The position is responsible for consolidating and assessing programme results, monitoring agreed targets, coordinating donor reporting, and maintaining programme budgets and spending plans within delegated authority. Working closely with Field Management, MEAL, Finance, Grants and Partnerships, the Senior Manager identifies implementation gaps, agrees corrective actions and follows up on delivery. The role provides operational and technical input to the WPE Coordinator, who retains responsibility for sector strategy, overall technical direction, fundraising and principal donor and national-level representation.

KEY RESPONSIBILITIES

Programme Quality Assessment and Improvement

·       Lead regular programme quality reviews across direct and partner implementation, assessing service quality, accessibility, safety, relevance and outcomes against agreed WPE standards and project commitments.

·       Develop and maintain a programme quality review schedule with the WPE Coordinator, regional teams and MEAL; use monitoring visits, service observations, partner reviews and programme evidence to identify gaps and priorities.

·       Ensure implementation follows survivor-centred approaches, GBV guiding principles, safeguarding requirements and applicable GBV Minimum Standards, including informed consent, confidentiality, non-discrimination and safe referrals.

·       Assess the quality of GBV case management, specialized psychosocial support, empowerment and risk mitigation activities, and cash assistance delivered within specialized GBV support, where included in approved projects.

·       Agree practical improvement plans with responsible teams and partners, assign follow-up actions and timelines, and verify whether corrective measures improve programme quality.

·       Work with MEAL and designated data and technical staff to review data quality, indicator definitions and outcome evidence; use aggregated or anonymized information and protect confidential survivor data.

·       Ensure programme adaptations respond to assessed risks and access barriers affecting adolescent girls, women and girls with disabilities, and other underserved groups; escalate significant quality or safeguarding concerns through the appropriate channels.

Programme Delivery and Target Achievement

·       Coordinate delivery of approved WPE projects across locations and partners, ensuring that workplans, implementation schedules and technical support priorities are aligned with grant commitments.

·       Maintain a consolidated overview of progress against activity, output and outcome targets, reviewing disaggregated results with regional teams, partners and MEAL at agreed intervals.

·       Identify underachievement, delays, service gaps and implementation risks; agree recovery plans and resource adjustments with relevant colleagues and escalate changes requiring Coordinator or donor approval.

·       Support project procurement planning, continuity of referrals and responsible transition arrangements for clients and partners.

Central Team Management and Technical Support

·       Line-manage central WPE staff, establish clear objectives and workplans, allocate responsibilities and monitor the timeliness and quality of their deliverables.

·       Coordinate central team support on capacity strengthening, programme development, digital systems, technical tools.

·       Conduct regular individual supervision and performance reviews; provide coaching, address performance concerns and support professional development and staff wellbeing.

·       Ensure central team activities respond to documented regional and partner needs, with clear priorities, realistic timelines and coordinated follow-up.

·       Provide technical and programme management support to regional WPE teams in collaboration with Field Coordinators and their line managers, respecting established field reporting arrangements.

·       Contribute to recruitment, onboarding and technical assessment of WPE staff, and promote a respectful working environment with accountability for safeguarding and IRC values.

Donor Reporting and Grant Compliance

·       Coordinate preparation and consolidation of WPE donor reports and other grant deliverables, ensuring accurate results, clear analysis, consistent figures and timely submission to the WPE Coordinator and Grants team.

·       Review inputs from regional teams and partners, validate reported achievements with MEAL, and explain progress, variance from targets, challenges and corrective actions.

·       Maintain a reporting calendar and follow up on outstanding inputs, ensuring consistency between narrative reports, indicator trackers, workplans and financial information.

·       Work with Grants and Partnerships to monitor programme compliance with approved scopes, donor conditions and reporting requirements, and identify issues requiring timely escalation.

·       Prepare programme updates, evidence and responses to donor queries for review by the WPE Coordinator; contribute to donor meetings and monitoring visits when delegated.

Budget Oversight and Spending Plans

·       Prepare and regularly update WPE spending plans, expenditure forecasts and budget inputs with regional teams, Finance and Partnerships, aligning planned expenditure with implementation schedules and targets.

·       Review budget versus actual expenditure and spending trends for assigned grants; identify underspending, overspending, coding issues and commitments that may affect delivery.

·       Lead programme follow-up on budget review actions, agree adjustments within delegated authority and submit proposed reallocations or revisions through the required approval processes.

