Senior Field and Operations Associate (Gaza Response)

Job Description

Introduction

Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. 

IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.

IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.

Organizational Context and Scope

Under the overall supervision of the Senior Programme Coordinator and the direct supervision of the Programme Coordinator - Needs and Population Monitoring (NPM) Officer and, in collaboration with relevant units in the Country Office (CO), the Regional Office (RO) and Headquarters (HQ), the Senior Field Operations Associate will be responsible and accountable for planning, coordinating, and quality-assuring field operations and data collection activities of the NPM programme in the CO.

Responsibilities

1. Regularly research, follow-up, compile, analyse and present NPM information/data on national, regional and international developments, reports, legislation and other relevant documentation,
   highlighting noteworthy issues for the consideration of appropriate parties to inform programme planning and decision-making.

2. Monitor budget expenditures by verifying availability of funds and maintaining a proper record of approved project budgets and their revisions for each activity conducted in the field.

3. Independently lead and coordinate the implementation of the activity and monitor implementation of the activities to ensure work is proceeding according to established plans; analyse implementation difficulties and make recommendations for adjusting implementation modalities and work plans to best reflect changing environment on the field.

4. Supervise and oversee multi-location field teams by directing the planning, coordination, scheduling and implementation of field activities and data collection operations. Provide day-to-day operational guidance, assign and monitor workloads, support staff recruitment and onboarding, deliver or coordinate training, and provide regular feedback and performance follow-up, monitor adherence to established Standard Operating Procedures (SOPs), data collection protocols and quality assurance requirements, identify and resolve operational challenges in coordination with relevant teams and partners, and recommend adjustments to field plans and workflows to achieve timely, high-quality delivery of programme objectives.

5. Participate and contribute to operational coordination meetings on behalf of NPM and liaise with local authorities, humanitarian partners, clusters, and UN agencies on field-related matters for access, alignment and cooperation for field operations.

6. Coordinate and prepare weekly and ad-hoc operational updates containing analysis and recommendations for programmatic or procedural improvements to support management decisions and operational efficiency.

7. Lead the operational implementation of the activities, data collection monitoring visits, project assessments, maintain liaison with counterparts and highlight issues for the consideration of appropriate parties, informing timely corrective action.

8. Conduct quality control of collected data and correct discrepancies in close coordination with the Information Management team to safeguard the accuracy, reliability and credibility of NPM data.

9. Coordinate the preparation of correspondence, briefing notes, presentations, narrative and financial reports for internal and donor reports, and follow up on the timely submission of status reports to meet reporting obligations and strengthen donor confidence.

10. Identify and document good practices and lessons learned and contribute to the development of SOPs, policies and concept papers to support the development of new projects and continuous improvement of NPM operations.

11. Supervise, guide and train reporting staff and enumerators through capacity-building workshops that integrate the International Organization for Migration’s (IOM) data protection principles and best practices on humanitarian data protection and ethical use of data across all data management, sharing and dissemination activities.

12. Perform such other relevant duties as maybe assigned.

Qualifications

Required Qualifications and Experience

Education

• Bachelor’s degree in Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law or a related field from an accredited academic institution with five years of relevant professional experience; or,

• High School diploma with seven years of relevant professional experience.

  Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Experience in data/information management and team coordination;

• Experience in liaising with governmental authorities, national/international institutions, United Nations agencies and non-governmental organisations;

• Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups; and,

• Prior work experience with international humanitarian organisations, non-government or government institutions/organisation in a multi-cultural setting is an advantage.

Skills

• Ability to verify, clean and process data;
• Ability to conduct data analysis;
• Computer knowledge use, including Microsoft Office, Access, Google Earth and ability to use internet and email;
• Familiarity with mobile data collection technologies and GPS an advantage; and,
• Contextual and geographical knowledge of Gaza and the West Bank.

Languages

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

For this position, fluency in English and Arabic is required (oral and written).

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators Level 2, if with direct reports

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings. 

Notes

Please refer to this link for guidance on IOM Job Category.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.

No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

Required Skills

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