COMMUNICATIONS OFFICER, DIGITAL COMMUNICATIONS

Pursuant to Security Council resolution 2793 (2025), the United Nations Support Office in Haiti (UNSOH) has been mandated to provide support primarily to the Gang Suppression Force (GSF), the United Nations Integrated Office in Haiti (BINUH), the Haitian National Police (HNP), and the Haitian Armed Forces in the context of joint operations with the GSF. UNSOH is also tasked with delivering technical assistance to the Organization of American States (OAS). The position is based in Port-au-Prince within the Public Information unit, under the office of the Assistant Secretary General. The incumbent reports to the Communications Officer at the P4 level.

• Contribute to the development and implementation of communications strategies that raise awareness, drive engagement, build support and have measurable impact with target audiences. • Draft compelling narratives and messaging on the work of the UN that engage target audiences across different channels and platforms. • Create compelling content that is optimized to reach target audiences across a range of platforms and channels. • Participate in the creation of compelling communications campaigns that engage and have measurable impact with target audiences through appropriate channels and platforms. • Participate in the development and implementation of digital communication strategies, including social media and/or website strategies, which raise awareness, drive engagement, build support and have measurable impact with target audiences. • Participate in the creation and management of compelling and relevant content for websites, create and moderate engaging and platform-optimized content for social media channels, including live content, tailored for digital platforms to advance digital communications priorities and campaigns work. • Ensure consistency and accuracy in messaging and branding across all digital channels. • Participate in the development of approaches to analyse, monitor, and report social media, web, and other digital content to measure results, inform content creation, and adjust ongoing initiatives. • Participate in the digital management of reputational risk crises, including online misinformation and disinformation. • Oversee development and maintenance of the organisation’s website, ensuring it remains up-to-date, user-friendly, and accessible. • Develop bespoke content for the website and provide editorial guidance to ensure stylistic consistency, political sensitivity, and accuracy of information. • Keep abreast of the latest trends in communications and maintain expertise in relevant and emerging technologies. • Maintain confidentiality, integrity, and discreet handling of sensitive information in compliance with the UN data privacy, security requirements, and standards. • Monitor, analyse and report on communications approaches, activities and strategies to assess their performance and effectiveness. • Contribute to the development of written and audio-visual material, stories and interviews, in collaboration with subject matter experts and content creators, about the organisation’s work, achievements, good practices, and innovations to share with staff. • Participate in media mapping, foster relationships with media outlets; identify and engage with relevant editors, journalists, bloggers, and influencers, and pitch story ideas, issue news releases, and provide expert commentary. • Plan and coordinate press conferences, briefings, and media events; organize media coverage of campaigns and activities, including logistical arrangements for media contacts. • Participate in the preparation of talking points, key messages, and data for media interviews to shape public perceptions of the UN work and its impact. • Monitor media coverage of the organisation and relevant topics to identify trends, track public perception, and assess the effectiveness of media strategies.

Professionalism: Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Planning and organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently. Creativity: Actively seeks to improve programmes or services. Offers new and different options to solve problems or meet client needs. Promotes and persuades others to consider new ideas. Takes calculated risks on new and unusual ideas; thinks "outside the box." Takes an interest in new ideas and new ways of doing things. Is not bound by current thinking or traditional approaches.

An advanced university degree (Master’s or Doctorate degree, or equivalent) in communication, journalism, international relations, digital communications or related fields is required. A first-level degree (Bachelor’s degree or equivalent) in combination with two additional years of relevant work experience may be accepted in lieu of the advanced university degree.

Not available.

A minimum of five years of progressively responsible professional experience in communications, international relations, or other relevant areas, is required. Knowledge of multimedia production and tools is required. Experience of Digital Design is required. Skills in developing creative content are required. Ability to write for digital platforms, such as social media or websites, for an international organization is required. Knowledge of digital analytics tools is desirable. Strategic thinking skills are desirable. A portfolio and/or links to relevant work demonstrating experience in photography, video production and editing, graphic design and digital content is required.

English and French are the working languages of the United Nations Secretariat. For this job opening, English

and

French are required

or

French

and

English are required. Creole Haiti is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult

https://languages.un.org

for details).

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Required Languages

Language

Reading

Writing

Listening

Speaking

English

UN Level II

UN Level II

UN Level II

UN Level II

French

UN Level III

UN Level III

UN Level III

UN Level III

Creole Haiti

UN Level II

UN Level II

UN Level II

UN Level II

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

This temporary job opening is available through 30 June 2027, extension will be subject to further approval of funding and applicable staffing structure of the Section/Unit. An appointment may be terminated, or post level adjusted in accordance with the Staff Rules for such reasons as abolition of post or reduction of staff or committee funding approvals, for example in the event that the funding for the post is not approved or the mandate of the mission is not extended. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service. This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment.

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section ‎2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.