Job description
CTG overviewCTG was established in 2006, almost 20 years ago, in Afghanistan. We currently operate in 35 countries and have approximately 11,500 staff members committed to good!
But do you know who we are? And what do we do?
We provide tailored Human Resources and Staffing Solutions that support critical global initiatives across Humanitarian and Development sectors, and are now strategically foraying into new industries, including Construction, Energy, and IT, with a focus on high-risk regions.
Here’s a list of services we offer:
•Staffing solutions and HR management services
•Monitoring and evaluation
•Fleet management and logistics
•Facilities management
•Sustainability and Communications Advisory
•Election monitoring and observation
•IT professional services
•Medical assistance
Visit www.ctg.org to find out more.
Overview of positionUnder the overall supervision of the Regional Coordinator and the direct supervision of the Senior Programme Associate (Protection), the Project Assistant acts as the on-site focal point for the vulnerability screening team at the assigned border crossing point, reception Centre, transit facility or area of return.
The incumbent allocates daily tasks and shifts, briefs and guides the Project Assistants (Vulnerability Screening) on the job, checks the completeness and accuracy of screening records, and reports daily on the team's work, attendance and incidents to the Senior Programme Associate, who retains supervisory responsibility for the screeners, performance management, eligibility decisions and the screening methodology. The position keeps screening at the site efficient, accountable and protection-sensitive during routine operations and large-scale influxes
Role objectivesCore Functions / Responsibilities.
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Prepare and maintain the daily duty roster, shift schedule and deployment of screeners at the assigned location, in line with the coverage set by the Senior Programme Associate and adjust it during periods of high arrivals as instructed.
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Coordinate the day's screening, registration support and beneficiary selection activities so that they follow the approved criteria, SOPs and timelines; brief the team at the start of each shift.
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Check that screeners apply protection principles (confidentiality, informed consent, non-discrimination, accountability to affected populations, do no harm) and raise any lapse with the Senior Programme Associate.
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Review completed screening forms, case records and beneficiary lists for completeness, consistency and accuracy; return incomplete or inconsistent records to screeners for correction and compile the daily data for submission.
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Refer to the Senior Programme Associate any eligibility decision that is unclear or disputed and any case outside the standard criteria.
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Provide on-the-job guidance to screeners on the screening form, interviewing technique and the identification of individuals with specific needs and support their refresher training.
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Compile referrals made by screeners for individuals requiring protection, health, legal, psychosocial, disability inclusion, child protection, GBV or other services, check that referral forms are complete, and pass them to the responsible focal points.
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Carry out spot checks of the screening area and queue management, and report crowd-control, safety or access problems to the supervisor and the site security focal point.
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Keep the team's equipment register (tablets, mobile devices, forms) up to date; report loss, damage or data-security concerns the same day.
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Record and report daily and weekly figures (individuals screened, referrals, beneficiaries selected, incidents) in the agreed format; prepare simple summaries for the Senior Programme Associate.
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Receive and log complaints and feedback received at the site and forward them through the established channel.
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Perform other related duties as assigned
Required Qualifications and Experience
Education:
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High school diploma with four years of relevant experience;
or
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Bachelor's degree in social work, psychology, law, public health or a related field from an accredited institution with two years of relevant professional experience.
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Experience in protection programming, rights-based approaches, registration, and screening.
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Experience supervising field teams in border, reception center, camp, transit center, or emergency response settings.
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Experience conducting or overseeing vulnerability assessments and beneficiary targeting processes.
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Experience working with digital data collection tools such as Kobo, SQL databases.
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Experience coordinating with government authorities and humanitarian partners is desirable.
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Prior experience managing responses during high-volume influx situations is an advantage.
Skills:
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Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and mobile data-collection tools;
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Ability to organize a team roster, brief a team and follow up on tasks;
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Attention to detail; ability to check records against criteria and keep accurate registers;
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Good interpersonal and communication skills; ability to work calmly under pressure and manage several tasks at once;
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Good knowledge of safeguarding and protection principles;
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Basic reporting skills and the ability to present figures in a clear, standard format
Languages:
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For all Applicants, fluency in English is required (oral and written).
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Fluency in the local languages (Dari and Pashto) spoken in the community is required.
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Fluency in all national language(s) are highly advantages.
Note: Qualified female candidates are highly encouraged to apply.
Project reportingWill report to the Regional Coordinator and the direct supervision of the Senior Programme Associate (Protection).
Key competenciesRequired Competencies:
VALUES - All OUR CLIENT staff members must abide by and demonstrate these five values:
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Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
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Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
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Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
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Courage: Demonstrates willingness to take a stand on issues of importance.
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Empathy: Shows compassion for others, makes people feel safe, respected and treated.
CORE COMPETENCIES - Behavioral indicators
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Teamwork: Develops and promotes effective collaboration between and across units to achieve shared goals and optimize results.
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Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
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Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
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Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
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Communication: Encourages and contributes to clear and open communication. Explaining complex matters in an informative, inspiring and motivational way.
This role has no team management responsibility.
Further information-
Interested candidates are required to apply through Tayo. Also, please take note that CTG does not accept applications in hard copies.
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Before applying the candidate must carefully read the advertisement.
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Applicants are advised to fill in all mandatory fields otherwise they will not be able to apply and should fill in their correct and active e-mail address in the online application as any correspondence will be made by CTG through e-mail only.
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Due to the high volume of applications received, only short-listed candidates will be contacted. Please ensure that the e-mail address and phone number that you will indicate are accurate.
· At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training.
· CTG has a zero tolerance to Sexual Exploitation and Abuse (SEA) which is outlined in its Code of Conduct. Protection from SEA is everyone’s responsibility
· CTG encourages all candidates applying for this advertisement to ensure that their candidate profile is up to date with up to date experience / education / contact details, as this will help you being considered further in your application for this role.