Supply Chain officer

• Supply Chain Diagnostic Assessment Report • Comprehensive assessment of current demand planning, forecasting, supply planning, inventory management, and identified gaps with recommendations for improvement. Demand Planning and Forecasting Framework • Standardized forecasting methodology, planning calendar, forecasting tools, governance structure, and KPIs to improve forecast accuracy across all UNRWA Fields. Supply Planning and Inventory Optimization Framework • Integrated supply planning process, inventory policies, safety stock methodology, min/max stock levels, replenishment parameters, and redistribution mechanisms. Implementation Roadmap and Capacity Building Package • Phased implementation plan (short, medium, and long term), SOPs, training materials, performance indicators, and recommendations for system and process enhancements to support sustainable implementation.

HQ Amman

6 months

1. Conduct a comprehensive review of the existing supply chain processes (with particular attention to medical supplies and other relevant inventory categories. Assess current forecasting methodologies, planning cycles, and replenishment practices. Analyze historical demand, consumption, procurement, and inventory data. Map current end-to-end planning processes and identify bottlenecks. Evaluate roles, responsibilities, and governance structures relating to supply planning. Benchmark current practices against WHO, UNICEF, and humanitarian supply chain standards. 2. Review forecasting approaches currently used across Field Offices and Health Programmes. Analyze forecasting accuracy and identify major drivers of demand variability. Propose a standardized demand planning methodology for medicines and medical supplies. Recommend forecasting models, segmentation approaches, and planning parameters. Establish forecast review and validation processes. Develop demand planning calendars and propose governance mechanisms. 3. Assess current supply planning and replenishment practices. Develop an integrated supply planning process aligned with procurement lead times and inventory policies. Recommend inventory planning parameters including: Safety stock, Reorder points Minimum and maximum stock levels Buffer stock requirements Recommend planning mechanisms for emergency and strategic stock management. Develop stock redistribution and balancing methodologies between locations. 4. Propose a future-state operating model for supply chain management. Recommend organizational structures and responsibilities for demand planning and supply planning functions. Propose decision-making governance and accountability frameworks. Develop a Planning and Supply Chain Control Tower concept to provide centralized visibility and coordination across UNRWA operations. 5. Conduct a comprehensive review of existing supply chain manuals, procedures, SOPs, guidelines and related operational instructions; identify gaps, inconsistencies, duplication and outdated provisions; and update and harmonize the documentation in line with applicable UNRWA policies, regulatory requirements and recognized good practices. Prepare a consolidated report and provide recommendations and report on the key updates and improvements introduced. 6. Review the human resources capacity and alignment with the operational workload, organizational requirements and evolving Logistics mandate. Assess actual workload, functional coverage, level of responsibility, duplication and gaps, in consultation with Human Recourses Management Services Division (HRMSD)-HRD in HQA.

An advanced university degree (Master’s degree or equivalent) from an accredited educational institution in supply chain management, logistics, business administration or a related field A first-level university degree (Bachelor’s degree or equivalent) in a relevant field, combined with two additional years of relevant professional experience, may be accepted in lieu of the advanced university degree A minimum of five years of progressively responsible and relevant professional experience in supply chain management, logistics, pharmaceutical logistics, health supply chains, inventory management, demand forecasting, or supply planning.

Very good knowledge of written and spoken English and Arabic.

Professional qualifications Knowledge of personal computer applications. Knowledge on supply and demand planning with previous organizations. Knowledge of SAP. Competencies UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Functional i. Adapting and Responding to Change ii. Applying Technical Expertise iii. Planning and Organizing iv. Analyzing v. Formulating Strategies and Concepts Leadership (as applicable) i. Deciding and Initiating Action ii. Persuading and influencing Other Competencies not listed under Functional and Leadership Strategic Supply Chain Planning. Demand Forecasting and Analytics. Inventory Optimization. Process Improvement and Business Process Re-engineering. Stakeholder Management and Facilitation. Other Information The incumbent will be expected to conduct consultations and workshops with stakeholders from the Health Department, Supply and Logistics Section, Procurement, Finance, Information Management, and Field Offices. 

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.