·       Coordinate procurement and staffing forecasts with relevant teams to ensure resources are available when needed and costs remain within approved budgets.

·       Review partner implementation progress alongside financial performance with Partnerships and Finance; follow up on programme implications of spending variances and delayed expenditure.

·       Provide accurate programme inputs for financial forecasting, grant reviews and close-out, ensuring that budget decisions support safe and effective service delivery.

Partner Support and Performance Monitoring

·       Coordinate WPE technical and programme management support to local partners with the Partnerships team and regional WPE colleagues, based on jointly identified priorities and partner-led delivery plans.

·       Review partner scopes of work, workplans, indicators, reports and programme deliverables to ensure alignment with agreed objectives, technical standards and donor requirements.

·       Participate in partner technical assessments and jointly develop capacity strengthening plans covering service quality, monitoring, reporting and programme management.

·       Conduct joint monitoring and programme review visits, document agreed actions and follow up on quality, target achievement and implementation risks.

·       Coordinate training, mentoring and exchange of learning and support partners’ ownership of their programmes.

Learning and Coordination

·       Consolidate learning from quality reviews, assessments, programme results and partner feedback and recommend improvements to the WPE Coordinator.

·       Contribute practical implementation evidence, activity plans, targets and budget inputs to proposals.

·       Coordinate with CP, PRoL, Health, ERD and other relevant teams to strengthen safe referral pathways and integrated support within approved project designs.

·       Support development and adaptation of technical tools and guidance through the central team, obtaining technical review and approval as required.

·       Participate in external technical meetings or represent WPE and within an agreed mandate.

JOB REQUIREMENTS

Education:

  • Master’s degree in social work, psychology, law, human rights, gender studies, social sciences.
  • Specialized training and certifications in Gender-Based Violence (GBV), Protection, Case Management, Psychosocial Support (PSS), and/or humanitarian programming are considered a strong asset.

 

Experience:

  • Minimum five years of relevant experience in GBV or WPE programming, including substantial responsibility for programme management and team supervision.
  • Demonstrated experience assessing programme quality and translating monitoring, outcome evidence and client feedback into improvements.
  • Experience managing donor-funded projects, monitoring targets, preparing donor reports, reviewing budgets and maintaining spending plans.
  • Experience supporting national or local partners, monitoring implementation and coordinating capacity strengthening.
  • Experience working across multiple locations and within matrix management arrangements; knowledge of the humanitarian and GBV service context in Ukraine.

Demonstrated Skills and Competencies:

  • Strong knowledge of survivor-centred GBV programming, safe referrals, confidentiality and safeguarding.
  • Strong people management, supportive supervision, planning and follow-up skills.
  • Ability to analyse programme results and financial information, identify gaps and develop practical corrective actions.
  • Strong report writing, coordination, facilitation and communication skills.
  • Proficiency in Microsoft Office, especially Excel, and experience using digital monitoring and reporting tools.
  • Ability to manage competing priorities, support field and partner teams, and exercise sound judgement within delegated authority.

Languages:

  • Ukrainian – Native.
  • English – Upper-Intermediate to Advanced (B2–C1).

REPORTING STRUCTURE AND TEAM COLLABORATION

 

Reports and receive technical supervision from the Protection Coordinator (WPE)

 

WORK ENVIRONMENT AND OTHER RELEVANT INFORMATION

 

  • This role requires full-time work in the office or hybrid type of work is possible after probation period
  • Applicants must have a home or alternate workspace so they can effectively complete their work during regularly scheduled work hours.
  • Travel to other locations is needed up to 30% of time
  • Exempt from overtime
  • Sometimes work on weekends may be required
  • Work in the matrix organization
  • Fast pace of working, multitasking and stressful work
  • The organization cares about staff and provides flexible working options (start early-finish early, start later-finish later, remote work)

Staff can ask for accommodation in the workplace. Specific requests can be discussed with HR.

IRC employees are eligible to the following benefits:

  • Competitive salary
  • Purposeful job and development opportunities
  • English classes and unlimited online training courses
  • Life Insurance
  • Medical insurance for staff and family members
  • Free psychological support to employees and their family members
  • 30 calendar days of annual vacation with flexibility beyond the legally set minimum requirements
  • Up to 10 days of paid medical leave

Professional Standards: All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.


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