International Consultant - Mental Health and Well-Being Project Assistant Roster Call (SSA)

Background:
 

The Organization for Security and Co-operation in Europe (OSCE) with 57 participating States is the world’s largest regional security organization. All 57 participating States enjoy equal status, and decisions are taken by consensus on a politically, but not legally binding basis.
For more detailed information on the structure and work of the Secretariat, please see: http://www.osce.org/secretariat

The Office for Occupational Safety and Health (OSH) provides mental health and psychosocial support to OSCE officials across all duty stations. Alongside individual services and interventions, OSH is strengthening its preventive offer through psychoeducation, training and peer support. Two current initiatives require dedicated support: (1) the development of a concise, self-paced e-learning module on mental health and well-being in the workplace for OSCE managers, whose technical production is commissioned to external technical consultants/software developers; and (2) the establishment of an OSCE-wide Peer-to-Peer Support Volunteer training for volunteers from all executive structures and duty stations.
The assignment provides the psychological content input and co-ordination capacity needed to translate the OSH mental health approach into e-learning content, to keep the work of internal and external contributors aligned, and to prepare related workshops and trainings.
 

Objective of Assignment: 
 

To support OSH in developing the content of a mental health e-learning module for managers and the materials for related mental health workshops and trainings, including co-ordination with internal and external contractors, and to provide organizational and administrative support to the OSH mental health team.

Duration of Assignment:
 

From the start of the assignment until 31 December 2026.

Tasks and Responsibilities:
 

Under the overall supervision of the Senior Psychologist, Office for Occupational Safety and Health, the successful candidate(s) will be tasked with the following duties:

1. E-learning content: Support the development of the content of a concise, self-paced e-learning module on mental health and well-being in the workplace for OSCE managers: research and summarize current evidence and good practice; draft learning objectives and content on (a) mental health and well-being in the workplace and the manager’s role in fostering it, (b) personal well-being and thriving as a manager, (c) supporting a colleague experiencing poor mental health, and (d) addressing mental health-related stigma; develop case scenarios, storytelling elements, reflective exercises and knowledge checks, including guidance for managers on sensitive conversations; and align the content with OSCE policies and OSH services and referral pathways;
2. Co-ordination: Co-ordinate the content work with internal and external contributors, in particular the external technical consultants/software developers producing the module: prepare and follow up on co-ordination meetings, transmit content and consolidated feedback, track timelines and deliverables, and organize review and user testing of draft versions;
3. Workshops and trainings: Support the development of content and materials for other mental health-related workshops and trainings delivered by OSH, including the training of Peer Support Volunteers from across OSCE executive structures and duty stations: literature research, session plans, presentations, handouts, exercises, case studies and participant evaluation forms;
4. Organizational and administrative support: Provide logistical preparation of workshops and trainings (scheduling, invitations, registration and participant lists, venues and online platforms), correspondence with participants and nominating units, minute-taking, filing and documentation, and preparation of short reports and information materials.

Deliverables:
 

•    Annotated content outline of the e-learning module with learning objectives per topic, approved by the supervisor;
•    Draft and final texts/scripts, case scenarios, reflective exercises and knowledge-check questions for each topic, with a list of evidence and sources used;
•    Final content package, revised after review and user testing, handed over for technical production, together with a short summary of user-testing results;
•    Work plan and timeline agreed with the supervisor and contractors, minutes and action points of co-ordination meetings, and consolidated feedback on each draft version transmitted within the agreed deadlines;
•    Session plans, presentations, handouts, exercises and evaluation forms for the agreed workshops/trainings, including the Peer Support Volunteer training, and a summary of evaluation results after each event;
•    Workshops/trainings logistically prepared within the agreed timelines;
•    Final report summarizing activities and deliverables, submitted at the end of the assignment.
 

Necessary Qualifications:

Education:
•    First-level university degree in psychology.
Experience and knowledge/skills:
•    A minimum of one year of working experience in the field of psychology, mental health or psychological research, including organizational, event co-ordination or administrative support tasks;
•    Knowledge of organizational and business psychology (including coaching and team dynamics), crisis intervention and conflict management;
•    Knowledge of qualitative and quantitative research methods, including literature reviews, surveys and data analysis;
•    Experience in organizing meetings and events and in designing information and promotional materials (e.g. posters, invitations, programmes, social media content);
•    Ability to handle sensitive information with discretion and confidentiality;
•    Knowledge of the OSCE’s occupational safety and health structures, mental health services and internal procedures would be an asset;
•    Professional fluency in English with excellent communication (both oral and written) and drafting skills; professional fluency in Russian and working knowledge of German would be an asset;
•    Demonstrated gender awareness and sensitivity, and an ability to integrate a gender perspective into tasks and activities;
•    Ability and willingness to work with people of different cultural, and religious backgrounds, different gender, and diverse political views, while maintaining impartiality and objectivity;
•    Computer literate with practical experience using Microsoft applications (Outlook, Word, Excel and PowerPoint).

Remuneration Package:

Remuneration will be based on the selected consultant's/expert's qualifications, experience, the tasks and deliverables for this position and in accordance with the OSCE established rates.

If you wish to apply for this position, please use the OSCE's online application link found under https://vacancies.osce.org/.

The OSCE retains the discretion to re-advertise/re-post the vacancy, to cancel the recruitment or to offer an appointment with a modified job description or for a different duration.

Only those candidates who are selected to participate in the subsequent stages of recruitment will be contacted.

The OSCE is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all religious, ethnic and social backgrounds to apply to become a part of the Organization. 

Candidates should be aware that OSCE officials shall conduct themselves at all times in a manner befitting the status of an international civil servant. This includes avoiding any action which may adversely reflect on the integrity, independence and impartiality of their position and function as officials of the OSCE. The OSCE is committed to applying the highest ethical standards in carrying out its mandate. For more information on the values set out in OSCE Competency Model, please see https://jobs.osce.org/resources/document/our-competency-model.

Please be aware that the OSCE does not request payment at any stage of the application and review process.