Health Manager, UN Clinic Physician

Update

The Health Manager will attend to the UN Clinic on a full-time basis and provide medical services to staff members and their dependents. In addition, the Health Manager will facilitate for medical evacuations in consultation with the Division of Healthcare Management and Occupational Safety and Health (DHMOSH). The Health Manager is responsible for the day to day running of the UN Clinic and the Health Manager manages the UN Clinic staff and physical assets (equipment and inventories), ensures consistent delivery of high-quality medical services to the UNCT. The Health Manager, UN Physician will also be responsible for medical examinations of staff, and dependents.

Under the overall management of the UNDP Resident Representative, and the technical supervision of DHMOSH, the Health Manager, UN Clinic Physician/Health manager, will provide clinical services including medical consultations and emergency care, and supervise the work of the UN Clinic staff. The incumbent will promote proactive occupational health policies and best practices and procedures in the medical services under the supervision of DHMOSH with the objective of optimizing the health and well-being of UN staff in Eritrea.

Summary of key functions:
Clinical Duties
Medical Administrative Duties
Supervisory Administration
Participation and support to UN Cares activities
Emergency Medical Response and Preparedness
Knowledge building and sharing
1. Clinical Duties:
• Provide primary, emergency, and occupational healthcare services to UN personnel and dependents.
• Respond to acute medical emergencies in accordance with internationally recognized protocols, including Advanced Trauma Life Support (ATLS), Advanced Cardiac Life Support (ACLS), and Pre-Hospital Trauma Life Support (PHTLS).
• Conduct triage, stabilization, and management of critically ill patients in a casualty stabilization facility for up to 48 hours when required.
• Undertake routine clinical services, including walk-in consultations, diagnosis, treatment, pre-placement and periodic medical examinations, vaccinations, and health screenings.
• Provide health education and promote preventive healthcare initiatives.
• Participate in addressing workplace health and occupational safety issues.
• Conduct medical examinations for UNDP and other UN agency international and national staff and eligible dependents.
• Maintain on-call availability for medical emergencies during and outside office hours, including house calls when necessary.
• Coordinate referrals, hospital appointments, transportation, and medical evacuations, ensuring continuity of care.

2. Medical Administrative Duties:
• Ensure compliance with United Nations policies and procedures governing medical clearances, sick leave, medical evacuations, and healthcare delivery.
• Manage all documentation, reporting, and administrative processes related to medical evacuations and health-related cases.
• Maintain confidential and accurate medical records and ensure appropriate follow-up of all medical cases.
• Liaise with local healthcare providers, hospitals, clinics, blood banks, and other medical institutions to facilitate quality healthcare services.
• Establish and maintain effective partnerships with reliable medical service providers.
• Apply UN regulations, administrative procedures, and operational guidelines related to management of the UN Clinic.
• Provide clinical assessments and recommendations concerning complex medical insurance claims and health-related administrative matters.

3. Supervisory Administration:
• Manage day-to-day UN Clinic operations, ensuring adequate medical supplies, pharmaceuticals, and functioning medical equipment.
• Supervise, assign, and monitor the work of nurses and other clinic personnel.
• Develop and implement training programs aimed at strengthening medical preparedness and staff capacity, including health education, first aid, CPR, HIV/AIDS awareness, and emergency response.
• Support HIV/AIDS prevention, counselling, testing, diagnosis, treatment referral, and implementation of HIV Post-Exposure Prophylaxis (PEP) programs.
• Participate in continuous medical education and professional development activities organized by the Division of Healthcare Management and Occupational Safety and Health (DHMOSH).
• Prepare regular reports on clinic activities, local medical facilities, health trends, utilization statistics, and other required management information.

4. Advisory, Liaison, Representation, and UN Cares Activities:
• Advise senior management on workplace health matters, occupational health risks, business continuity, crisis response, and health-related policy issues.
• Ensure effective representation of occupational health concerns within relevant UN committees and working groups.
• Coordinate and maintain liaison with external healthcare providers, government health institutions, and other stakeholders.
• Represent the UN medical service on health and medical entitlement matters before relevant UN oversight, judicial, and investigative bodies.
• Support and actively participate in UN Cares initiatives, workplace wellness programs, HIV/AIDS awareness activities, and staff well-being campaigns.
• Lead health communication and outreach efforts, including staff briefings, awareness campaigns, and dissemination of health-related information.

5. Emergency Medical Response:
• Participate in emergency preparedness planning, drills, simulations, and mass casualty exercises organized by UNDSS and other partners.
• Develop and maintain readiness plans for workplace medical emergencies and crisis situations.
• Provide emergency medical response coordination and guidance during critical incidents.
• Organize and deliver staff briefings on health risks, emergency medical procedures, disease prevention, and public health concerns.
• Support business continuity and emergency response mechanisms from a medical and occupational health perspective.

6. Knowledge Building and Knowledge Sharing:
• Maintain up-to-date knowledge of international medical standards, occupational health practices, and UN healthcare policies.
• Facilitate knowledge sharing and dissemination of best practices within the UN Clinic and across UN agencies.
• Contribute to training, mentoring, and capacity-building initiatives for staff and healthcare personnel.
• Promote continuous improvement of healthcare services through lessons learned, monitoring, and professional development activities.