Associate Information Management Officer - Data, Information & AI Governance

Associate Information Management Officer - Data, Information & AI Governance

Description

At the World Bank Group (WBG), you’ll join a diverse, global community working across cultures, disciplines, and borders to address the world’s most pressing development challenges. With 1.2 billion young people reaching working age in the decade ahead, the challenge of job creation has never been greater. Through partnerships across 145 countries and more than 182 offices worldwide, we work with governments, private sector, development partners and other stakeholders to invest in people, strengthen markets, and deliver scalable, data-driven solutions that generate more and better jobs and improve lives. For more information, visit www.worldbank.org  

VPU Context:

The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150+ locations. For more information on ITS, see this video: https://www.youtube.com/watch?reload=9&v=VTFGffa1Y7w

Unit Context:

The ITSIG (Information Governance) Unit is the strategic driver of trust, agility, and responsible innovation in the organization’s data, information, and AI landscape. The unit develops and oversees governance frameworks, policies, and stewardship models that enable the Group, and the public, to maximize the value of its data and information. By embedding governance into product and service delivery, platform design, and business engagement, the unit positions governance as a catalyst for AI transformation and business impact. The unit also fosters partnerships and thought leadership, ensuring the Group remains at the forefront of global best practices in data, information, and AI governance. 

Duties and accountabilities:

•  Contribute to enterprise data, information and AI governance policies, procedures, standards and guidance, translating business, technology and governance needs into clear, actionable requirements.

•  Support policy implementation by developing controls, roles and responsibilities, decision rights, workflows, guidance, adoption measures and monitoring approaches for defined workstreams.

•  Support data and AI governance bodies and working groups by preparing decision-ready materials, facilitating stakeholder alignment, documenting decisions, and coordinating follow up on agreed actions.

•  Build trusted relationships across business and technology teams to resolve governance issues and foster consensus on complex or sensitive requirements.

•  Support data and information lifecycle management including capture, organization, access, metadata, quality, classification, retention, preservation and disposition.

•  Develop practical data & information management requirements and plans for ownership, stewardship, inventories, business glossaries, taxonomies, controlled vocabularies and related governance controls.

•  Coordinate assurance, remediation and continuous improvement by assessing gaps, maintaining audit evidence, monitoring adoption, recommending improvements, and escalating material governance risks or control gaps.

Selection Criteria

•  Master’s degree in information management, information science, data governance, data management, information systems, risk and compliance, business administration, or a related field, with at least five years of relevant professional experience; or a bachelor’s degree in a relevant field with at least seven years of relevant professional experience.

•  Demonstrated expertise in developing data, information and/or AI policies, standards, procedures or governance frameworks, with exceptional analytical and drafting skills, and the ability to turn complex requirements into precise, accessible and actionable language.

•  Proven experience implementing data, information and/or AI governance, including translating policy into roles and responsibilities, processes, decision rights, controls, guidance and sustainable operating practices.

•  Strong knowledge of AI, data and information management disciplines, including ownership and stewardship, metadata, quality, classification, access, retention, preservation and disposition across structured and unstructured information.

•  Demonstrated success working with senior governance bodies and diverse stakeholders, building consensus, facilitating complex discussions and influencing outcomes without formal authority.

•  Strong analytical and organizational skills, including experience assessing governance gaps, developing data and information management plans, resolving governance issues and monitoring implementation and follow through.

•  Exceptional written and verbal communication skills in English, with the judgment to communicate complex governance issues clearly to executive, business and technical audiences.

•  Knowledge of recognized standards and frameworks, such as DAMA-DMBOK, DCAM, CMMI Data, ISO/IEC 38505, ISO 8000, ISO 15489, ISO/IEC 27001, ISO/IEC 27701, and the NIST AI Risk Management Framework.

•  Relevant professional certification, such as CDMP, DCAM, CIP, CRM, AIGP, AIIM, PECB ISO/IEC 42001 or an equivalent credential, is highly desirable.  

•  SAFe Agilist certification or similar is desirable.

As the World Bank Group continues to evolve, we value candidates who:

• Demonstrate the ability to collaborate effectively across teams, disciplines, cultures, and institutional boundaries.
• Responsibly leverage digital and AI-enabled tools to enhance productivity, learning, and decision-making.
• Bring experience working in fragile, conflict-affected, and violent (FCV) contexts and are encouraged to highlight relevant experience in their application materials, where applicable.

WBG Culture Attributes:

1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC including our values and inspiring stories.