Children International (CI) is a global nonprofit that delivers child and youth development programming to break the cycle of generational poverty. Through a long-term, customized approach, we serve young people in 10 different countries around world for the first two decades of their lives. By providing access to health care, education, positive role models, and the life and job skills they need to become sustainably employed adults, we are empowering and equipping our participants with opportunities to improve their own lives, while transforming their families and communities. We are in it for the long haul, because we know that the nearly 218,000 children and youth we support around the world deserve a fighting chance.
Children International’s work is made possible by generous and caring sponsors, donors, corporations, nearly 3,800 dedicated volunteers and approximately 1,300 employees. To ensure that our programs continue giving children and youth the best possible chance to break free from poverty, we are growing our people talent worldwide. That’s where you come in.
Position summary
This Global Lead role will serve as a technical guide to successfully implement and execute the Connecting Children and Youth to Resources and Support capability. This position will be a technical guide for agencies to implement detection mechanisms for most-at-risk participants, connecting positively with their families and accompanying them as they navigate the support services they need to thrive.
Responsibilities
· Provide guidance and support to agencies as they serve the most-at-risk families, helping ensure consistent implementation and effective response to participant needs and challenges.
· Serve as the key liaison for the function with multiple stakeholders, including agency leadership, programs, operations, and IT, to ensure alignment and effective implementation.
· Develop and manage a global deployment plan, ensuring this capability is prioritized and delivered at all agencies.
· Collaborate with cross-functional teams for successful process integration into existing systems, workflows and agency operations.
· Support the development of tools and systems for efficient execution.
· Establish and maintain clear, well-documented guidelines and standards, leveraging data usage and performance indicators to drive continuous improvement.
· Collaborate closely with Operations and Programs to support the implementation of guidelines developed by other teams.
· Partner closely with agencies to strengthen and refine processes, incorporating lessons learned and emerging best practices.
· Capture feedback from participants and agency staff and leverage it for continuous improvement.
Personal Characteristics & Qualifications
· Three to five years of management experience at an INGO required, including on the ground experience in countries outside of the US where Children International works.
· Bachelor’s degree required; degree preferred in a field related to the job responsibilities.
· Experience with participatory processes to engage diverse stakeholder groups.
· Languages: English spoken and written fluency required; Spanish fluency required.
· Ability to influence across headquarters and country-office departments and functions.
· Experience managing regional and global projects and ensuring quality and timely deliverables.
· Strong collaboration, communication and interpersonal skills.
· Willingness to travel up to 20-30 nights a year globally.
· US Visa required for non-US citizens.
Organizational Policies
· Strictly observe confidentiality and strong ethics with respect to all beneficiary information/financial and other organizational data.
· Comply with and ensure adherence to the organization’s policies, safety and security protocols and child safeguarding norms and guidelines by self as well all stakeholders both internal and external.
· Value other cultures and demonstrate respect while relating with all organizational constituents irrespective of their race, color, faiths, gender, sexual orientation, age, caste, disabilities, experiences, beliefs, and ethnicity.
Overall Decision Making & Supervision
· This position will be making complex decisions requiring independent action and a high degree of initiative to resolve issues.
· This position is monitored on progress
Job Information
· Department: Global Programs and Operations
· Reports to: Director of Child/Family and Sponsor Connections
· Grade: 10
· Effective Date: 10/2026